Zoe's at Fairmont Chateau Laurier

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1. NA

   NikkyA

   1 review

   4.0

   1 review

   Dined 3 days ago

   overall4food4service4ambience5

   My daughter turns 20 today! We decided to have early birthday dinner since everyone would be busy today , Monday. We were very pleased with the service. Foods were tasty, servers were friendly and above all the ambiance was calming and relaxing. The birthday girl was very pleased.
   

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2. DL

   DestineeLane

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience4

   We were celebrating an expectant mother, we were a small party out for Afternoon Tea. Our experience was wonderful. The table was organized and clean, the ambience was lovely. We were able to have an amazing afternoon chatting, it wasn’t too loud in Zoe’s, even though it was busy. A special recognition to the waiter Dave. Dave was thoughtful, offered to take our picture as a group (without being prompted), we were well tended to. Dave made the celebrant feel very special and even went out of his way to offer a special cake to celebrate. Needless to say, Dave was great!
   

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3. SF

   SarahF

   1 review

   4.0

   1 review

   Dined 3 days ago

   overall4food2service5ambience5

   Our waitress was wonderful, sadly I don’t remember her name. We do tea often and in many cities and countries. Although the food was just ok, the tea the service and ambiance were excellent.
   

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4. JH

   JackieH

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food3service5ambience4

   It was a very fun experience. The adult trays were delicious and we did very much enjoy the treat out to a fancy tea. The only note I wanted to share was a bit of disappointment over the sandwiches on the prince/princess trays. While the shapes were lovely and fun for the kids, I felt a bit taken advantage of in price with the peanut butter/jam and ham/cheese sandwich, especially when it was on very dry bread! While I get those may be popular sandwiches for children in theory, I think there are better options that would be better presentation and match the price being paid. Thank you overall though for a lovely afternoon! We did enjoy the atmosphere, service and rest of the food very much!
   

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5. H

   Hailey

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience5

   I bring my mom every year and it’s great! A tad expensive but worth it once per year.
   

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6. MG

   MelissaG

   Las Vegas

   7 reviews

   5.0

   7 reviews

   Dined 5 days ago

   overall5food5service5ambience5

   We had dinner before an NAC show. My server Tracey was outstanding. Her recommendations were on point and she made our evening a night to remember. Thank you Tracey, you were excellent! We cannot wait to return.
   

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7. CD

   CaroleD

   1 review

   4.0

   1 review

   Dined 5 days ago

   overall4food4service5ambience4

   We had a lovely time; the host and other servers were friendly and welcoming. Most of the food offerings were delicious (one or two were a bit bland or oversweet) and there were lots of choices with plenty for everyone. Most of the teas we chose were also good, although we were a little disappointed that there was only one "ordinary" tea available (decaff English Breakfast) and no regular Earl Grey or Lady Grey, just a cream version. Overall it was a good experience and something we would do again for another special occasion.
   

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8. MK

   MargaretK

   Ottawa

   5 reviews

   5.0

   5 reviews

   Dined 6 days ago

   overall5food5service5ambience5

   The waiitperson was very helpful in giving information about portion sizes, and even in accommodating sharing some dishes. Timely provision of water and bread to stasrt the meal. All told, a very pleasurable experience.
   

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9. S

   Sick

   Ottawa

   2 reviews

   4.0

   2 reviews

   Dined 6 days ago

   overall4food4service5ambience5

   The place had that old filling meaning it had good fillings it felt old and new which is very good the staff knows exactly what to do and say they truly treat you like you are number one which makes you feel great.
   

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10. R

    Reke

    Toronto

    10 reviews

    5.0

    10 reviews

    Dined 7 days ago

    overall5food5service5ambience5

    Amazing experience. Felt like I was back in England for a while there. The food and service were fabulous. I would definitely come back for sure.
    

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11. JM

    JoanM

    New York Area

    2 reviews

    4.0

    2 reviews

    Dined 7 days ago

    overall4food5service5ambience5

    The afternoon tea was lovely. Good food and great service. Highly recommend!
    

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12. TR

    TaraR

    Calgary

    2 reviews

    4.0

    2 reviews

    Dined on May 28, 2023

    overall4food5service4ambience4

    I took my mom for high tea, and the food was excellent! We loved the choice of various teas, and the cocktails were also delicious. I would definitely do this again!
    

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13. S

    Star03

    1 review

    5.0

    1 review

    Dined on May 28, 2023

    overall5food4service5ambience5

    The service and overall experience was exceptional, with the cutlery and decor fitting for the occasion. The food was really good too, with various flavours and textures.
    

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14. JL

    JoanL

    West Palm Beach

    2 reviews

    5.0

    2 reviews

    Dined on May 28, 2023

    overall5food5service4ambience4

    Wonderful experience for all. The desserts and sandwiches were superb and Zoe’s will accommodate allergies or preferences. The tea is outstanding. Thank goodness we are able to purchase favorites from the restaurant for home brewing. We went on race Sunday - so it was busy. Ensure you make reservations. So many walk-ins were unable to be accommodated but were offered other dates. I’ll be back soon for sure!
    

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15. DK

    DeniseK

    1 review

    5.0

    1 review

    Dined on May 28, 2023

    overall5food3service5ambience5

    Tremendous service. Gluten free options were available. Enjoyed the ambiance tremendously.
    

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16. L

    Louie

    New Orleans

    4 reviews

    5.0

    4 reviews

    Dined on May 28, 2023

    overall5food5service5ambience5

    Tea at Zoe’s was a special experience. Beautiful surroundings, great table with a view of the marathon runners heading to the finish line, excellent service and delicious savoury and sweet bites.
    

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17. KG

    KarelleG

    Ottawa

    3 reviews

    5.0

    3 reviews

    Dined on May 28, 2023

    overall5food4service5ambience5

    It was really tasteful, but the dessert plat was not that great
    

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18. DT

    DoveT

    Ottawa

    2 reviews

    5.0

    2 reviews

    Dined on May 28, 2023

    overall5food5service5ambience5

    It was honestly the best experience from start to finish. The drinks and food are delicious and all super unique.
    

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19. N

    None

    Exclusive

    1 review

    5.0

    1 review

    Dined on May 27, 2023

    overall5food5service4ambience4

    Wonderful experience, high tea to the next level.
    

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20. EM

    ElizabethM

    1 review

    5.0

    1 review

    Dined on May 25, 2023

    overall5food5service5ambience5

    This was our first time having High Tea. Everything was outstanding from the window table to the variety of food presented. We left nothing behind except the dishes. We can hardly wait to do a repeat visit. We are in our 70's proving its never too late to start a new tradition. Good job Zoe's.
    

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21. JR

    JuneR

    1 review

    5.0

    1 review

    Dined on May 25, 2023

    overall5food5service5ambience5

    The food was great and the service was outstanding. We especially loved Gordon's help at the front entrance. He made our visit extra special.
    

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22. DT

    DanTheTravellinMan

    Edmonton

    6 reviews

    3.0

    6 reviews

    Dined on May 25, 2023

    overall3food3service3ambience4

    nothing extraordinary for such a fancy place - just ok for lunch
    

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23. CB

    ClaireBeatty

    Ottawa

    4 reviews

    4.0

    4 reviews

    Dined on May 25, 2023

    overall4food5service5ambience5

    Very good food and service, delightful ambiance in a beautiful historic room, but very expensive compared to pre-pandemic prices. Have often taken out of town visitors up until now, but may not do so again. Too pricey for a light meal.
    

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24. DL

    DeborahL

    Toronto

    1 review

    5.0

    1 review

    Dined on May 24, 2023

    overall5food5service5ambience5

    What a lovely afternoon tea experience. The food, the ambience, the service were excellent. Chantal was an exceptional server - helpful, accommodating and so pleasant. We were so pleased that gluten and lactose intolerances were accommodated. It’s pricey, but worth the experience.
    

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25. R

    Rachel

    1 review

    5.0

    1 review

    Dined on May 23, 2023

    overall5food5service5ambience5

    So delicious and lovely! Amazing service as well. A bit pricey but so worth it for a treat. Will definitely be back
    

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26. Q

    Queensshopper18

    Toronto

    133 reviews

    vip
    1.0

    133 reviews

    Dined on May 22, 2023

    overall1food2service3ambience1

    Horrible experience for us as guests of the hotel. We asked to sit by heaters and were taken to a spot with no heaters present. We were told by the assistant manager Austin that this was the only place we could be seated (party of 6) simply not true! Asked for blankets - took 10 minutes to get them. Asked to have the fireplace to be turned on told it was not working - again not true. Would not recommend to anyone and unfortunately won’t stay at this Fairmont property again. Austin was condescending and not a problem solver or people person.
    

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27. BT

    BrentT

    1 review

    4.0

    1 review

    Dined on May 22, 2023

    overall4food3service4ambience5

    Food is good but quite bland and tasteless. A table for two is not big enough for two.
    

    Zoe's at Fairmont Chateau LaurierResponded on May 24, 2023Dear Brent, Thank you for sharing your feedback with us. Rest assured that we take your comments to heart! We look forward to your next visit. Sincerely, Gregory Voge Director of Food & Beverage
    

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28. CS

    ChristineS

    Ottawa

    2 reviews

    4.0

    2 reviews

    Dined on May 22, 2023

    overall4food4service5ambience4

    The experience and service were great! Food was awesome! The only feedback I have is about the lack of parking at the hotel- we were lucky to find a spot however the availability is very limited. Also, entering and exiting the main entrance from Rideau St. was very stressful because pedestrians do not follow signage - there may need to be some thought about how to make entering and exiting the main entrance easier and safe for everyone!
    

    Zoe's at Fairmont Chateau LaurierResponded on May 24, 2023Dear Christine, Thank you for sharing your compliments with us. We look forward to your next visit. Sincerely, Gregory Voge Director of Food & Beverage
    

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29. A

    Alexa

    Ottawa

    2 reviews

    5.0

    2 reviews

    Dined on May 22, 2023

    overall5food5service5ambience5

    Great time would go back again. Great drinks and food.
    

    Zoe's at Fairmont Chateau LaurierResponded on May 24, 2023Dear Alexa, We are delighted that your visit to Zoe's was a pleasant one and look forward to your next visit. Sincerely, Gregory Voge Director of Food & Beverage
    

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30. TS

    TimS

    1 review

    5.0

    1 review

    Dined on May 22, 2023

    overall5food5service5ambience5

    We went for the high tea on Victoria Day. As always, the experience was divine! Great ambiance, great little treats to nibble on and totally professional service. All you would expect from the Chateau Laurier. Does it cost money? Yes, it does.
    

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31. RG

    ReneeG

    Toronto

    6 reviews

    vip
    3.0

    6 reviews

    Dined on May 21, 2023

    overall3food2service4ambience5

    We loved the setting! It’s located in the beautiful chateau Laurier with high ceilings and large windows. The food is not on par with the venue or the pricing that comes with it. The ribeye steak was mediocre at best and chewy. The burgers were uninspired. The tuna decent. The desserts were the best part. If I return again it’ll be for dessert/drinks only.
    

    Zoe's at Fairmont Chateau LaurierResponded on May 24, 2023Dear Renee, Thank you for sharing your feedback with us. Rest assured that we take your comments to heart! We look forward to your next visit. Sincerely, Gregory Voge Director of Food & Beverage
    

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32. RE

    RandE

    Sydney

    1 review

    5.0

    1 review

    Dined on May 21, 2023

    overall5food4service5ambience4

    Great service in a great location. Hope to make it back one day.
    

    Zoe's at Fairmont Chateau LaurierResponded on May 24, 2023We are delighted that you enjoyed your visit and hope to see you again soon. Sincerely, Gregory Voge Director of Food & Beverage
    

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33. CD

    CaroleD

    Ottawa

    1 review

    5.0

    1 review

    Dined on May 20, 2023

    overall5food5service5ambience5

    Love zoe’sxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
    

    Zoe's at Fairmont Chateau LaurierResponded on May 24, 2023Dear Carole, We are pleased that you enjoyed your visit to Zoe's and we hope to welcome you again soon. Sincerely, Gregory Voge Director of Food & Beverage
    

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34. DW

    DavidW

    1 review

    3.0

    1 review

    Dined on May 20, 2023

    overall3food4service4ambience2

    Our first table was behind a wall. Second table was by the window, but air conditioning was too strong and forced us to leave early rather than request a third table.
    

    Zoe's at Fairmont Chateau LaurierResponded on May 24, 2023Dear David, We regret not meeting your expectations on this occasion. We do hope we have the opportunity to welcome you back one day soon. Sincerely, Gregory Voge Director of Food & Beverage
    

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35. OT

    OpenTable Diner

    Montreal

    4 reviews

    5.0

    4 reviews

    Dined on May 20, 2023

    overall5food5service5ambience5

    Afternoon tea. Amazing time with friends. Great service. Teenagers loved it too
    

    Zoe's at Fairmont Chateau LaurierResponded on May 24, 2023We agree that our Afternoon Tea is an experience not to be missed! We hope to welcome you again soon. Sincerely, Gregory Voge Director of Food & Beverage
    

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36. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 20, 2023

    overall5food5service5ambience5

    High Tea service was lovely. Great service and a nice room, if a little loud. Sweets and savouries were good, our group of six seemed to prefer the savouries, though the macarons were delish! Tea is included in the prix fixe, which wasn’t clear to me (newby). We enjoyed the creamy maple and the green tea from Japan. Nobody in the room was wearing a hat or fascinator, some in jeans. Have a plan for parking, there weren’t lots of options and all required a bit of hike. Some tables looked to be chair/walker accessible, there were stairs up to others tables. Was a fantastic post shopping girls gathering. Highly recommended and felt fancy.
    

    Zoe's at Fairmont Chateau LaurierResponded on May 24, 2023Thank you for sharing your compliments with us. We look forward to your next visit. Sincerely, Gregory Voge Director of Food & Beverage
    

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37. JK

    JulieK

    1 review

    5.0

    1 review

    Dined on May 20, 2023

    overall5food5service5ambience5

    Amazing experience, delicious and incredible flavours, supreme staff!
    

    Zoe's at Fairmont Chateau LaurierResponded on May 24, 2023Dear Julie, We are pleased that you enjoyed your visit to Zoe's and we hope to welcome you again soon. Sincerely, Gregory Voge Director of Food & Beverage
    

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38. BD

    BarbiD

    1 review

    5.0

    1 review

    Dined on May 20, 2023

    overall5food5service5ambience5

    Always an extra special and delicious experience!
    

    Zoe's at Fairmont Chateau LaurierResponded on May 24, 2023Dear Barbi, We are pleased that you enjoyed your visit to Zoe's and we hope to welcome you again soon. Sincerely, Gregory Voge Director of Food & Beverage
    

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39. R

    Reece

    Toronto

    8 reviews

    2.0

    8 reviews

    Dined on May 19, 2023

    overall2food2service3ambience2

    On the positive, the roasted tomato soup was excellent. On the negative: 1-Service was extremely slow. 2-I had the seared yellow fin tuna as the may dish. You would expect the outside of the tuna to be actually seared and the inside cold. Instead the outside was baked and the inside warm. And no wasabi or any other sauce. Not a great experience for the price paid.
    

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40. h

    hellowinter

    1 review

    5.0

    1 review

    Dined on May 19, 2023

    overall5food5service5ambience5

    Amazing as always! Zoe's is my go-to place for fancy birthday dinners and this was a great experience. The waiter was so kind and the food was amazing. Thank you for the birthday cake as well! Will definitely recommend Zoe's to others and will be returning.
    

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