Ruth’s Chris Steak House – Toronto Airport
Overpriced. Not worth it. Steak was very good but everything else was underwhelming.
Food was delicious service was amazing would definitely come back again !
We are so glad to hear this! Thank you for leaving a great review!
My boyfriend and I celebrated our one year anniversary at Ruth's. It was quiet and romantic and our server Manny was outstanding. He basically recommended what to eat throughout our experience and kept small talk throughout the dinner. For the price we paid it was worth the experience. I would definitely recommend Ruth's Chris to friends and family who are looking for a delicious steak dinner.
Thanks for the great review, Allisa, and for choosing us to host your anniversary! We are so happy to hear that you enjoyed your special night. We look forward to welcoming you back again soon!
Great experience the staff was very friendly and professional. Food was amazing!
Thank you for taking the time to leave this positive feedback. It's wonderful everything hit the spot! We look forward to having you join us again in the future
Always excellent service and food at Ruth’s Chris! Nice wine selection as well, and the servers are knowledgeable about the offerings. The heated plates is a nice touch to make sure your meal stays warm during dinner.
Thanks for the great review, Alice! We love to hear this! Hope to see you again soon.
Was too noisy that night for an affective business meeting
Our server Vince was exceptional!
Everything was superb.
Thank you for the great feedback! We strive to provide the highest and finest quality with regard to both food and service, not to mention hospitality, much like Ruth would have done herself. We are happy to hear that Vince is exceeding these expectations. We hope to welcome you back in soon!
I have eaten at several Ruth’s Chris locations and have enjoyed the experience. However, this location in the Holiday Inn is an anomaly. The food was great (like the others), but the ambiance didn’t match. The decor looks like a outdated and repainted Denny’s. Neon pinks lights with chrome and glass are out of place and highly uninviting. There are so many other options in the airport area for a quality business meal. This Ruth’s Chris is not one of them.
The food was absolutely amazing. Our server, Anthony, was professional and personable. His recommendations were excellent and we had a great time.
Best steak in Town. But the ambiance was not great. We were seated behind a lovely little privacy screen, because we were right near the kitchen. And the out door had a particular little squeek. My wife didn't mind but it drove me crazy. What got her was the front door had no breeze protection, so when a large party was exiting the entire restaurant was bathed in cold air. And lastly we were seated next to the wine cooler, which meant about 30 extra visits to our little hideaway during our two hour dinner. Again the food was amazing and service is top notch but from a relaxing atmosphere point of view, you need to go somewhere else for date night.
Excellent!
Great food and service. Everyone left happy and satisfied. Worth every penny.
Fantastic service and delicious food!
Came to celebrate a birthday dinner. My girlfriend arrived with a brand new pair of Christian Louboutins specifically worn for these types of indoor occasions. Her heel went right into the drain which they have in the middle of the floor in every bathroom. It was stuck inside the drain hole, she had to remove her foot and manually rip the heel out. The beautiful heels ended up ripped, torn and bend when walked on. The manager on duty seemed compassionate. It was the end of the night and they informed us to call the General Manager Jesse Melbye in the morning, and that “He would take care of everything for us not a problem.”
Instead of replacing the $1000 heels, for the past week the manager Jesse Melbye has tried to convince me to let them pay a cheaper amount to attempt a “repair” at a shoe repair shop. They cannot be repaired properly, these are not the type of heels you repair. Christian Louboutin themselves cannot/won’t fix them. Being the establishment that they are, that is unacceptable. You don’t tell a customer who walks in with $1000 heels that have been ruined by a drain hole in your bathroom floor that you will get them repaired. You replace them.
Had a very enjoyable meal. Staff very friendly and efficient.
- Good staff
- Most importantly the steak was really good, damm not everyone knows how to make good steaks. Well done 👍
It is always nice having dinner at Ruth’s Chris. The servers are very knowledgeable and there when you need them. The food was excellent, as usual and there was no sense of our being rushed to finish our meals. Highly recommended for an upscale dining experience.
This place is insanely over priced for what it is - a jack Astor's style steakhouse. I have had better steaks for a more reasonable cost, but the main issue is the atmosphere in the restaurant. Ikea meets the keg.
Only if spending a lot of money will impress your friend.
Manny is the most amazing server. Food was perfect. It was a little louder than normal due to a birthday party.
My husband’s and my Baebecued shrimp entre was no at all what we expected.
It was overwhelmed with a sauce which neither of us liked.
In addition, my husband’s serving had the mashed potatoes (I had chosen to have no potatoes) and his shrimp and that terrible sauce were soaked into the potatoes.
Never again!!
Amazing customer service. We went for my boyfriends birthday and Anthony and Donald were amazing. They had great suggestions and since it was his first time there we trusted their input. Nothing short of an amazing experience for his birthday.
Overall a great experience. Prices are high but the quality reflects that. The server was really good at explaining the menu and very friendly. The restaurant itself was nice and the food was excellent.
Staff was amazing, first time at this new 2 year old location. Our server was Manny right out of the gate the bar was set and he did not let you down! The service was above stand right down to the kitchen staff. For this alone we would return.
Great service with an excellent cut of filet!
Ruth's Chris provides a superior level of service and steak quality, our only choice to celebrate special occasions or when we need to enjoy the best taste in a savoring steak.
Ruth Chris USED to be a good steakhouse but has now fallen far beneath that even of the Keg. Steak was rare when asked for medium rare, shoestring fries were more like dress shoestring and difficult to manage and the key lime pie was about as good as one you'd get at loblaws. Shockingly poor quality for the price. I'll go to Jacibs and Co. for about the same price or the Keg for even less.
Excellent! Acacia was a phenomenal server and took great care of us
The food was excellent and served as ordered. Our waiters were helpful in providing menu suggestions. As it was our anniversary we also got a special treat.
We went there for lunch for a special occasion. There was a LOUD presentation in adjoining room which was annoying, it drowned out the music. I did not like the sides offered, but was not allowed to change to a cheaper option. We had 3 servers... not sure which one was responsible for our table. The service was slow for a virtual empty restaurant. Two waiters were delightful. One had attitude. Food was nothing special and not worth the drive or exorbitant prices for the tiny amounts.
Food was delicious, service was great, all the staff were friendly and helpful - we felt welcome and comfortable right away!!
The food was good but we felt very rushed we sat beside the kitchen so we had a lot of people coming and going
Marco our server was a delight!!
The food and ambiance was great, but service was very slow. We ended up placing our order with one of the managers who came by to check on us, and when it came time to pay, I ended up tearing off my own receipt and leaving with my group. The waiter never came back after giving us the machine for credit card payment.
The Service even at the entrance is amazing and friendly. Great food and experience. Very good value option opting for the Ruth’s classic for $60, got a starter, steak and side plus dessert. Will be eating here more often.
Most foods were too salty.
Steak was over cooked by hot plate.
I ordered medium rare.
It turned to well done at bottom side of steak 4-5 minutes after served.
So steak was too tough.
Lydia is an amazing person and was a terrific server.
Our server was top notch, when the kitchen botched up our sides, he replaced them immediately at no charge. He was attentive but not fawning or pretentious. A professional.
The steaks were superb! The best way to end the day at the Toronto Air Show!
Masi served us and he was terrific....the family absolutely lover the dinner and overall experience
Threat food and service. Our primary server was Lydia but her support team were all also excellent! Well done team. You made our final day in Canada truly memorable!