Ristorante Giardino

3.1
9 reviews
CAN$30 and under
Italian

About

A very special experience is awaiting you in the heart of historic Niagara-on-the-Lake. Ristorante Giardino offers its patrons true Italian cuisine at its finest. A glance at the exceptional menu and wine list suggests that this is dining for the discerning palate. Authentic Italian dishes brought to Canada are prepared by experienced chefs expressly for Ristorante Giardino. Main courses include meat and fish dishes, and our pasta is made daily in our kitchens using only the finest fresh ingredients. The pastry chef works his magic to create an array of exquisite and irresistible desserts. Our wine list includes preferred imported and domestic selections and is highlighted by the restaurant’s own exclusive imported Barone de Cles Italian wine. Perfect for intimate luncheons and dinners, the restaurant is equally well-equipped to accommodate larger parties and special functions.
At Ristorante Giardino, expect the best and you will not be disappointed.
What 9 People Are SayingWrite a review
Overall ratings and reviews
3.1based on all time ratings
3.6
Food
3.0
Service
3.6
Ambience
Noise · Quiet
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j
jujubered
Vancouver
14 reviews
Reviewed on May 10, 2019
Overall4FoodServiceAmbience

Very nice restaurant, indoor dining and outdoor dining. Good service, decent food, great place to watch the world go by.

p
philly4food
Philadelphia
48 reviews
Dined on August 3, 2015
Overall1Food1Service1Ambience3

We scheduled a reservation for August 3, 2015 based on reviews and the extensive menu (at least 4 pages) on their website. We received a reminder only the day before our dinner reservation with the same info as on the website. When we arrived we found only a one page menu with 2 appetizers and 3 salad choices , 3 pasta dishes and pizza. The regular dinner menu, according to our server, had been discontinued for a month before our arrival and we were never notified, nor was the website updated. In addition to this disappointment, several items on the 1 page menu were not available at only 6:30 pm. The chocolate martini we ordered was made with sour cream and had to be sent back. Since this was our first day of vacation in a new area we really had no option except to stay and eat pizza when we had expected to celebrate with a complete meal. Service was also lacking even though the restaurant was not very busy.

LL
LocalLover
Toronto
5 reviews
Dined on July 18, 2015
Overall2Food3Service3Ambience3

We had a reservation for 6:00pm. Everything seemed great. Our waiter was polite, the menu looked great. I was a bit disappointed because I had previously looked online to see the menu, but when we got there, the menu was different. I found something else so that was fine. The appetizer came around 6:30, however then came the wait. It wasn't until around 7:30 that we received our meals. We heard complaints from other tables, with one group even walking out. We're not one to make a scene so we didn't say anything, however, not once did our waiter apologize to us. We were nothing but polite and understanding but couldn't believe we didn't even get an apology. The meal wasn't anything spectacular either. For a fancy, expensive restaurant in Niagara-on-the-Lake, this was extremely disappointing.

H
Harperskeeper
Phoenix
1 review
Dined on July 18, 2015
Overall1Food3Service1Ambience4

We arrived at 5:30 for out 5:45 reservation, party of 2. They seated us promptly and took our orders in a timely manner. We received drinks, salads and wine and then nothing. Server never came back to table. The table seated just before us finished their meal and left. Two tables that were seated after us ordered starters and were finished with their entres. About 30 min after we'd finished out salads I went to hostess and asked for our check explaining we were not prepared to wait any longer. She apologized and said she'd send the server over with the bill. The server took the dessert order from the table next to us but never even looked at us. After 10 minutes we went both left the table to wait for the check at the hostess stand. The hostess said we should wait 5 more min and if the server didn't show up we should just leave. I told her I was not comfortable leaving without paying for what we'd actually received but neither was I willing to continue to wait. She needed to get the manager to give us a check or give me a menu and I would add it up myself. A few minutes later the manager brought the bill. No apology, No offer to adjust the bill for the inconvenience. I gave him cash and he left. 5 min later our original server showed up with my change saying "Sorry about that" as she handed it to me. We finally left at 7:20, just under 2 hours after arriving without getting our meal and having spent the last 30 min trying to pay the bill.

And was not just us. Two other tables left without paying and we walked out with another table who'd paid for their drinks but never got food.

Absolutely unacceptable.

A
vipAnita
Toronto
3 reviews
Dined on July 11, 2015
Overall3Food4Service1Ambience2

Great food. Service was very poor.

CT
ChristineToronto
Toronto
1 review
Dined on July 11, 2015
Overall1Food2Service1Ambience4

Went to this restaurant for my birthday with 7 people. The food was very bland and the service was rude and VERY slow. I wouldn't recommend this. Very disappointing.

OT
OpenTable Diner
New York Area
1 review
Dined on June 25, 2015
Overall4Food4Service4Ambience4

Food and service were very good if not excellent. We were a group of five, and all five were very happy. The wine list is somewhat weak, although to be fair, we did find a barolo which everyone liked and was good value.
We were fortunate to be there on a perfect summer evening and were able to enjoy the patio which is quite lovely. In a tourist town like Niagara, where so many restaurants are over hyped (and over priced), Giardino stands out.

O
vipOlinec
315 reviews
Dined on June 23, 2015
Overall2Food3Service2Ambience4

This restaurant is lovely whether seated inside the ultra modern dining room or outside in the lovely patio. The food is good but not outstanding and the portions too small for the price. Spaghetti with tomato sauce had a good flavor but the portion was dwarfed by the bowl. Gnocchi was tasty and the portion slightly more, but still less than warranted for the price. We had to ask for bread twice before the not too fresh bread was brought. Our waiter informed us that refills on iced tea and soda were not free in Canada. But some of the more moderately priced places we dined at during this trip automatically offered this with no charge. At these prices, an extra glass of iced tea or soda makes the restaurant seem silly. Also, we were one of 4 tables occupied, with 2 waiters and one assistant. we seldom saw our waiter. Our table was near the stairs leading into the main dining room and at one point he stood on the stairs and asked down to us if everything was all right as if he could not be bothered to make those 4 steps down to our table. Too many better places in Niagara on the Lake.

OT
OpenTable Diner
Toronto
4 reviews
Dined on June 13, 2015
Overall1Food2Service1Ambience1

We were surprised at the bad service we received in this restaurant! Specially when we got used to the excellent to outstanding hospitality we have experienced at all the other establishments across NOTL! We arrived to our reservation in a timely manner and we did not mind a 5 minute wait, but 15 minutes, 20 minutes...what's the point of making a reservation? Then the wait was for service. Indeed, we were given bread and water, but they were never replenished. So unless one's ready to beg for more "slivers" of bread and water don't bother with this restaurant.

Service aside, to be fair, the liver pate was quite good and the portions were satisfying. We ordered the "Spaghetti Pescatora" which was fair but nothing to write home about. We decided to forego dessert as we thought it may take them another year to bring out... Overall, a pretty poor experience for our last meal at NOTL!

FAQs

Ristorante Giardino offers takeout which you can order by calling the restaurant at (905) 468-3263.

Ristorante Giardino is rated 3.1 stars by 9 OpenTable diners.