Ruth's Chris Steak House - Niagara Falls

4.1
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639 reviews
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CAN$51 and over
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Steakhouse
Our story began in 1965 when Ruth Fertel purchased "Chris Steak House" in New Orleans. Proudly adding her name to the original, Ruth"s Chris Steak House has since become renowned for providing and incredible Steak House experience.

Our Prime USDA steaks are cooked to perfection in an 1800° broiler and served sizzling on a plate heated to 500° to lock in the delicious flavour. Our steaks may have made us famous but our southern roots and warm hospitality are equally memorable.

With over 135 locations worldwide, our family of Steak Houses continues to offer extraordinary steaks, sides and desserts; prepared just as Ruth would have herself, with high quality, fresh ingredients, generous portions and that special homemade touch.

So as our story continues to unfold, we invite you to be part of it and share in an unforgettable meal at Ruth's Chris Steak House in Niagara Falls Ontario.
What 639 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.5
Food
4.0
Service
4.1
Ambience
3.4
Value
Noise · Quiet
67% of people would recommend it to a friend
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RC
New England
2 reviews
Dined 4 days ago
Overall 5Food 5Service 5Ambience 5

One of the best Ruth’s Chris restaurants I’ve dined at. Food, staff, ambiance all superb.

DH
Dallas
8 reviews
Dined on September 14, 2019
Overall 5Food 5Service 5Ambience 5

Great dining experience. Wet private and great food.

OT
Toronto
1 review
Dined on September 5, 2019
Overall 5Food 5Service 5Ambience 5

Tom was amazing. We had to rush our dinner to attend the magic show and he was great at expediting our meal, had excellent recommendations and was very attentive. We had a great time and would enjoy returning to have a proper dinner without rushing.

OT
1 review
Dined on September 3, 2019
Overall 2Food 4Service 2Ambience 3

On vacation in Niagra Falls week of 9/2 - 9/6/19. Service was horrible. Slow and not very attentive. Very disappointing as Ruth Chris is our go to steak house.

OT
1 review
Dined on September 2, 2019
Overall 3Food 5Service 2Ambience 3

Food - Food was outstanding! In our group, we ordered a ribeye, filet and sea bass. All the food was outstanding.

Service - Our waiter was annoying. He would not stop talking and shared story after story. We were all annoyed. His helper was very polite and attentive.

Value - while the food was outstanding, the price of the meal was high and more than I expected to pay. I would consider going back for the meal, but the drink prices are outrageous. $35+ for 1 martini is ridiculous.

Considering all of the above factors, I will choose not to go back. I can find much better value without sacrificing the quality of the food other places.

RU
Toronto
2 reviews
Dined on September 1, 2019
Overall 2Food 4Service 3Ambience 3

Ran out of certain food items. Took too long to make food. Nothing like it’s Toronto counterpart

M
Atlanta
4 reviews
Dined on September 1, 2019
Overall 5Food 5Service 5Ambience 5

Anniversary

Mike B was great

SS
New York Area
1 review
Dined on August 31, 2019
Overall 5Food 5Service 5Ambience 5

Amazing meal with attentive service. Loved the private booths

OT
1 review
Dined on August 24, 2019
Overall 5Food 5Service 5Ambience 5

It was our Wedding Anniversary and our Maître d’
Mike B. Was amazing!

OT
1 review
Dined on August 21, 2019
Overall 1Food 5Service 1Ambience 1

Great food. Waiter yelled at my wife telling her to not interrupt him while he is speaking (note: she was saying she wanted her steak medium well and not the medium rare he was insisting on). Later in the meal the water was telling the table behind us about am operation someone had and where the incision was (the kids lost their appetite hearing this )

The assistant to the water Nick, was amazing

TA
San Francisco
10 reviews
Dined on August 21, 2019
Overall 5Food 5Service 5Ambience 5

Ours sever Lauren C was extremely friendly, professional & pretty.

PW
Detroit
1 review
Dined on August 16, 2019
Overall 5Food 5Service 5Ambience 5

Delicious food & wonderful customer service. We truly enjoyed our experience.

BJ
1 review
Dined on August 13, 2019
Overall 3Food 5Service 1Ambience 1

We felt like when they saw our discount, we were treated as less important. The service was not great and they neglected us. Because of my wife's back condition and could not sit in a booth, they put us out in the bar area. There were tables further in but I guess they had those for more important guests? The steak itself was cooked to perfection and was amazing!!

AS
Toronto
2 reviews
Dined on August 11, 2019
Overall 3Food 3Service 4Ambience 3

Birthday. Food was okay for the price! The Keg is better!!

DW
Toronto
5 reviews
Dined on August 11, 2019
Overall 3Food 3Service 2Ambience 2

Started with a Caesar salad which was bland - seems like there wasn’t much garlic or anchovies paste in the dressing. My steak was under cooked and then over cooked when it came back.
Service started off good then was terrible. We didn’t see our waitress once after our meal came - we had to flag them down

AJ
1 review
Dined on August 7, 2019
Overall 1Food 4Service 1Ambience 4

Waitress was very rude and short. Food was good but the service ruined the experience for $200 Canadian dollar dinner

PD
New England
10 reviews
Dined on August 6, 2019
Overall 2Food 2Service 2Ambience 2

I’ve been to a lot of Ruth’s Chris restaurants around the country and consider them a premier steak house, but this location was a definite disappointment. First the waiter was visibly dirty. Nice...but overall sloppy appearance. Next the ambiance was best described as “strange”. I ordered a bone-in NY Strip which was cooked ok (barely medium rare...more towards medium) and tough as shoe leather. Without a doubt the toughest steak I’ve ever had at a Ruth’s. It was too late to reorder plus I had no confidence the next steak would be any better. I would suggest avoiding this location.

BM
Toronto
1 review
Dined on August 3, 2019
Overall 3Food 5Service 1Ambience 3

The food is expensive, plan on $150/person. For that amount of money I do expect at least a minimum of service. My wife and I were seated and gave our drink orders. The beverages were brought and we drank them. We waited, and waited and waited. Finally I flagged down someone and asked for refills. And we waited and waited and waited and then we stopped a manager told him that despite our best efforts we couldn’t get a drink refill to save our lives. He refilled our drinks personally and took the drinks, a coffee and soft drink off the bill. That was nice but considering at that point our appetizers had come and our mains and no one would fill our drinks and at least 30 minutes had passed it really left a sour taste in our mouth, no pun intended. The food was great but you pay a pretty penny for that AND service and the service simply didn’t materialize. Our experience in the Washington DC Ruth’s was far closer to what you would expect from a restaurant charging what they do.

b
Los Angeles
18 reviews
Dined on July 22, 2019
Overall 2Food 3Service 1Ambience 2

Jamás regresaría

Report
OT
Los Angeles
1 review
Dined on July 21, 2019
Overall 3Food 3Service 4Ambience 4

We have at at many RC’s and this one was great - EXCEPT for the porterhouse for 2. The filet side was great, but the strip side was poor. I have had better steaks at Cracker Barrel than that strip. Not worth even 20% what we paid.

OT
1 review
Dined on July 20, 2019
Overall 3Food 5Service 4Ambience 4

The steaks prices are to high. Twice as much as we paid in other Ruth’s Chris locations.

OT
Columbus
1 review
Dined on July 19, 2019
Overall 5Food 5Service 5Ambience 5

This was our first visit and everything was great! The staff members were pleasant, the environment was fabulous! We will define be back!

H
Pittsburgh
3 reviews
Dined on July 7, 2019
Overall 3Food 5Service 3Ambience 3

As far as Ruth's Chris is concerned, this one is a dud. The quality of the food was as expected, which is to say excellent. However, just about everything else was average at best. There were only about eight tables being served, yet we were all bunched together which offered little in the way of the dining experience you expect from Ruth's. Our server, while nice enough, was inattentive and mostly absent. It took fifteen minutes to be asked if we would like a drink (including water) and another fifteen minutes to get those drinks and finally order. Our water glasses were completely empty numerous times during our meal. Again, the kitchen did a fantastic job, but the rest of the experience was average at best.

OT
Las Vegas
2 reviews
Dined on July 6, 2019
Overall 5Food 5Service 5Ambience 5

CHEF ANDY TOOK GOOD CARE OF US ON OUR ANNIVERSARY!!
Staff were very professional and I would recommend this place

OT
1 review
Dined on June 29, 2019
Overall 5Food 5Service 5Ambience 5

We were on vacation and it was an early birthday gift for our oldest daughter. We loved it!!

L
1 review
Dined on June 26, 2019
Overall 3Food 4Service 1Ambience 4

Service is terrible. Steak is not as good as other Ruth’s Chris in other cities.

L
New York Area
4 reviews
Dined on June 20, 2019
Overall 5Food 5Service 5Ambience 5

Great service, fantastic food all served in a intimate setting. High end cost wise but worth the expense.

BM
1 review
Dined on June 16, 2019
Overall 5Food 4Service 5Ambience 1

We went to celebrate father's day. The service was exceptional, we were greeted immediately, seated quickly into a very private, spacious booth which made for a relaxing ambiance.
Our servers were prompt, knowledgeable and friendly. There was a minor mix up with my daughter's request for a baked potatoes instead of mashed which was the originsl accompaniment, but it was spotted by the server when she placed it down and she rectified the problem. The mini fillets were mouth watering.

MF
Toronto
5 reviews
Dined on June 14, 2019
Overall 4Food 4Service 5Ambience 4

Prices different than Toronto location.

LL
Philadelphia
13 reviews
Dined on June 7, 2019
Overall 5Food 5Service 5Ambience 5

Excellent steaks. Great service. Yeah it’s $$$ but you’re in for a treat.

OT
Toronto
1 review
Dined on June 1, 2019
Overall 4Food 3Service 5Ambience 4

Anniversary

P
Toronto
9 reviews
Dined on May 31, 2019
Overall 2Food 5Service 4Ambience 4

The steak and food at Ruth’s Chris is very good. BUT!! this specific location is a massive RIP OFF as far as prices go. Sure no RC’s prices are cheap, that’s a given. But this location charges on average $30 more per item than any of the others. This because it’s a “tourist” area. So that means a ribeye that costs $79 at other RC’s costs $108 at this location. Which means a already pricey steak costs you $29 EXTRA here because it’s a “special” location. I don’t mind paying extra for good quality food, but I do mind getting screwed over. And good luck with the wine list. Apparently this is also very “special” as your cheapest 6Oz glass of red wine (a California blend) starts at $19 a glass!! Dinner for two here with two steaks, two sides, one glass of wine and one pop cost me $336. Do yourself a favour and go eat at Mortons just up the road at the Marriott. Same quality of food at much fairer prices.

e
Toronto
12 reviews
Dined on May 31, 2019
Overall 2Food 2Service 1Ambience 1

The food was really disappointing, I was expecting an awesome steak and got just average. No better than outback or canyon Creek. Service was sub par, the place is dated.

OT
Atlantic City
1 review
Dined on May 20, 2019
Overall 3Food 5Service 2Ambience 4

Delicious Porterhouse

OT
London
2 reviews
Dined on May 19, 2019
Overall 5Food 5Service 4Ambience 4

Perfect dining experience

g
Toronto
4 reviews
Dined on May 17, 2019
Overall 2Food 4Service 1Ambience 3

Service was poor. Food was good, but don’t think it was worth the money spent.

OT
Kansas City
2 reviews
Dined on May 15, 2019
Overall 2Food 3Service 4Ambience 3

I have been to Many Ruth’s Chris Steak Houses across the US but this place in Niagara Falls Ontario is horribly overpriced. For 2 people to eat with 1 glass of Wine the cost was $410 CAD. Completely not worth the cost. Better of going to The Keg as the Embassy or the Casino across the street.

B
Manitoba
22 reviews
Dined on May 12, 2019
Overall 3Food 3Service 3Ambience 5

Extremely overpriced for the presentation and quality of the dishes. The food was good but at these prices I expect exceptional at all levels.

SA
1 review
Dined on May 11, 2019
Overall 4Food 4Service 5Ambience 5

The food was fresh and seasoned very well. With having a gluten and dairy allergies I wish they would have adjusted a little better to offer more options.

CN
Toronto
7 reviews
Dined on May 2, 2019
Overall 3Food 3Service 4Ambience 4

Have been to other locations over the years which have always been good, this one was a little below what we are use to. Also, the prices are way higher than the other locations as well. 108 for the ribeye and 56 for chicken. I understand the location warrants a premium price but that was a little much. Wouldn’t return to this location again.

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