Ruth's Chris Steak House - Toronto
First time, was really disappointed with food quality. Ordered medium rare porterhouse. It came very rare. I understand the bone makes it difficult but it could have been done better. The rest of the food was just ok, nothing special. For a $900 dinner between 3 people it just wasn’t worth it from any angle.
The food and service were phenomenal
We've been coming to Ruth's Chris for years and this visit was probably the best we've experienced yet. Food and service was fantastic. You can't beat the Cowboy cut of steak for flavour and tenderness. Expensive but no where else comes close to the quality!!
I absolutely love this place: It is my 5th visit. We had 22oz bone in ribeye and it is perfect. Our server Selena was very attentive, loved her.
Ruth's Chris always does it best. We have eaten in their restaurants from New York to Hong Kong and many other locations. We have never been disappointed. Some might say it is expensive but you get what you pay for from the service to the excellent steaks. We have tried many other steak houses over the years but none have come up the standards of Ruth's Chris
Ate here for a birthday. Food tasted great and service was amazing. Expensive restaurant. Business casual attire required. However, quite dark with soft music.
Another great experience at a new location. I will definitely visit again.
We expected more.
Let's start with the good. The steaks were tender, no doubt an ode to the prime cuts they use. And the chocolate lava cake was quite delicious.
Unfortunately, that's where it ends. The steaks were bland. There was a good sear, yes, but it was bland, as if they were only seasoned with salt and pepper. No rosemary, no thyme, no onions... not even garlic.
My steak in particular was also undercooked. I ordered med rare filet, the edge was cooked, but the center was rare -- I'm talking bright red.
And they get super excited about the sizzling butter, but to be honest, it doesn't add that much flavor by itself. See previous comment about garlic and herbs. And the butter was so hot that the waiter told me to hold my napkin up to keep the splatter from getting on my shirt. Really? And I could smell that the butter was burnt. Not just mine, but everyone else in the restaurant. I could see and smell smoke clouding the restaurant from the moment I first was escorted in.
And then my wife's dessert. She has a dairy and chocolate allergy, so she was excited to learn they had a raspberry sorbet. Because of this, she ordered the 3 course special, which comes with a dessert. Only after the first two courses, did the server inform us that the raspberry sorbet had melted in the freezer! So what did they bring her instead? Berries. Not berries with powdered sugar, not berries with soy whipped cream, not berries with that delicious raspberry sauce used on the lava cakes. No. Just. Berries. The same kind we get at the supermarket.
We expected more.
Very Good. Loved it
Fantastic food and attentive service! Britta was very engaging, warm and friendly, and made our dining experience even more enjoyable.
Our server was great! Food was good. Will come again.
I have been to Ruth Chris numerous times and this is the first time I have encountered a problem. We received our appetizers and drinks in a timely fashion but the main courses were severely delayed. What I didn't like was the LAME explanation that our order just so happened to be put in at a time when many orders were submitted. People came in 15 minutes to 30 minutes or so after us and received their meals and were done eating before we received our main courses. I hate being lied to as I am not a patsy and they should have just told us the truth that they completely screwed up. The manager offered to comp desserts and coffee. I felt he should have comped at least a main course or more! The food is delicious and these higher end prices they should act like a high end restaurant and not cheap out.
Best steak house in Toronto. The steak came exactly the way it was ordered, the service was super friendly and fast. The wine list is pretty long and has some affordable wines.
When we arrived we were greeted by a very lovely young lady who was very gracious and inviting. Glenn was outstanding, very knowledgeable, and he ensured our food was as expected and we had everything we wanted. Glenn's young assistant also added to our satisfaction with his attention and care. It was an excellent Ruth,s Chris experience.
This place was very good and professional we didn’t wait long for the food our waitress was very insightful and gave us a lot of options with our steak I’ll definitely be back again
Food is always excellent - the best Crab Cakes I have had in any city I've been to in Ontario. We always order the Tomahawk to share (4 adults) with side dishes, and end up fully satisfied. The service is par excellence - staff are all courteous and knowledgeable. The Toronto and Niagara Falls locations are our favorites for special occasions, and the quality of the food and service are very consistent. I just love this place!
Excellent location and amazing food
Our server Michael was exceptional. My last experience at Ruth Chris by the airport was sub-par. This experience was rememberable due to service and great food. I will only go back to this location and I will ask for Michael each time.
Had Glen as our server for our anniversary dinner. He did a fantastic job, couldn’t be more happier with our service. The blueberry mojito had a bit too much mint for my liking. My lamb chops were a little under but still very delicious. My wife’s steak was “melt in your mouth” she said. Seafood tower was ok. Dessert was delicious. The dinning room was a bit dark but very pleasant. I would definitely visit again and recommend this establishment to friends and family.
Staff were most attentive, food was great. Had a most enjoyable time.
As always, the meat is cooked to your request. The cheesy potatoes and brussel sprouts were a couple of great sides to have with the steak . For dessert we (2 of us) had shared a very chocolatey smooth moose type slice of cake. Overall, the food was excellent, but I dont understand why the restaurant is so dimly lit. Oh, and the service was excellent - thank you Malcolm for doing such a great job!
A no risk option for a special occasion. Service can be counted on to be attentive without being overbearing. The food can be counted on to be delicious. I wish the prices were a little less so we could go more often.
Kim at the Hilton location was absolutely outstanding. As a returning customer I had a wonderful experience!
Ruth’s Chris never fails to impress. The food and service were excellent. This was our first visit to the Toronto restaurant, my only observation (I can’t call it a criticism), is the bar area is rather small.
Will definitely call in again.
Staff was cordial pleasant and efficient
Food was great
Wouldn't hesitate to give you a sterling recommendation
Thanks for a great dining experience
I was just here less than a week ago taking my mom out for Mother’s Day dinner. The service was good, not the best I’ve ever had at this restaurant. The food is consistently delicious.
This experience for my husband’s birthday dinner was far worse. There was a point where the server walked past our table so many times as though we didn’t exist, I lost count. It was far too loud to say anything to get his attention and he wasn’t even looking our way. I wanted to order another cocktail and my husband another glass of wine. We waited so long for him to return to the table we decided we wanted to leave and continue drinking elsewhere. I asked for the bill and was happy to go.
Thank goodness they always go above and beyond with the food. I’ve never been disappointed with anything I’ve eaten at Ruth’s Chris. However, with over $700 spent on food and tips I would hope for better service.
Still a must try. Most service experiences here are good ones. We can’t go without having the Shrimp Voodoo and Ribeye (Cowboy ribeye for the husband). Juicy, tender flavourful. Every time!
Classic North-American steak house with excellent meat, perfect service and a typical ambience. you pay for what you get, and what you get is outstanding. A must for Europeans and other non- North Americans!
The steaks were good but our appetizers and sides were below average...
Everything was ok except we specifically requested a quiet booth in our open table reservation but they sat us at the noisiest spot in the aisle where everyone is constantly walking by, but it was a booth. I should have spoke up but I didn’t want to make a fuss when dining with my guest.
Excellent steak perfectly cooked. That’s all it needs to be
Great service by all the staff members! Wonderful food. The steak is great but the surprise of the night where the crab cakes just absolutely delicious!!!!
Reservations were for 7:30, got seated at 7:55. Was our anniversary so didn’t expect to wait that long. Besides that, food was OK.
Excellent food...excellent service.....but very pricey....but is worth it ....I love coming here ...
wish I could afford to more often....you should be part of Winterlicious or Summerlicious.
Disappointed with the food and the robotic server. The Square One location used to be much better.
Excellent food - weak service. Our server felt like he really did not want to be there. Just going through the motions. But the food quality more than made up for it! Amazing steak.
Great location - amazing service - delicious food.
Great experience as always. Never disappointed.
First time at Ruth’s Chris Steak House and it definitely won’t be my last. My mom and I enjoyed our meal and the experience. The crab cakes were amazing. The key lime pie was some of the best I’ve ever had.
Bartender/waitress was semi engaged and not very hospitable