Ruth's Chris Steak House - Niagara Falls

4.2
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654 reviews
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CAN$51 and over
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Steakhouse
Our story began in 1965 when Ruth Fertel purchased "Chris Steak House" in New Orleans. Proudly adding her name to the original, Ruth"s Chris Steak House has since become renowned for providing and incredible Steak House experience.

Our Prime USDA steaks are cooked to perfection in an 1800° broiler and served sizzling on a plate heated to 500° to lock in the delicious flavour. Our steaks may have made us famous but our southern roots and warm hospitality are equally memorable.

With over 135 locations worldwide, our family of Steak Houses continues to offer extraordinary steaks, sides and desserts; prepared just as Ruth would have herself, with high quality, fresh ingredients, generous portions and that special homemade touch.

So as our story continues to unfold, we invite you to be part of it and share in an unforgettable meal at Ruth's Chris Steak House in Niagara Falls Ontario.
What 654 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.4
Food
4.2
Service
4.3
Ambience
3.4
Value
Noise · Quiet
82% of people would recommend it to a friend
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OT
1 review
Dined 6 days ago
Overall4Food4Service4Ambience4

All good. Great food.

SP
Toronto
2 reviews
Dined on November 16, 2019
Overall5Food5Service5Ambience5

The food was fantastic and the service was really impressive. This location is massive!!

GT
Philadelphia
2 reviews
Dined on November 15, 2019
Overall5Food4Service5Ambience5

We celebrated our anniversary last night. We loved the private booths. The service was exceptional- attentive to all our needs. Melana our server was great. The GM Zoli checked on us often. The food was great - we had crab cakes and rib-eye - perfect! They treated us to a complimentary lava cake for dessert. Just a great upscale experience from start to finish.

N
New York Area
3 reviews
Dined on November 10, 2019
Overall4Food5Service5Ambience5

We have enjoyed Ruth’s Chris Steakhouse before, but wanted our friends to experience it. This is an expensive dining experience but the food is of the highest quality and consistent from one restaurant to another. Our friends were impressed with the meal and how it cones to the table sizzling hot. The only negative was the potatoes were not hot and our waiter was great but no one came to refill water.

AB
1 review
Dined on November 9, 2019
Overall3Food2Service5Ambience4

The service we had here was great, our server was excellent and really down to earth and helpful. It was really a pleasure to have her take care of us. The restaurant overall is very nice and has lots of private booths if you are looking for a quiet table to celebrate a special occassion or have a business dinner.

The food was good but not $300 worth of "good". My steak was overcooked, my husband's steak was undercooked but we didn't want to bother sending them back and waiting for new ones.
The restaurant is really nice but for 2 beers, 1 cocktail, 2 average rib eyes and some potatoes and brussel sprouts - we found the meal did not justify the $314 price tag (before tip) I completely realize there is a higher menu price compared to other Ruth's Chris locations because it is "Niagara Falls" but the prices are way off from the value/quality of the food.

If it was more reasonably priced we would go back, but unlikely we will return.

AM
Minneapolis
1 review
Dined on November 1, 2019
Overall5Food5Service3Ambience4

We decided to eat here after an entire day of traveling. We came to the area for our anniversary weekend. The food was amazing! We shared a filet and the veal chop, lobster Mac n cheese. The asparagus was stringy, but I can look past that for the rest of the meal. Key Lime pie was a nice bonus.

o
Oklahoma City
3 reviews
Dined on October 28, 2019
Overall5Food5Service5Ambience5

Ruth’s Chris service and food vary greatly between locations. This location turned out to be one of the best.

p
Cleveland
8 reviews
Dined on October 27, 2019
Overall5Food5Service5Ambience5

Extremely excellent service. My wife’s Cowboy Ribeye was tough and and shift manager corrected it immediately. A wonderful anniversary experience.

OT
New York Area
1 review
Dined on October 26, 2019
Overall3Food5Service3Ambience3

Service was extremely slow. It was over 2 1/2 hours for dinner. For a party of 2? I feel that is very poor.

KU
Toronto
3 reviews
Dined on October 25, 2019
Overall1Food2Service4Ambience1

If you enjoy eating in a hallway with guests entering the hotel it’s perfect

KC
1 review
Dined on October 5, 2019
Overall2Food1Service3Ambience3

Very over priced. I was looking forward to going to this restaurant all week as it is touted as one of the best steak houses. WHAT A DISAPPOINTMENT! $124 for a Ribeye the filet was very dry. It was overall a terrible meal for the price. Walk over the road to Ponte Vecchio or 21 Restaurant no comparison excellent food. Pass on this restaurant!!

RB
Las Vegas
1 review
Dined on September 27, 2019
Overall5Food5Service5Ambience5

30th wedding anniversary

DT
Detroit
6 reviews
Dined on September 26, 2019
Overall5Food5Service5Ambience5

Steak was absolutely delicious. Service was great.

RC
New England
3 reviews
Dined on September 18, 2019
Overall5Food5Service5Ambience5

One of the best Ruth’s Chris restaurants I’ve dined at. Food, staff, ambiance all superb.

DH
Dallas
8 reviews
Dined on September 14, 2019
Overall5Food5Service5Ambience5

Great dining experience. Wet private and great food.

OT
Toronto
1 review
Dined on September 5, 2019
Overall5Food5Service5Ambience5

Tom was amazing. We had to rush our dinner to attend the magic show and he was great at expediting our meal, had excellent recommendations and was very attentive. We had a great time and would enjoy returning to have a proper dinner without rushing.

OT
1 review
Dined on September 3, 2019
Overall2Food4Service2Ambience3

On vacation in Niagra Falls week of 9/2 - 9/6/19. Service was horrible. Slow and not very attentive. Very disappointing as Ruth Chris is our go to steak house.

OT
1 review
Dined on September 2, 2019
Overall3Food5Service2Ambience3

Food - Food was outstanding! In our group, we ordered a ribeye, filet and sea bass. All the food was outstanding.

Service - Our waiter was annoying. He would not stop talking and shared story after story. We were all annoyed. His helper was very polite and attentive.

Value - while the food was outstanding, the price of the meal was high and more than I expected to pay. I would consider going back for the meal, but the drink prices are outrageous. $35+ for 1 martini is ridiculous.

Considering all of the above factors, I will choose not to go back. I can find much better value without sacrificing the quality of the food other places.

RU
Toronto
2 reviews
Dined on September 1, 2019
Overall2Food4Service3Ambience3

Ran out of certain food items. Took too long to make food. Nothing like it’s Toronto counterpart

M
Atlanta
6 reviews
Dined on September 1, 2019
Overall5Food5Service5Ambience5

Anniversary

Mike B was great

SS
New York Area
1 review
Dined on August 31, 2019
Overall5Food5Service5Ambience5

Amazing meal with attentive service. Loved the private booths

OT
1 review
Dined on August 24, 2019
Overall5Food5Service5Ambience5

It was our Wedding Anniversary and our Maître d’
Mike B. Was amazing!

OT
1 review
Dined on August 21, 2019
Overall1Food5Service1Ambience1

Great food. Waiter yelled at my wife telling her to not interrupt him while he is speaking (note: she was saying she wanted her steak medium well and not the medium rare he was insisting on). Later in the meal the water was telling the table behind us about am operation someone had and where the incision was (the kids lost their appetite hearing this )

The assistant to the water Nick, was amazing

TA
San Francisco
14 reviews
Dined on August 21, 2019
Overall5Food5Service5Ambience5

Ours sever Lauren C was extremely friendly, professional & pretty.

PW
Detroit
1 review
Dined on August 16, 2019
Overall5Food5Service5Ambience5

Delicious food & wonderful customer service. We truly enjoyed our experience.

BJ
1 review
Dined on August 13, 2019
Overall3Food5Service1Ambience1

We felt like when they saw our discount, we were treated as less important. The service was not great and they neglected us. Because of my wife's back condition and could not sit in a booth, they put us out in the bar area. There were tables further in but I guess they had those for more important guests? The steak itself was cooked to perfection and was amazing!!

AS
Toronto
2 reviews
Dined on August 11, 2019
Overall3Food3Service4Ambience3

Birthday. Food was okay for the price! The Keg is better!!

DW
Toronto
5 reviews
Dined on August 11, 2019
Overall3Food3Service2Ambience2

Started with a Caesar salad which was bland - seems like there wasn’t much garlic or anchovies paste in the dressing. My steak was under cooked and then over cooked when it came back.
Service started off good then was terrible. We didn’t see our waitress once after our meal came - we had to flag them down

AJ
1 review
Dined on August 7, 2019
Overall1Food4Service1Ambience4

Waitress was very rude and short. Food was good but the service ruined the experience for $200 Canadian dollar dinner

PD
New England
11 reviews
Dined on August 6, 2019
Overall2Food2Service2Ambience2

I’ve been to a lot of Ruth’s Chris restaurants around the country and consider them a premier steak house, but this location was a definite disappointment. First the waiter was visibly dirty. Nice...but overall sloppy appearance. Next the ambiance was best described as “strange”. I ordered a bone-in NY Strip which was cooked ok (barely medium rare...more towards medium) and tough as shoe leather. Without a doubt the toughest steak I’ve ever had at a Ruth’s. It was too late to reorder plus I had no confidence the next steak would be any better. I would suggest avoiding this location.

BM
Toronto
1 review
Dined on August 3, 2019
Overall3Food5Service1Ambience3

The food is expensive, plan on $150/person. For that amount of money I do expect at least a minimum of service. My wife and I were seated and gave our drink orders. The beverages were brought and we drank them. We waited, and waited and waited. Finally I flagged down someone and asked for refills. And we waited and waited and waited and then we stopped a manager told him that despite our best efforts we couldn’t get a drink refill to save our lives. He refilled our drinks personally and took the drinks, a coffee and soft drink off the bill. That was nice but considering at that point our appetizers had come and our mains and no one would fill our drinks and at least 30 minutes had passed it really left a sour taste in our mouth, no pun intended. The food was great but you pay a pretty penny for that AND service and the service simply didn’t materialize. Our experience in the Washington DC Ruth’s was far closer to what you would expect from a restaurant charging what they do.

b
Los Angeles
19 reviews
Dined on July 22, 2019
Overall2Food3Service1Ambience2

Jamás regresaría

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OT
Los Angeles
1 review
Dined on July 21, 2019
Overall3Food3Service4Ambience4

We have at at many RC’s and this one was great - EXCEPT for the porterhouse for 2. The filet side was great, but the strip side was poor. I have had better steaks at Cracker Barrel than that strip. Not worth even 20% what we paid.

OT
1 review
Dined on July 20, 2019
Overall3Food5Service4Ambience4

The steaks prices are to high. Twice as much as we paid in other Ruth’s Chris locations.

OT
Columbus
1 review
Dined on July 19, 2019
Overall5Food5Service5Ambience5

This was our first visit and everything was great! The staff members were pleasant, the environment was fabulous! We will define be back!

H
Pittsburgh
3 reviews
Dined on July 7, 2019
Overall3Food5Service3Ambience3

As far as Ruth's Chris is concerned, this one is a dud. The quality of the food was as expected, which is to say excellent. However, just about everything else was average at best. There were only about eight tables being served, yet we were all bunched together which offered little in the way of the dining experience you expect from Ruth's. Our server, while nice enough, was inattentive and mostly absent. It took fifteen minutes to be asked if we would like a drink (including water) and another fifteen minutes to get those drinks and finally order. Our water glasses were completely empty numerous times during our meal. Again, the kitchen did a fantastic job, but the rest of the experience was average at best.

OT
Las Vegas
2 reviews
Dined on July 6, 2019
Overall5Food5Service5Ambience5

CHEF ANDY TOOK GOOD CARE OF US ON OUR ANNIVERSARY!!
Staff were very professional and I would recommend this place

OT
1 review
Dined on June 29, 2019
Overall5Food5Service5Ambience5

We were on vacation and it was an early birthday gift for our oldest daughter. We loved it!!

L
1 review
Dined on June 26, 2019
Overall3Food4Service1Ambience4

Service is terrible. Steak is not as good as other Ruth’s Chris in other cities.

L
New York Area
6 reviews
Dined on June 20, 2019
Overall5Food5Service5Ambience5

Great service, fantastic food all served in a intimate setting. High end cost wise but worth the expense.