Zoe's at Fairmont Chateau Laurier

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1. AG

   AntonioG

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   This was our forth visit in that many years and just as memorable as all others. From your hostess, Fabiola to the drinks and food, a great place to take it nice and slow in style. No need to say that we'll be back next time we're in Ottawa.

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2. l

   luiginab

   Ottawa

   2 reviews

   2.0

   2 reviews

   Dined 2 days ago

   overall2food4service3ambience3

   We waited 45 minutes for our tea and tray of sandwiches and sweets for High Tea. My plate was dirty and had to be changed. They forgot to do it, and when the tray of food finally came, I had to ask for the plate. The excuse for the delay was that it was very busy. Hard to believe as only three tables were occupied. At 160$ for two, you'd expect a better service.

   Zoe's at Fairmont Chateau LaurierResponded 1 day agoWe sincerely regret your disappointing experience. We hope to welcome you again one day soon, when we will do all possible to regain your trust and loyalty. Sincerely, Gregory Voge Director of Food and Beverage

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3. OW

   OwenW

   Toronto

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food4service5ambience5

   Cannot say enough good things about the service provided by our host Nicole. She's to be commended for checking up with us in a timely manner but giving us space to enjoy the experience at the same time. This was a gift for my mother and her first time, and I'm glad our time at the Chateau left a positive impression.

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4. LB

   LorenB

   1 review

   4.0

   1 review

   Dined 3 days ago

   overall4food4service5ambience5

   Service ws great, although we felt rushed at the end of our stay. The staff were getting ready for the dinner clients so we felt that we were being pushed out. All in all, it was a lovely experience.

   Zoe's at Fairmont Chateau LaurierResponded 2 days agoDear Loren, We are delighted that you enjoyed your visit to Zoe's and appreciate your candid feedback. We hope to welcome you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

   Report
5. AT

   AshleyT

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience5

   Absolutely loved it. Am always happy when there for hi tea. The service was fantastic and the food outstanding ❤️

   Zoe's at Fairmont Chateau LaurierResponded 2 days agoDear Ashley, We are delighted that you enjoyed your visit to Zoe's. We hope to welcome you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

   Report
6. MM

   MeghanM

   1 review

   1.0

   1 review

   Dined 5 days ago

   overall1food3service1ambience3

   It took an hour to get our meal. Which I would be okay with, except that none of it is cooked…..

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7. OT

   OpenTable Diner

   Ottawa

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food5service5ambience5

   Smade a reservation, showed up and sat us right away. Very clean very nice . Food and drink was excellent. Highly recommend

   Zoe's at Fairmont Chateau LaurierResponded 2 days agoWe are delighted that you enjoyed your visit and hope to see you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

   Report
8. V

   Vesty

   Philadelphia

   30 reviews

   vip
   5.0

   30 reviews

   Dined 7 days ago

   overall5food5service5ambience5

   Best high tea I've ever had. It's expensive, but you get what you pay for in this impeccably well done production.

   Zoe's at Fairmont Chateau LaurierResponded 2 days agoWe agree that our Afternoon Tea is one not to be missed and we look forward to welcoming you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

   Report
9. NC

   NatalieC

   1 review

   5.0

   1 review

   Dined on August 10, 2022

   overall5food5service5ambience5

   Our server was incredible and so friendly. VERY impressed and happy with our service.

   Zoe's at Fairmont Chateau LaurierResponded 2 days agoDear Natalie, We are delighted that your visit to Zoe's was an enjoyable one. We look forward to welcoming you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

   Report
10. SR

    SirkRob

    Montreal

    1 review

    5.0

    1 review

    Dined on August 9, 2022

    overall5food5service5ambience5

    My daughter and I enjoyed high team and a beautiful lunch. We will be making this an annual event!

    Zoe's at Fairmont Chateau LaurierResponded 2 days agoWe are so pleased to hear that you enjoye dyour visit with us. We look forward to welcoming you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
11. A

    Annie

    Ottawa

    3 reviews

    5.0

    3 reviews

    Dined on August 8, 2022

    overall5food5service5ambience4

    We had tea - the food was outstanding, each bite exquisitely balanced, not one flavour overpowered the other.

    Zoe's at Fairmont Chateau LaurierResponded 2 days agoDear Annie, It is always a pleasure to receive compliments from our guests. We hope to see you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

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12. KA

    KevinA

    Ottawa

    1 review

    5.0

    1 review

    Dined on August 8, 2022

    overall5food5service5ambience5

    Wow. It started with the west location….window seat looking out over Wellington. Beautiful. Moved to tea selection….knowledgeable server, wonderful tea. Finally the food…..lots of choice. Wonderful tastes and textures. I would have asked for more savoury and less sweet but that is just me

    Zoe's at Fairmont Chateau LaurierResponded 2 days agoDear Kevin, We agree that our Afternoon Tea Experience is one not to be missed. We look forward to welcoming you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
13. SP

    SarahP

    Ottawa

    1 review

    4.0

    1 review

    Dined on August 7, 2022

    overall4food4service5ambience3

    The room was beautiful and Josee our main server/hostess was amazing!! But unfortunately the room was very hot. It was a very hot day in August and the staff were good about lowering blinds and fans we’re running. But for the cost I was expecting it to have adequate air conditioning

    Zoe's at Fairmont Chateau LaurierResponded 2 days agoDear Sarah, Thank you for sharing your compliments with us. Josee will be happy that you took the time to recognize her service. We look forward to welcoming you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
14. NS

    NatalieS

    London

    1 review

    5.0

    1 review

    Dined on August 7, 2022

    overall5food5service5ambience5

    Special high tea outing on a Sunday afternoon. Service was lovely - merci Nicole!

    Zoe's at Fairmont Chateau LaurierResponded 2 days agoDear Natalie, We are so happy to hear that you enjoye dyour visit to Zoe's. We look forward to welcoming you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
15. YC

    YC123

    Ottawa

    1 review

    4.0

    1 review

    Dined on August 7, 2022

    overall4food2service3ambience5

    The food served in high tea needs to be improved. Too much heavy deserts. Should have more savory food, and more not too sweet bakeries.

    Zoe's at Fairmont Chateau LaurierResponded 2 days agoThank you for sharing your valuable feedback with us. We look forward to welcoming you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
16. TB

    TanyaB

    Toronto

    5 reviews

    5.0

    5 reviews

    Dined on August 7, 2022

    overall5food4service5ambience5

    Never did high tea before. It was a great experience.

    Zoe's at Fairmont Chateau LaurierResponded 2 days agoDear Tanya, It is always a pleasure to receive compliments from our guests. We look forward to welcoming you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
17. DW

    DominicW

    Ottawa

    1 review

    5.0

    1 review

    Dined on August 6, 2022

    overall5food5service5ambience5

    Took my 10 year old daughter for a daddate there— we both loved it. A lovely experience, thank you!

    Zoe's at Fairmont Chateau LaurierResponded 2 days agoDear Dominic, What a wonderful memory you have created in the castle! We look forward to welcoming you and your dsaughter again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

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18. ES

    ElizabethS

    Montreal

    2 reviews

    4.0

    2 reviews

    Dined on August 6, 2022

    overall4food5service5ambience3

    It was uncomfortably hot in the lounge and while they had additional fans running it did little to make the room more comfortable. Staff were apologetic and tried to assist but only so much could be done. The hotel needs to improve its air conditioning. It’s hard to believe this wasn’t already done given the lounge underwent a renovation a few years ago.

    Zoe's at Fairmont Chateau LaurierResponded 2 days agoDear Elizabeth, Thank you for sharing your valuable feedback with us. Rest assured that we take your comments to heart! We look forward to welcoming you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
19. CH

    ConnorH

    Ottawa

    1 review

    5.0

    1 review

    Dined on August 6, 2022

    overall5food5service5ambience5

    Delicious and well balanced teas and food; the atmosphere was lovely and the staff was friendly.

    Zoe's at Fairmont Chateau LaurierResponded 2 days agoDear Connor Thank you for sharing your lovely compliments with us. We look forward to welcoming you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
20. VP

    VictorP

    Ottawa

    1 review

    5.0

    1 review

    Dined on August 6, 2022

    overall5food5service5ambience5

    Nice atmosphere, service was good and foods were great.

    Zoe's at Fairmont Chateau LaurierResponded 2 days agoDear Victor, We are happy to hear that you enjoyed your visit. We look forward to welcoming you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
21. SC

    SushiCaribou

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on August 6, 2022

    overall5food5service4ambience5

    Nicole and Philippe were friendly and awesome; the tea options and food were delicious, the ambiance, reminiscing of a fairy tale. It took a bit longer than expected before we were seated, otherwise it was everything my friend and I were hoping for!

    Zoe's at Fairmont Chateau LaurierResponded 2 days agoWe agree that Nicole and Philippe are wonderful ambassadors for the hotel. Thank you for sharing your lovely compliments with us. We look forward to welcoming you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

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22. JJ

    JohnJ

    Ottawa

    2 reviews

    4.0

    2 reviews

    Dined on August 5, 2022

    overall4food3service5ambience5

    My favourite Ottawa bar. Always good ambience and service. Well constructed martini, as expected. But this time wife’s Bucatini Amatriciana was a tad problematic: we were told that yes, it could be had sans guanciale, since we avoid meat. But upon arrival it still came with a generous portion thereof. Hardly the end of the world, and the rest of it was fine, but still… Alas, stuff happens! Will we return? Of course!

    Zoe's at Fairmont Chateau LaurierResponded 2 days agoDear John, Thank you for sharing your valuable feedback with us. Rest assured that your comments are important and we take them to heart. We look forward to welcoming you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
23. E

    Emma

    Montreal

    2 reviews

    5.0

    2 reviews

    Dined on August 5, 2022

    overall5food5service5ambience5

    I took my mother to enjoy High Tea with 2 of her friends! What a great afternoon it was! We had the best service ever! We were catered and taken care of by Josée! I chose that venue hoping to offer them a different experience and we got a memorable afternoon!

    Zoe's at Fairmont Chateau LaurierResponded 2 days agoDear Emma, Thank you for sharing your five star rating with us. We agree that we have the best colleagues in the business and Josee is certainly one of our ambassadors! We look forward to welcoming you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

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24. A

    Andrea

    Toronto

    9 reviews

    5.0

    9 reviews

    Dined on August 4, 2022

    overall5food5service5ambience5

    A fantastic meal and the show stopper drinks were fabulous. I would definitely stay here again and recommend this to anyone needing to stay in Ottawa.

    Zoe's at Fairmont Chateau LaurierResponded 2 days agoDear Andrea, We are delighted that your visit to Zoe's was a memorable one. We hope to welcome you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
25. CH

    CrystalH

    Calgary

    1 review

    5.0

    1 review

    Dined on August 2, 2022

    overall5food5service5ambience5

    The food was out of this world. The explanation of the food was great. I would have liked the tea list to be left on the table.

    Zoe's at Fairmont Chateau LaurierResponded 2 days agoDear Crystal, We are delighted that you enjoyed your experience and we look forward to welcoming you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
26. S

    Sana

    Ottawa

    1 review

    5.0

    1 review

    Dined on August 1, 2022

    overall5food4service4ambience5

    It was my first time at Zoe's with a friend and the experience was very enjoyable. The staff was friendly and asked about dietary restrictions that we had. The food was delicious, especially the savoury platter which I wish we had more of. Tea was also very good, there were many varieties. Overall a great experience and would like to come back again.

    Report
27. TI

    TIMM

    Las Vegas

    8 reviews

    5.0

    8 reviews

    Dined on August 1, 2022

    overall5food5service5ambience5

    Always a great experience!

    Report
28. A

    Alyas

    Ottawa

    1 review

    5.0

    1 review

    Dined on August 1, 2022

    overall5food5service5ambience5

    I brought my Mother for dessert- it was clearly a great choice. The next day I brought my two young daughters for dessert and they had a lovely time! I’d highly recommend Zoe and their amazing staff for any occasion!

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29. SW

    StephenW

    Wilmington

    1 review

    5.0

    1 review

    Dined on July 31, 2022

    overall5food4service5ambience5

    The Chateau is indisputably the grande dame of Ottawa hotels. The afternoon high tea at Zoe's provided a very elegant but nut stuffy experience that one would expect to travel to larger cities for.

    Zoe's at Fairmont Chateau LaurierResponded 2 days agoDear Stephen, Thank you for sharing lovely feedback with us and others on Open Table. We look forward to welcoming you again one day soon. Sincerely, Gregory Voge Director of Food and Beverage

    Report
30. RN

    RNsdaf

    Montreal

    1 review

    4.0

    1 review

    Dined on July 30, 2022

    overall4food4service5ambience5

    I think the amount of food you get for the extremely expensive price is a little ridiculous.

    Report
31. BJ

    BJZPY

    Manitoba

    1 review

    5.0

    1 review

    Dined on July 30, 2022

    overall5food4service5ambience5

    A wonderful experience! We visited for my daughters 21st birthday and the service and ambiance were exceptional. Josee was phenomenal and we will return specifically for her. It was a delightful afternoon!

    Report
32. P

    Pierre

    Ottawa

    6 reviews

    5.0

    6 reviews

    Dined on July 29, 2022

    overall5food5service5ambience5

    Great service, fantastic atmosphere, and the food was delicious

    Report
33. ON

    OliviaN

    Ottawa

    1 review

    5.0

    1 review

    Dined on July 29, 2022

    overall5food5service5ambience5

    For me it’s was a perfect moment for my birthday so will surely recommend it

    Report
34. C

    Connor7

    Ottawa

    1 review

    4.0

    1 review

    Dined on July 28, 2022

    overall4food4service5ambience5

    Noise level was as expected but over all we found it was overpriced for the amount of food we received. We only received one tray for two persons but other table had two trays per two persons at the cost of 175.00.

    Report
35. DP

    DianeP

    Ottawa

    1 review

    4.0

    1 review

    Dined on July 28, 2022

    overall4food5service5ambience4

    Food was on the floor by the window two large pieces. My husband didn't find chairs comfortable .Staff was wonderful and food.

    Report
36. O

    Ottawagirl

    Montreal

    1 review

    3.0

    1 review

    Dined on July 27, 2022

    overall3food3service4ambience5

    A bit disappointing for what we paid . I felt place wasn’t clean , I could see dirt on side of window and on tea pot . Desserts were heavy . Sandwiches and scones were amazing . Too expensive for what you are getting . Not what I expect at a Fairmont quality wise . Did high tea else where in the world and this is disappointing in comparison . Even tea cup and tea cup plate were mismatched . A bit messy

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37. MD

    MayD

    Atlantic Canada

    2 reviews

    5.0

    2 reviews

    Dined on July 27, 2022

    overall5food4service5ambience5

    Lovely tea but would have been nice to have a couple of tea sandwiches like egg etc. Noise level was great except for the waiter who slammed down plates while setting a table.

    Report
38. A

    Anthony

    Ottawa

    2 reviews

    vip
    5.0

    2 reviews

    Dined on July 27, 2022

    overall5food4service4ambience5

    Great place for a special birthday celebration! Excellent service.

    Report
39. PM

    PMcC

    Montreal

    2 reviews

    5.0

    2 reviews

    Dined on July 26, 2022

    overall5food4service5ambience5

    Wonderful ambience and service at afternoon tea, excellent food although there could be a bit more lunch like items and a bit less dessert type items. Not cheap but makes for a great special occasion.

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40. C

    Christine

    Hong Kong

    3 reviews

    5.0

    3 reviews

    Dined on July 25, 2022

    overall5food4service5ambience5

    Must walk around the hotel lobby to see the amazing past history of the Chauteau.

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