Service could be improved in terms of checking if everything was okay and also with providing ground pepper for steak without having to ask after 5 min of being served.
Had a latish dinner here on a Sunday evening. The food was excellent in presentation and taste. Service very friendly and attentive. A little on the pricey side, but worth it. I’d definitely recommend.
La nourriture n'était pas à la hauteur de la réputation de cet établissement. Décevant. Même si le service était bon, nous n'avons pas l'intention d'y retourner ni de le recommander.
Food was excellent and well priced. Lots of great seafood options. Recommend the steak and seafood tower.
Outstanding staff and ambience. Our server was outstanding and was able to make wonderful recommendations that contributed to the dining experience. There were little additions that were given that made for a very pleasant experience. I had the fish - compliments to the chef - it was cooked perfectly. My fiancé had the tenderloin - she said it was to die for... I have posted the food on Facebook to let my friends know that they are missing a fine dining experience!
Great evening, great servie and good food, not sure that it is worth the price though. Many great local restaurants have better prices for the same quality. Still happy we tried it, and we had a good time. Will most likely not go back though.
Great meal and service. Cannot complain about anything except the size of the dessert which was minuscule but delicious
Every part of our meal was delicious, from the appetizers (calamari & steak tartar) to our main courses (black cod & duck), perfectly prepared and presented. We thought it was the best restaurant meal we have had in the 2 years since we moved here. We look forward to returning to s18hteen.
We had a wonderful anniversary dinner at Restaurant E18hteen. We chose the 5-course tasting menu and it was delicious, with flavours building from light to rich. We appreciated the opportunity to try a little of everything, from seafood to foie gras to lamb. Service was excellent -- our server was genuinely excited for us to enjoy the evening and made great wine recommendations. We were even given a mini bonus dessert to celebrate our anniversary. We would happily go back again.
Delightful ambience and attentive service. Our food was a disappointment. Caesars salad was very ordinary and our pasta dish lacked substance, with an unpleasant curry sauce. At these prices I expect much better food but would return again for another trial.
Had to send back the shrimp cocktail as the shrimps were off. Rib eye was very fatty and very average. Below average for a steakhouse and the price. The service was good but would not return due to the poor quality of the food compared to the price.
I attended 18 on 26 May 2019. I had reserved a table for four. It was my Sister's birthday and I had mentioned it on my reservation and had asked for a dessert to be presented to her with a candle or something. I received a voicemail from your restaurant confirming that I had updated my reservation from 2 to 4 and that there would be no problem serving a dessert to the birthday girl. We got through the meal and that never happened. I will take it as my BAD, for not triggering service to that request, but did not want to create an embarrassing situation, as though it was last minute. Usually when I make such request in other, and even less reputable restaurant, it happens and it is usually compliment of the restaurant.
It was my second time in a row attending 18. The first time, my food was served cold, but my wife's meal was temperature ok. This time, the entire party exclaimed that all main meals were room temperature to cool. My fries were ok, but the meat was cool. My sister was served Brussels Sprout and she could barely cut through them. My brother-in-law's single/mini potatoe (Quartered) was so hard we had a hard time identifying it as a potatoe. It was passed around for identification and acknowledgement. Appetizers were good and temperature appropriate.
Service felt rushed. May be because there were not many customers and we got more attention. There is a fine line between the right level of attention and being rushed through the meal. I took my sister and her husband to 18 for the WOW..! It did not happened. The restaurant is beautiful, the atmosphere is elegant and very suiting. Given our experience, value for food quality and quantity (specifically the main course) was disproportionate.
Unfortunately, I would not recommend 18 to a friend. There are restaurants In Ottawa and Gatineau that from our perspective provides more value. This is considering, that issue with meal temperature happened twice in a row in my case.
The sommelier was great. Very knowledgeable and very nice. The servers where too familiar with us. This kind of restaurant should have service to match the food. I felt like I was treated like I would at a local pub. Also we where rushed to put in our order as there was a big Table (that came in after us). The restaurant was otherwise empty so I felt it rude to be rushed to put in our order. When asking for a certain wine I was told “that doesn’t come per glass” with some attitude. Btw... we purchded 4 bottles that evening. The manager was visibly in a bad mood and it would’ve been better had he not come to the table to grumble a “hello”. The food was Great tho.
Great experience. We loved it! The food was amazing, and the service was exceptional. We enjoyed every minute of it.
Wonderful celebratory dinner with family! Surprise dessert treats for both occasions in our party - a recent engagement and a bit! On learning that the Birthday girl was lactose intolerant, the restaurant but together a beautiful plate of delicious fruit and sorbet with a happy birthday message. How thoughtful and made it really special!! Thanks so much 18 - we’ll keep coming back!!!
Extraordinary food and service. I have rarely felt so well-taken care of when dining solo. Would definitely stop by again when I'm in Ottawa.
The waiter Manny was fantastic he helped make the evening even more enjoyable
Yes and No. Food was good. Service was poor. Server spilled on our table, the table next to us had a server spill coffee on one of the patrons. Menu is good but not kid friendly. If it's supposed to be a Mother's day brunch you have to expect children but there wasn't a kids menu. Kids don't want bourbon orange maple syrup on their french toast. Also, the french toast was not cooked well, on the same plate my daughter had one piece that was dry and another that was under cooked.......how do you mess up french toast!
We much more prefer the Brunch Buffet that 18 has had the last two years. We won't be back in the current set-up.
Outstanding Dinner and great setting in Byward Market. Service was excellent and food delivered on every level - flavour, creativity and price. There is a lot of choice in this area but this is sophisticated modern food without the stuffiness of some fine dining restaurants and excellent portion sizes for a refined dining restaurant.
The duck and lamb dishes were both amazing and fully met highest expectations.
They had a great vibe and atmosphere, they were very attentive, food and drinks were excellent, service was great even though they had a massive party! I will definitely be returning and I highly recommend heading over to restaurant e18hteen.
The service was impeccable. They provided recommendations and the food was phenomenal .
The food was good the staff were good, however the staff are dressed very casually, one even in baggy jeans and a t-shirt, for me this spoils the experience of going to a nice restaurant to celebrate. if Ilm paying over 300$ I expect a level of class in the dress code for the staff. That said the food was very good, the butter of the day was the best tasting butter I’ve ever had.
The environment is excellent, ambient is good as well. There are not so many guests when we visited. The food is delicate and taste good, but did not reach the level I expected. Staffs are quite good and polite. Nice experience overall
excellent in all ways! The meal and service was outstanding!
Steak was cooked to perfection, absolutely amazing
Excellent food quality and service!
It was my daughter’s 18th bday when we dined here and service was excellent, they even gave my daughter a special beautiful birthday cake, loved it soooo much. Thanks E18teen restaurant for making my daughter so special.
Firstly it is very expensive. That is expected but somethings just don’t reflect the cost. That is how ‘value’ is defined.
Dinner for two; chateaubriand, one martini each, one glass of house wine each, coffee and shared desert. After tip was $275.
One thing really stood out. We were informed that the chateaubriand came with two sides. We therefore ordered Caesar salad and mushrooms to accompany the steak. The salad came in one small bowl. We had to either eat out of the same dish or somehow spill it onto our plate. There were no tongs for this and there was no offer to perform this on our behalf. It was so strange!
At a similarly priced restaurant in Winnipeg such as 529 Wellington, this would have much much better food presentation.
No need or desire to return. Too many good choices in Ottawa. We should have had dinner at our hotel. (Château Laurier, which is always perfect).
Meh. Wasn’t great, wasn’t bad. Probably wouldn’t go back unless someone else was paying.
Fantastic place for a special occasion - the Cook is a genius to mix various delicate savours.
Definitely, our favorite restaurant in the Ottawa and Gatineau area!
Service was slow and sub-par- forgot to bring butter to our table with the bread, despite the restaurant not being busy. Food was good but expensive for what it was. Beautiful building/restaurant.
We went for our anniversary dinner and it was a good experience since beginning. The restaurant is nice, we got the table we asked for. We received welcome glass of sparkling wine. The service and food was excellent. The whole evening was very nice and we were very satisfied. My wife asked me to book the same place for the next year......:-)
Service was very, very slow. Restaurant wasn’t busy and it still took approx 10 min for someone to even come and take a drink order. Between bringing drinks,taking order, bringing appetizer, mains etc, the time was excessively long. $300 for a family of 4.
The restaurant is very good and service and food were great. However, I do not have the income to regularly afford it.
Great service amazing food
We love e18hteen every time we go. The food always delicious and the service without fault. The ambiance is intimate without being dark, and it just feels very special. It is our favorite place for a nice evening out!
Cassis-me-outside, best original drink thanks to Jason!