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Zoe's at Fairmont Chateau Laurier

4.3
314 reviews
CAN$51 and over
Canadian

Top tags:

Afternoon Tea
Zoe's is accepting reservations for Afternoon Tea on Friday, Saturday and Sunday.

Indoor dining has resumed at Zoe's and we are now taking reservations 7 days a week. Dining room opens at 4:30 PM for dinner and cocktails daily and last call is at 10:45 PM.

Support Zoe's at Fairmont Chateau Laurier during COVID-19

Experiences

  • Weekend Afternoon Tea

    CA$73.45 per person

    Multiple dates available

    Enjoy our famous afternoon tea on the weekends.
  • Weekend Children's Afternoon Tea

    CA$36.15 per person

    Multiple dates available

    For children 12 and under. Enjoy a kid's version of our famous Afternoon Tea at the Fairmont Chateau LAurier

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Diner temperature check required
  • Contact tracing information collected
  • Proof of vaccination required to dine indoors
What 314 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
Food
4.2
Service
4.3
Ambience
3.7
Value
Noise · Moderate
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JL
JoseeL
Ottawa
1 review
Dined 2 days ago
Overall5Food5Service5Ambience5

Went for Afternoon Tea, a first for us. It was lovely, the service very warm and welcoming. The food looked and tasted very good, a large variety of both savoury and sweet. We did not finish everything but were provided a takeout box. Good selection of fresh teas. Some instrumental cheerful music. The ambiance at the Chateau is also amazing: the architecture, the history, the views, made the day very special. Overall a great experience for all the senses.

OT
vipOpenTable Diner
Vancouver
1 review
Dined 2 days ago
Overall5Food5Service4Ambience5

Taking Grandmother Out

OT
OpenTable Diner
1 review
Dined 7 days ago
Overall4Food4Service5Ambience4

Very nice service

Zoe's at Fairmont Chateau Laurier
Responded 4 days ago

We are so pleased that your Zoe's experience was an enjoyable one. We look forward to welcoming you again soon. Sincerely, Gregory Voge Director of Food & Beverage

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E
vipEmardi
New York Area
13 reviews
Dined 7 days ago
Overall5Food5Service5Ambience5

Very nice ambiance and great tapas to share.

Zoe's at Fairmont Chateau Laurier
Responded 5 days ago

Our mission is to turn moments into memories and it is always nice to hear when we have been successful. We look forward to welcoming you back one day soon. Sincerely, Gregory Voge Director of Food & Beverage

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BB
BirgitB
1 review
Dined 7 days ago
Overall5Food5Service5Ambience5

Nice restaurant with high quality food
Good service

Zoe's at Fairmont Chateau Laurier
Responded 5 days ago

Dear Birgit, We are delighted that you enjoyed your visit and we look forward to welcoming you back one day soon. Sincerely, Gregory Voge Director of Food & Beverage

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KM
KyleM
Toronto
1 review
Dined on October 9, 2021
Overall5Food5Service5Ambience5

Never disappointed Hands! Hands down the est Old Fashioned in the city!!

Zoe's at Fairmont Chateau Laurier
Responded 5 days ago

Dear Kyle, We are delighted that you enjoyed your visit and we look forward to welcoming you back one day soon. We will certainly share your compliments with the team! Sincerely, Gregory Voge Director of Food & Beverage

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AW
AmyW
1 review
Dined on October 4, 2021
Overall5Food5Service5Ambience5

My wife loved the Cioppino, and the Bone marrow Mac n' Cheese was delicious.

M
Michelle
Toronto
6 reviews
Dined on October 2, 2021
Overall5Food5Service5Ambience5

Amazing ambience and the cocktails are fantastic. Great place for an evening out.

Zoe's at Fairmont Chateau Laurier
Responded on October 4, 2021

Dear Michelle, Our mission is to turn moments into memories and it is always nice to hear when we have been successful. We look forward to welcoming you back one day soon. Sincerely, Gregory Voge Director of Food & Beverage

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T
Thanks
1 review
Dined on October 2, 2021
Overall5Food3Service5Ambience3

Thank you very much we had the best time !!!!!!!!!

Zoe's at Fairmont Chateau Laurier
Responded on October 4, 2021

We are delighted that you enjoyed your experience in Zoe's. We look forward to welcoming you back soon. Sincerely, Gregory Voge Director of Food & Beverage

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OT
OpenTable Diner
1 review
Dined on October 2, 2021
Overall5Food5Service5Ambience5

Staff was very friendly. Food was excellent. 10/10 recommend.

Zoe's at Fairmont Chateau Laurier
Responded on October 4, 2021

We are pleased tp hear that your visit was an enjoyable one. We look forward to welcoming you back one day soon. Sincerely, Gregory Voge Director of Food & Beverage

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t
traveler
1 review
Dined on October 1, 2021
Overall2Food2Service1Ambience3

Afternoon tea was way too expensive for what you get ( three finger sandwiches, two scones and various small sweet pastries). Service was poor, we had to keep asking for hot water for our tea, the servers were hanging out chatting with each other at the bar. The atmosphere was pleasant of course because it is in the beautiful historic hotel, but in days past they had a real piano player which added to the ambiance. We also ate dinner there which was a whole different experience. Perfect waiter, excellent food and not too noisy!

Zoe's at Fairmont Chateau Laurier
Responded on October 4, 2021

Thank you for taking the time to share your feedback with us. We regret that your experience in Zoe's was a disappointing one. Rest assured that we take your comments to heart. We hope to welcome you again one day soon. Sincerely, Gregory Voge Director of Food & Beverage

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CM
CourtM
1 review
Dined on October 1, 2021
Overall4Food4Service4Ambience4

Pleasant tea service in a lovely setting. Service is great, food is tasty (they even had fantastic options for dairy free). Tea selection is okay. Biggest complaint is they do not provide fresh tea but only add hot water to existing tea leaves. This is a huge disappointment. I have never experienced this at high end tea services before. Everywhere else, your tea pot is filled with fresh tea every time it is empty. Sampling different tea is as enjoyable to me as the delicacies, so this tempered the experience for me.

Zoe's at Fairmont Chateau Laurier
Responded on October 7, 2021

Thank you for sharing your feedback with us. Rest assured that we do take your comments to heart. We look forward to welcoming you back soon. Sincerely, Gregory Voge Director of Food & Beverage

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SA
SaraA
1 review
Dined on September 26, 2021
Overall5Food5Service5Ambience5

Lovely location & high tea experience to celebrate a friend’s special birthday. Great attention to detail, even some extra desserts and a candle for the birthday gal. Wonderful service & food.

Zoe's at Fairmont Chateau Laurier
Responded on September 29, 2021

Dear Sara, We are so pleased that your celebration was a memorable one. We hope to welcome you again one day soon. Sincerely, Gregory Voge Director of Food & Beverage

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OT
OpenTable Diner
1 review
Dined on September 25, 2021
Overall4Food3Service3Ambience5

Absolutely beautiful place with a good atmosphere. Only issue was that the service was extremely slow. We waited well over an hour for our dinner, the get the bill when asked, etc. Our stay was three hours long because of this. Food was also very average. However, our waitress was very nice and accommodating to us which really elevated our experience.

Zoe's at Fairmont Chateau Laurier
Responded on September 27, 2021

Thank you for taking the time to share your feedback with us. Rest assured that we take your comments to heart. We hope to welcome you again one day soon. Sincerely, Gregory Voge Director of Food & Beverage

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TB
TaylorB
1 review
Dined on September 25, 2021
Overall5Food5Service5Ambience5

Absolutely gorgeous, wonderful service! Zoe’s added a special touch to our anniversary.

Zoe's at Fairmont Chateau Laurier
Responded on September 27, 2021

Dear Taylor, We are delighted that your anniversary celebration was a memorable one. We appreciate your kind comments and look forward to your next visit. Sincerely, Gregory Voge Director of Food & Beverage

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OT
OpenTable Diner
1 review
Dined on September 24, 2021
Overall1Food2Service1Ambience3

That was the worst experience. The service was awful, our server had a slightly kind attitude but there was no urgency or prioritization. We waited forever for things. We had to send my martini back, it tasted like metal and water. They redid it but I had to wait awhile. For how expensive the restaurant is, it’s supposed to feel 5 star, it felt like 1 star.

Zoe's at Fairmont Chateau Laurier
Responded on September 27, 2021

We sincerely regret the disappointing experience during your stay with us. Our mission is to turn moments into memories and we regret that we failed to do so during your recent visit. Please contact us directly at the Hotel so that we may have the opportunity to discuss the matter with you in more detail. We hope you give us another chance, by returning one day. We are confident that you will not be disappointed. Sincerely, Gregory Voge Director of Food & Beverage

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R
Rose
New York Area
3 reviews
Dined on September 24, 2021
Overall1Food3Service2Ambience1

Why do i request a reserved table by the window but when I get there = they tell me its reserved? Is mine a less reservation than another? I am very disappointed that we immediately escorted to another table and told no that table is reserved? Also the service was choppy and not at over enthusiastic to have us there? I have attended many dinners, teas and lunched at all the Fairmont locations and in the past few years - specifically the Chateau Laurier has gone very low in quality of service and staff. I not know why? I was married in the Grand Ball Room and have over the years celebrated many occasions but unfortunately - that may have to come to an end -please share this with the manager of the Chateau

Zoe's at Fairmont Chateau Laurier
Responded on September 27, 2021

Dear Rose, We sincerely regret the disappointing experience during your stay with us. Our mission is to turn moments into memories and we regret that we failed to do so during your recent visit. We hope you give us another chance, by returning one day. We are confident that you will not be disappointed. We would be grateful if you would reach out to our Administrative Assistant, Ms. Lee Power prior to your next visit. Sincerely, Sincerely, Gregory Voge Director of Food & Beverage

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S
Salon97
Ottawa
1 review
Dined on September 24, 2021
Overall4Food4Service4Ambience3

Plutôt bruyant , le service du thé, ils ont échappé des théières devant nous , disons que pour le prix une attention particulière du service serait de mise

Zoe's at Fairmont Chateau Laurier
Responded on September 27, 2021

Nous sommes ravis que votre séjour dans le château d'Ottawa ait été un moment inoubliable. Nous sommes impatients de vous accueillir de nouveau bientôt! Cordialement, Gregory Voge Directeur de la restausation

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JA
JackAuger
1 review
Dined on September 19, 2021
Overall4Food3Service3Ambience4

19 septembre 2021.

Zoe's at Fairmont Chateau Laurier
Responded on September 21, 2021

Dear Jack, Thank you for taking the time to share your rating with us and we hope to welcome you again one day soon. Sincerely, Gregory Voge Director of Food & Beverage

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G
Grace
Vancouver
2 reviews
Dined on September 19, 2021
Overall5Food5Service5Ambience4

We really enjoyed our Afternoon Tea yesterday. There was such a lovely variety of sandwiches and desserts. The scones were scrumptious! We plan to celebrate my birthday there again next year.

Zoe's at Fairmont Chateau Laurier
Responded on September 21, 2021

Dear Grace, We agree, our Afternoon Tea experience is one not to be missed! We are delighted that it was an enjoyable visit and we look forward to the next! Sincerely, Gregory Voge Director of Food & Beverage

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MS
MatthewS
Toronto
1 review
Dined on September 19, 2021
Overall2Food4Service1Ambience3

Good food but awful service, rude and u helpful. I would not return

Zoe's at Fairmont Chateau Laurier
Responded on September 21, 2021

Dear Matthew, We regret your disappointing experience. Our mission is to create memorable moments and we regret that we failed to do so on this occasion. We do hope you reconsider and return one day, allowing us the opportunity to regain your trust and loyalty. Sincerely, Gregory Voge Director of Food & Beverage

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M
Martha
Ottawa
1 review
Dined on September 19, 2021
Overall2Food5Service2Ambience2

I haven’t been to High Tea at the Chateau Laurier many times. While the food was good - the overall service was not.They brought out the tray of food quickly however after waiting several minutes we had to ask for our sever to bring out the tea to which they said they had run out of tea pots and were waiting for them to be washed. We overheard this being said at another table. Where we were seated I got to stare a plates and glasses be stacked on a shelf right beside me. We also had to stare at a piller and had zero view. For the price of High Tea for 2 and 2 mediocre Bellinis- $178 before tip - not worth it. It’s a beautiful hotel but the servers seemed like they wanted to be somewhere else and the caliber of service isn’t what it has been in the past.

SK
SharonK
1 review
Dined on September 19, 2021
Overall5Food5Service5Ambience5

We just can’t wait to go again! Everything was perfect!

Zoe's at Fairmont Chateau Laurier
Responded on September 21, 2021

Dear Sharon, Our mission is to turn moments into memories and it is always nice to hear when we have been successful. We look forward to welcoming you back one day soon. Sincerely, Gregory Voge Director of Food & Beverage

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C
Chris
1 review
Dined on September 17, 2021
Overall5Food5Service5Ambience5

Bartender was amazing. Great way to start off a birthday weekend :)

Zoe's at Fairmont Chateau Laurier
Responded on September 20, 2021

Dear Chris, We are delighted that you enjoyed your visit and we hope to see you again one day soon. Sincerely, Gregory Voge Director of Food & Beverage

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B
Bren
1 review
Dined on September 11, 2021
Overall5Food5Service5Ambience5

Fabbbbb. Erik was a great tea expert, the food was delightful, the ambience is legendary - all in all a wonderful afternoon.

Zoe's at Fairmont Chateau Laurier
Responded on September 13, 2021

Dear Bren, It is always a pleasure to receive compliments from our guests and we will certainly share your comments with Erik. He will be pleased that you took the time to recognize his service. We are delighted that you enjoyed your visit to Zoe's and we hope to welcome you back soon. Sincerely, Gregory Voge Director of Food & Beverage

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D
David
Vancouver
1 review
Dined on September 11, 2021
Overall5Food5Service5Ambience5

They no longer server clotted cream with high tea instead it is mascarpone. Still really delicious.

Zoe's at Fairmont Chateau Laurier
Responded on September 13, 2021

Dear David, We are delighted that you enjoyed our Afternoon Tea experience and we hope to welcome you back soon. Sincerely, Gregory Voge Director of Food & Beverage

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S
Samuel
1 review
Dined on September 5, 2021
Overall4Food5Service5Ambience3

Service was good, food was excellent! Got seated in a weird corner next to the kitchenette/cutlery station, so the view was subpar for the cost. Expected a little more ambience but it is what it is. The food made up for it.

Zoe's at Fairmont Chateau Laurier
Responded on September 7, 2021

Dear Samuel, Thank you for taking the time to share your valuable feedback with us. We look forward to welcoming you back one day soon. Sincerely, Gregory Voge Director of Food & Beverage

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GB
GenevieveB
New York Area
3 reviews
Dined on September 5, 2021
Overall5Food5Service5Ambience5

J’adore les « Afternoon tea » depuis mon voyage à Londres et je sais que les Fairmont sont renommés pour y faire les meilleurs au Canada. J’ai réserver au Château Laurier Fairmont une table pour y vivre l’expérience. J'ai vraiment adoré et je le recommande à tous.

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OT
OpenTable Diner
Toronto
1 review
Dined on September 4, 2021
Overall2Food4Service1Ambience2

Food wasn’t really worth the price; service wasn’t super good.

Zoe's at Fairmont Chateau Laurier
Responded on September 7, 2021

We regret your disappointing experience and do hope we have the opportunity to regain your loyalty one day soon. Sincerely, Gregory Voge Director of Food & Beverage

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JO
JanetO
1 review
Dined on September 3, 2021
Overall4Food4Service3Ambience3

It is a lovely place to have tea. The food was tasty and there was plenty for two.

The teapots were awkward and not perfectly clean and shiny on the outside.

The server neglected to desscribe the dainty sandwiches. Although he was very pleasant. We had to ask another to help us with that.

Overall it was a good experience and I would recommend Zoe's. Just needs a few improvements to be perfect, as it was the last time I visited two years ago.

Zoe's at Fairmont Chateau Laurier
Responded on September 7, 2021

Dear Janet, Thank you for taking the time to share your valuable feedback with us. We are always looking for ways to improve our service level. We look forward to welcoming you back one day soon. Sincerely, Gregory Voge Director of Food & Beverage

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OT
OpenTable Diner
Ottawa
8 reviews
Dined on September 3, 2021
Overall5Food5Service5Ambience5

Mother’s 77th birthday. Nice time.

Zoe's at Fairmont Chateau Laurier
Responded on September 7, 2021

We are pleased that your birthday celebrations were memorable. We look forward to welcoming you back one day soon. Sincerely, Gregory Voge Director of Food & Beverage

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MC
MiCabi
Montreal
7 reviews
Dined on August 29, 2021
Overall4Food4Service4Ambience5

A lovely setting with attentive service yummy little bites although Tea selection (especially for high Tea) was very ordinary and perhaps took away from the special nature of the moment, have seen this much better execution in Montreal or Victoria Fairmont hotels….

Zoe's at Fairmont Chateau Laurier
Responded on August 30, 2021

Thank you for sharing your thoughts with respect to our Afternoon Tea. You may be assured that we take your comments to heart! We hope to welcome you again soon. Sincerely, Rick Corcoran General Manager

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OT
OpenTable Diner
Toronto
1 review
Dined on August 29, 2021
Overall3Food4Service3Ambience5

Zoe’s is a beautiful room for any type of occasions. This afternoon tea-party was a get-together with my best friend.

We agreed on my critics with the following details through the Weekend Afternoon Tea Experience:

• As you can see on the cropped photo, the three-level tower was placed between us and we had to help the waiter to make some room. This was not placed there due to the picture, I actually had to ask him another table to place it there, otherwise “I would talk to the cakes,” I told him; the Bellini was delicious and we agreed with the Joie de Provence tea I bought in a tin afterwards and I highly recommend both.

• Starting from the first level with scones, they were not warmed up as you expect the butter to melt when spreading it, and that may explain why there was mascarpone instead of butter, with raspberry jam; don’t get me wrong, they both do well together, but not comparable to the English tea-party experience in the UK.

• From scone level to canapés level, we had to use the same plate and cutleries we previously used for the scones. The canapés were very good, but we have to take everything with our hands, the only small tong was for brown and white sugar, and that goes the same regarding the dessert level, the top of the tower.

• At the dessert level, my friend and I agreed to ask the waiter for another plate and cutleries; when bringing new ones, he did not place the cutleries on the side, as a high-standard way, but left them on the plate just like that. I asked him if we could get a refill for tea and he asked us if new loose leaf tea should be added to the metal teapots or just pouring hot water; I told him to ask his team leader—how would I know, I didn’t have a training at Fairmont Hotel Château Laurier.

• The team leader, who is a waitress, asked us forty-five minutes early, if we needed a box for the dessert—who were delicious by the way, see their menu—when on their web page, it is stated clients are allowed for two hours; not cool.

Zoe's at Fairmont Chateau Laurier
Responded on August 30, 2021

Thank you for taking the time to share your detailed review of our Afternoon Tea. Feedback such as yours is so important and is used by our team to ensure we are offering the highest level of service and product. We look forward to welcoming you again soon. Sincerely, Rick Corcoran General Manager

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TV
TheressaV
1 review
Dined on August 28, 2021
Overall4Food4Service5Ambience4

Beautiful venue, excellent service, food was very good. Very enjoyable!

Zoe's at Fairmont Chateau Laurier
Responded on August 30, 2021

Dear Theressa, Thank you for sharing your thoughts with us. We hope to welcome you again soon. Sincerely, Rick Corcoran General Manager

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AT
AnnaT
1 review
Dined on August 22, 2021
Overall1Food1Service2Ambience3

What a terrible disappointment! The food was disgusting...the 2 microsized sandwiches looked like they had been sitting on the plate since the day before. There were 2 things made of mushrooms in microsized cardboard type cones. Everything was so sweet, we felt physically sick halfway through and couldn't even manage any of the pastries. The cream was just cheap whipping cream, not clotted like it should have been. Nothing like a real English Tea. Terribly over priced for what we got - in fact a complete rip off. Save your money and go to a nice Cafe instead if you want something decent to eat!

Zoe's at Fairmont Chateau Laurier
Responded on August 25, 2021

Dear Anna, We regret your disappointing experience, which is certainly not indicative of our usual high standards. Please rest assured that we have reviewed your comments with our food and beverage team. We value feedback from our guests as they are the best judges of the products and service that we offer our guests. We do hope you return one day, thereby allowing us the opportunity to regain your trust and loyalty. Sincerely, Rick Corcoran General Manager

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SP
SaraP
Toronto
1 review
Dined on August 21, 2021
Overall5Food5Service4Ambience5

It was wonderful to continue our tradition of taking my partner on they're birthday. We haven't been able to for 1.5 years, of course, but it felt so wonderfully normal again - with delicious food, tea, and a wonderful environment.

(I think the AC could be higher, as I was still fairly warm)

Zoe's at Fairmont Chateau Laurier
Responded on August 25, 2021

Dear Sara, We are always delighted to hear from our loyal guests and are pleased to learn that you enjoyed your visit for Afternoon Tea. Thank you also, for your comments regarding the temperature in Zoe's. We do hope you return one day soon. Sincerely, Rick Corcoran General Manager

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DM
DebM
Ottawa
1 review
Dined on August 20, 2021
Overall5Food5Service5Ambience5

Everything was delicious. Choice of 20+ teas. Service great. Beautiful space. 10/10.

Zoe's at Fairmont Chateau Laurier
Responded on August 25, 2021

Dear Deb, It is always a pleasure to receive such positive feedback from our guests. We hope to welcome you again one day soon. Sincerely, Rick Corcoran General Manager

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LC
LisettaC
1 review
Dined on August 15, 2021
Overall5Food5Service5Ambience4

Sad to see such a beautiful place so sparsely operated! Go away Covid, and here’s to a return to normal, lovely food and company, one of these days soon.

Zoe's at Fairmont Chateau Laurier
Responded on August 25, 2021

Dear Lisetta, We are delighted that you enjoyed your visit and we hope to welcome you again one day soon. Sincerely, Rick Corcoran General Manager

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DD
DanielleD
1 review
Dined on August 14, 2021
Overall3Food4Service3Ambience4

I think tea should be an experience I guess. Our server was present to bring mimosas and the bill. Had to ask another server to bring tea after waiting a while as our food had arrived. It was a birthday tea and I was requesting the bill and ready to go when the server brought a treat for my sister. An off day made for an okay tea. Zoe's perhaps is better for happy hour cocktails.

Zoe's at Fairmont Chateau Laurier
Responded on August 25, 2021

Dear Daniella, Our mission is to turn moments into memories and I regret that we failed to do so on this special occasion. We hope to welcome you back one day soon, thereby allowing us the opportunity to regain your trust and loyalty. Sincerely, Rick Corcoran General Manager

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DB
DanaBanana
1 review
Dined on August 13, 2021
Overall2Food2Service3Ambience3

The food was boring and didn't taste fresh. The tea was decent but the pot dripped all over the table - which was practically on top of the table beside ours. A weak high tea event.

Zoe's at Fairmont Chateau Laurier
Responded on August 25, 2021

Please accept our apologies for your disappointing experience and we sincerely regret not meeting your expectations on this occasion. We value feedback from our guests as they are the best judges of the products and service that we offer our guests. we hope you give us another chance; we will work hard to regain your trust and loyalty. Sincerely, Rick Corcoran General Manager

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FAQs

Zoe's at Fairmont Chateau Laurier is rated 4.3 stars by 314 OpenTable diners.

Zoe's at Fairmont Chateau Laurier does offer gift cards which you can purchase here https://www.fairmont.com/gift-shop/.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.