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Sai Woo

4.4
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417 reviews
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CAN$30 and under
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Contemporary Asian
In the heart of Chinatown an historic storefront conceals the secrets of Sai Woo. We serve Asian Inspired Fusion Cuisine created with Chef Issac Ko's fresh local ingredients and surprising, light hearted twists. Diners Choice award on Opentable with 4.4 stars and a 96% recommendation. Certificate of Excellence on Tripadvisor for third year running. Awarded runner up for Best Interior Design by Vancouver Magazine. Rated #9 out of 3000 Vancouver restaurants by Tripadvisor. Sai Woo is the only restaurant in Vancouver that has been a restaurant for almost 100 years since the original Sai Woo opened in 1925

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Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Clean menu provided to every guest
  • Sanitiser or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waitstaff wear masks
What 417 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
Food
4.4
Service
4.5
Ambience
4.2
Value
Noise · Moderate
87% of people would recommend it to a friend
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OT
OpenTable Diner
Vancouver
1 review
Dined on March 13, 2020
Overall5Food5Service5Ambience5

Really great experience!

AH
AlviH
1 review
Dined on March 13, 2020
Overall5Food5Service5Ambience4

Food was good for the value in portions were excellent! Service was always on time and explained well. The cook recommended their hot sauce which I probably won’t order again. Aside from that the food was excellent

GD
GigiD
1 review
Dined on March 12, 2020
Overall4Food4Service3Ambience4

Delicious! Drinks were tasty, food was delicious and atmosphere was terrific.

FF
FriendlyFoodie
Phoenix
1 review
Dined on March 6, 2020
Overall4Food5Service5Ambience5

Fabulous place for an easy date night. Highly recommend! Could also be good for a small group, they had amazing cocktails AND mocktails. We took home leftovers. :-)

DR
DavidR
1 review
Dined on March 5, 2020
Overall3Food5Service1Ambience3

Having been to Sai Woo at least a half dozen times, I love the craft cocktails, ambience and share plates. But I have had two very negative experiences with a staff member who reacted very poorly to my telling her that I have a cilantro allergy. Yes, I know lots of Asian food (Thai, Indian etc.) as well as Mexican food can be laced with cilantro. And yes, I still chose to go there because I like their food. But both times, several weeks apart, when I mentioned this (politely I might add), she was very rude about it (not my opinion, my wife's view the first time, and my daughter's the second time). Instead of politely advising that a lot of the dishes had cilantro but that she would speak to the kitchen (which is the proper response and the one I have experienced at every other restaurant I have mentioned this at), she was quite rude about it. Let's be clear, servers are in the service business! That is not service. My wife and I are foodies - we travel the world for food and have eaten everywhere from street stalls in the third world to muliple michelin starred restauarants include three three star restaurants (Mexico, Italy and USA). And several two starred restaurants and lots one one starred ones. This is the only place I have had such as negative response. Vancouver is a competitive food scene and restaurants should be working to entice people like us to come out and support their businesses. This kind of service does not hurt me, it only hurts the restaurant. Come on guys, get your act together.

KG
KarenG
1 review
Dined on March 1, 2020
Overall3Food3Service3Ambience4

Wonderful Ambience and style.
Inappropriate music that was too loud.
Service good, food good but small plates, dessert so so and not worth the money.

OT
OpenTable Diner
1 review
Dined on February 29, 2020
Overall5Food5Service5Ambience5

I had great time for dinner with my friends . The food, drink and service were all great. I also liked atmosphere inside of restaurant. I wanna go again.

S
Steven
London
1 review
Dined on February 28, 2020
Overall5Food5Service5Ambience5

Wonderful food, quick service, we really loved it!!

CF
CarolF
Vancouver
2 reviews
Dined on February 26, 2020
Overall5Food5Service5Ambience5

Came to SaiWoo for an anniversary dinner. Amazing food!! Shaking beef was tender and juicy, cauliflower and tofu was so flavorful. Cocktails were awesome as well. The interior is perfectly decorated and gives off a romantic, intimate vibe. Good music, great service, just awesome all around. Definitely coming back!!

OT
OpenTable Diner
Vancouver
2 reviews
Dined on February 26, 2020
Overall5Food5Service5Ambience5

Really great food and service! Try the Brussels sprouts if you can!

D
Dazz
Vancouver
3 reviews
Dined on February 22, 2020
Overall5Food5Service5Ambience5

Great food, cool environment. Will definitely be back.

SC
SnezanaC
Melbourne / VIC
1 review
Dined on February 21, 2020
Overall5Food5Service5Ambience5

Great find, great food and service. The garlic chicken was amazing

CG
CarolGirl
Portland
2 reviews
Dined on February 16, 2020
Overall4Food4Service4Ambience4

Love the food and atmosphere at Sai Woo. Can't wait to come back.

B
Brittany
1 review
Dined on February 15, 2020
Overall2Food3Service2Ambience5

Came here to celebrate my birthday, my friend recommended this place to me I had never been before. Horrible service! Our server took a long time to come over and greet us, she even had helped the table next to us who were seated 5 min after us. I’m a server so this was very disappointing for such a popular place. Food was great although our green beans came out after we finished everything else at the table. Server still never checked up on us only the tables beside us. Wanted to order more drinks and stay longer but we felt very un welcomed. Manager came over to apologize but she didn’t seem to concerned either, all she did was take care of one round of drinks. We then paid our bill and went to keefer bar down the street which was MUCH better.

RS
RyanS
1 review
Dined on February 14, 2020
Overall5Food5Service5Ambience5

Awesome food. Better than expected. Good vibe. Highly reccomend.

OT
OpenTable Diner
Vancouver
2 reviews
Dined on February 14, 2020
Overall5Food5Service5Ambience5

We went for a family dinner, some coming from out of town, and some meeting each other for the first time. Was magical, our server was exceptional, knowledgeable in the menu, personable and had the grooviest glasses. Our family was blown away.

RP
RyanP
1 review
Dined on February 13, 2020
Overall4Food4Service5Ambience4

Good service and unique asian fusion. Tried the garlic chicken, brussell sprouts, manatou bun, and spring rolls. Enjoyed every morsel.

AH
AnnH
Vancouver
1 review
Dined on February 6, 2020
Overall4Food5Service5Ambience5

Great Asian fusion dining. Particularly liked the share plates (gyoza, steam buns, popcorn chicken). Lots to choose from for mains, we ordered 3 dishes for the 3 of us (Duck Lo Mein, paella, sticky ribs) and it was plenty. All we’re terrific! Desserts were outstanding. Wines were very pricey. Well worth a visit in Chinatown!

d
diner
Cleveland
8 reviews
Dined on February 2, 2020
Overall4Food4Service4Ambience4

We were in town for just the night and liked the description and menu we read online. We loved the ambiance of the place, but were mildly disappointed that it was dine out week and the menu was set to a small number of choices and those being Asian inspired. The food, however, was great as as the service. We would love to try it again next time we’re in town

JL
JessicaL
1 review
Dined on February 1, 2020
Overall1Food1Service4Ambience5

We booked a birthday dinner for 14 girls and were never told that it was 'Dine Out'. We were very excited to finally try Sai Woo and the food that has been so highly recommended and unfortunately, were not able to do so. Service, decor, ambience, etc. were all amazing, however.

OT
OpenTable Diner
Vancouver
2 reviews
Dined on February 1, 2020
Overall4Food3Service5Ambience5

I love Sai Woo, but was disappointed during Dine Out. The portions were small and the menu not nearly as interesting as the main menu. I had thought we would be able to order from the main menu as well, that it would ONLY be the dine out menue.

RS
vipRaquelS
Vancouver
2 reviews
Dined on February 1, 2020
Overall4Food3Service5Ambience3

Great service but food portions and value did not meet our expectations. We went to get food again after as we were not satisfied.

K
Kata
Vancouver
1 review
Dined on January 31, 2020
Overall2Food1Service2Ambience2

The food was not interesting. Portions are beyond small, and the presentation attempts to be avant garde but fails. When served a steamed plate of clams you will NOT get a finger bowl to clean up. The salted cream puff is a great idea, yet it is gluey and cloying so misses the mark. It was raining the night I went and staff allowed everyone to throw their wet umbrellas right in front of the door on the floor, about 15 umbrellas were heaped up and impossible to get out without stepping on them or slipping. The washrooms were beyond filthy with paper and mess all over everyone of them! Not going there again.

OT
vipOpenTable Diner
Vancouver
10 reviews
Dined on January 31, 2020
Overall1Food1Service3Ambience3

Very disappointed and not sure what happen to this restaurant. They may say it’s due to dine out, then I say don’t participate if you can’t produce better quality food. Think airplane food served on pretty plates...that was our experience.

R
Rachel
1 review
Dined on January 30, 2020
Overall3Food4Service4Ambience5

The restaurant was nice, but the portions were shockingly small. We were 4 women and had to stop at a convenience store on the way home to pick up chips because the dine out menu food was minuscule. All three courses could have fit on one tiny plate. Really poor value.

JD
JenniferD
1 review
Dined on January 29, 2020
Overall3Food2Service3Ambience4

Good food but portions for dine out were soooo small. Very hungry after dinner still..

KN
KathyN
1 review
Dined on January 29, 2020
Overall4Food3Service5Ambience4

Went here for dine out Vancouver and our experience was great. Enjoyed the food and service! Will come back again to try more things on the menu. Would recommend this spot for a date night or happy hour with friends.

g
vipgcheung3
Vancouver
9 reviews
Dined on January 28, 2020
Overall2Food3Service1Ambience3

Dine Out 2020: Upon arriving, we were seated right away at the tables across from the bar. It took 15 mins for someone to acknowledge our presence, even though there were staff at the bar cleaning glassware - no one even came to say 'hi' or offered water until then. I started with scallop ceviche, there was no freshness to the scallop and the dish was overpowered by the pickled vegetable. For entree, I had the tagliatelle that was made with kobocha squash cream, smoked garlic, and parmesan cheese. It's a decent dish with a good amount of creaminess and richness to it. Lastly, the cream puff with salted egg yolk was underwhelming from its presentation to the taste of it - it just didn't cut it. The bottom of the puff was almost soggy, as if the creme was sitting in the puff for some time. We also got the mango semifredo, and it was extremely difficult to scoop with a spoon since it was frozen to its core. Both my partner and I tried to scooping through the semifredo but it just flew off - we had to ask for a fork and a knife. We asked the server if it was suppose to be this hard and was told that 'it's suppose to be like ice-cream', but I beg to differ. When we were ready for the bill, we encountered the same issue where we were not able to allocate someone for a good 10 min but instead staff was prioritizing cleaning glassware.

OT
OpenTable Diner
1 review
Dined on January 26, 2020
Overall5Food4Service5Ambience5

A very modern setting, beautiful decor. I loved the special button lighting fixture to go with the tailor motif. The food was good and the service excellent. Will go back to try the regular menu instead of the Dine Out special one.

RS
RobertS
Vancouver
3 reviews
Dined on January 25, 2020
Overall3Food3Service5Ambience4

Portions were small
By the end of the meal we were still hungry
The service was great . But the overall quality of the meal was lacking.
I would say the evening was fine. Not great. Just fine.
We will not be returning

G
Goyummy
Vancouver
12 reviews
Dined on January 25, 2020
Overall4Food5Service5Ambience4

Everything was good, but found it a little noisy because of the big party beside us. They were a little loud but bearable :)

GR
GaryR
1 review
Dined on January 21, 2020
Overall5Food4Service5Ambience5

A charming, innovative star in Vancouver and especially in Chinatown. A must for fun dining!

E
vipEyp708
Vancouver
67 reviews
Dined on January 19, 2020
Overall4Food4Service4Ambience4

We visited during Dine Out week and all the dishes that we tried from the Dine Out menu were cooked perfectly. All the dishes were well balanced and flavourful. The service was quick, the server friendly and engaging. Overall, we would return to try out their regular menu.

A
Allan
Vancouver
1 review
Dined on January 17, 2020
Overall3Food2Service3Ambience5

Tried sai woo for the first time during Dine Out and was unfortunately disappointed. The venue is very enjoyable. The service was adequate, but could be more attentive. The dishes we had were at best alright, but sadly some of the dishes were very unappealing.

OT
vipOpenTable Diner
Vancouver
2 reviews
Dined on January 11, 2020
Overall5Food5Service5Ambience5

Fabulous evening!

OT
OpenTable Diner
Berkshire
4 reviews
Dined on January 11, 2020
Overall2Food1Service2Ambience2

Not great sadly. I had made a reservation for dinner and upon arrival I was told I would only have the table for 2 hours and then I must vacate. Not a great first impression.

The food was very overpriced for what it was. The tables were too close together and the ambiance was not nice.

I won’t be back.

AK
AaronK
1 review
Dined on January 11, 2020
Overall5Food5Service5Ambience5

This place is a gem...doesnt look like much from the outside, but inside is a warm, intimate setting that is not often found in a Chinese place. The food is off the charts!

CB
ConnerB
Vancouver
1 review
Dined on January 5, 2020
Overall4Food4Service4Ambience4

We had dinner here on a Sunday night and thought it was great. Very quiet but the food was good. Would be more fun on a busy night will a full restaurant though.

m
mudhut
Vancouver
1 review
Dined on January 4, 2020
Overall5Food5Service5Ambience5

Had 7 different dishes. Each one was absolutely delicious. Our server was very friendly and knowledgable about the menu, making excellent recommendations. Happy hour drink prices were a nice bonus. Will definitely be coming back to try all new dishes!

MK
vipMiljaK
Berlin
3 reviews
Dined on January 3, 2020
Overall5Food5Service5Ambience5

Great food, nice ambiance! We were there with our family (kids 12 & 16) and everyone enjoyed the food.

FAQs

Sai Woo does offer delivery in partnership with Uber Eats.

Sai Woo is rated 4.4 stars by 417 OpenTable diners.

Sai Woo does offer gift cards which you can purchase here https://giftup.app/place-order/b088ab10-eaaf-421e-9bdc-94146708d033.

You can book this restaurant by choosing the date, time and party size.

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