October 2024

New ways to attract guests and grow revenue

Sell tickets to Experiences that aren’t tied to tables, customize them to your brand, and modify bookings with ease—this month brings tools to help you attract guests and increase revenue.

Key feature:

  • 41013cce34003dd12cd15e881cc69d8b Ticketed Experiences
  • 41013cce34003dd12cd15e881cc69d8b Streamlined booking modifications

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innovation-hub_gtm_ticketed-xperiences_ca-en3x

September 2024

Convert more diners with new tools and integrations

Upload your menu in minutes, never miss a reservation again, and deliver even more personalized hospitality when you integrate OpenTable.

Learn more

Key features:

  • AI voice integrations with PolyAI and Slang.ai
  • Easy menu upload and management
  • Booking integration with Beli
  • Create guest lists based on spend and visit history (Pro only)

August 2024

Digital marketing campaigns enhancements to drive revenue

See more precise ROI from digital marketing campaigns, and tap into enhanced Access Rules.

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July 2024

Simplify group management with new features

Create custom roles and permissions for your restaurants, manage reviews from one central hub, and recognize loyal guests.

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June 2024

Get more leads with new Private Dining features

Grow your private dining business and save time with a streamlined home for managing your listings and a new way to capture leads.*

Key features:

Interested in promoting your private dining space? Learn more

*$129/ month add-on

key-pmm-visual-private-dining-main_innovation-hub-1

May 2024

New ways to maximize return from your space

Never miss a revenue opportunity with new ways to fill seats and fine-tune your offerings across Experiences and standard reservations.

*Available on Pro plan

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us-website-innovation-hub

April 2024

Reach guests faster and help
reduce no-shows

Engage guests, fill seats, and reduce no-shows with group-level email campaigns, customizable reservation messages, and more.

Key features:

Learn more

can-en-email-groups

March 2024

More ways to integrate your tools and save time

OpenTable’s latest features help you run smoother shifts and take strain off your staff.

Key features:

*Available exclusively to Core and Pro customers

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pos-course-mapping-enhancement

February 2024

Enhancements to help drive success

Set service charges for Experiences without adding a tax. Plus, unlock deeper guest insights with new automated tags that track what guests order and display conveniently in the guest profile.

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Key features:

*Available exclusively to Pro customers with select POS integrations

January 2024

New features to fuel efficiency

Provide better service to guests without adding extra tasks to your to-do list with Assisted Review Responses, expanded table statuses, and more.

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Key features:

*Available exclusively on Pro

2023 year in review

December 2023

New ways for your restaurant to shine

From a customizable reservation widget to a complete view of reservation history and changes, OpenTable restaurants gained valuable tools to help them stand out during the holiday rush and beyond.

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October 2023

More control over how you pack your house

Maximize seatings automatically (and set controls when you want!) with Smart Assign, fill last-minute openings, and communicate more efficiently with guests.

Key features:

Learn more

August 2023

Powerful tools to personalize the guest experience

Strengthen guest relationships and elevate your hospitality with robust guest data and real-time insights.

Key features:

Learn more

June 2023

New ways to connect with guests before, during and after their visits

Fill more seats, fuel VIP hospitality, and drive more revenue with more ways to communicate with guests, including email campaigns and direct messages via SMS.

Key features:

Learn more

April 2023

Enhancements to improve ease of use

Easily set a monthly budget for Bonus Points campaigns, get discovered via new restaurant recommendations on ChatGPT, and more with OpenTable’s reliable, all-in-one platform.

Learn more

January 2023

A 12-course feast of new features

Recognize regulars at a glance, never miss a table touch, and maximize shifts for smoother operations.

Key features:

Learn more

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