We were a party of 8. The service was terribly slow. We had to flag down our waitress to order more drinks only to wait at 8 to 10 minutes for them to arrive. Our entres arrived and our appetizer plates were still waiting to be cleared away. The quality of food and service did not match the price. It will be a long time before we venture back. And the worst thing is that we recommended the venture.
Delicious food, lovely staff! The greeter at the door (fella that shows you to your seat) could have been a bit more friendly. Was quite serious and unfriendly. Otherwise the rest of our time was perfect!
Best service in a long time! Max and the crew are incredible and the food is fantastic!
We were very excited to celebrate our anniversary here and have a few courses, but unfortanely service was very poor from the beginning. Our server was friendly, however we waited 35 minutes for our first drinks, and they still forgot one of the two drinks until we mentioned something. We then ordered appetizers after waiting quite a while for bread. At that point we decided to forgo our entrees and head to another restaurant. The server did bring out an anniversary dessert which was much appreciated and the atmosphere was lovely. That said, not a great first experience at Sole.
Nice location in an appealing renovated warehouse. Although wait staff was attentive, missed providing tableware for shared apps & did not mention daily special was priced 50% higher than highest priced items - something of an unexpected ‘surprise’ when bill arrived. Not a busy evening, so no real excuse for these service mistakes.
Will go again. Interesting menu and great selection of wine and beer!
We attended this restaurant in search of an above ordinary wine list as my companion is a wine enthusiast. We received the menu and wine list, ordered the wine to go with the dish we selected, received the wine, then were told about the specials. It would be helpful to know all about the food available before ordering wine.
The server was excellent! We sat on the patio and the weather was perfect. There was a bit of construction noise but not too bad. It was such a wonderful afternoon with my mom and a friend.
Food was good but service seemed slow. It was noisy the night were there.
The meal I had was great. It was a mushroom crepe with goat cheese and a red creamy sauce. My only comment is there could be more vegetarian options on the menu. The choices were limited. Our server was attentive and friendly.
Bread was fresh and hummus spread was good. Wife had sweet potato pasta & liked it. I had duck confit which was somewhat overdone. Mashed potatoes & veggies were good though.
Had an amazing dinner with my family, the service was great and the food was amazing. Definitely going to be returning.
I've given Sole 5 stars before on numerous occasions.
Was actually quite surprised with our meals. Had the special (a pasta) - just seemed kind of runny and generic. Not up to their usual standard of excellence.
Service/wine was great as always.
Met with 4 friends, food was good, could have been a little warmer, however tasted great, just love the ambiance and great service
Excellent cuisine and service. Staff are very welcoming . Good menu selections,
The sever was not clear with her communication on the meal choices. The Manager did adjust our bill accordingly to make up for the “confusion”
Sole never disappoints with their excellent service and great cuisine. I had made our reservation - then called to arrange a birthday dessert for my good friend, Betty. Great food and service on a beautiful patio.
Always good food and great service. I have been here often and always had enjoyed a fabulous experience
Great food, exceptional service! We will definitely be back.
This was the best dining dxperience we had including in Niagara and Stratford earlier in the week.
The menu was interesting, the food delicious. Guests with me were from NYC and they agreed that the food and presentation was very good.
Friendly staff, great food, great atmosphere. Good value for money. Great for a date or adults only celebration. Not suitable for children.
Have not experienced Sole for quite some time and was extremely disappointed with their service level during this visit. Wonderful spot for outdoor dining, good menu and excellent food, but on this visit no one with whom we came in contact was focused on their customer. The hostess was dull and without emotion. Our waitress was noticeably inattentive. After bringing our cocktails and taking our order, we barely saw her again. As a result, we could not order a second beverage, but were able to get a bottle of wine when she showed up part way through our meal. After finishing, we waited what seemed like forever to get a chance to ask for our check, after which we waited another 10 minutes for it to be delivered. Hoping that this experience was a one off situation as we really like this restaurant and hope for a better experience next time.
Definitely worth the visit. Love the patio.
Great summer menu - beautifully presented - and wonderful flavour. Our server was attentive - and gave us a few good suggestions. Never a disappointing choice for dinner, lunch, brunch or afternoon snack.
It was a busy night and the server tried her best to make our dinner enjoyable
The duck meat was over cooked and too dry
Lamb was delicious as well as fish and appetizers
Music was fantastic
Pretty loud and tables too close to each other
We have been out on the patio before and liked it a lot
A solid go-to in Waterloo for a good meal and excellent service in a well appointed setting.
The summer menu is spectacular! Get in before it is gone.
My husband and I were celebrating our wedding anniversary. Thank you for the creme brulee...best I have ever had! Disappointed with the bread and hummus. Presentation was poor and bread didn't seem cooked. We ended up sending it back. My husband had the schnitzel...piece was thin with a thicker breading coat. I can't recall the actual name of my entree...it was chicken with pasta. I enjoyed it. Actually had a conversation about the coffee/mushroom soup with the water who offered us a taste. Interesting! Enjoyed the background music. Thank you.
Great food great patio
Never disappointed!! Staff is absolutely amazing and friendly. Food is outstanding as always.
The food is good but they try to be too showy with it. They put form over function.
This is a wonderful restaurant for a great meal!! The patio is so fantastic in the summer and I am glad we were able to enjoy it on such a lovely day.
We had a very nice time. The food was great.
Normally I have very good experience and write up on visit to Sole.
Service was very slow to point of feeling forgotten.
Noted that this was special occasion on reservation but no acknowledgment made by anyone.
Lackluster service could have been because of holiday Monday and short staff.
Food was good as usual.
Located in a beautifull renovated distillary, this restaurant provided a quiet and private dining experience. The roast beef special was one of the best we've had... thick, cooked medium rare exactly how we like it. I had a nice arctic char dish to the sounds of classic jazz. A fun time out.
The food was good, at an ok rate for what you get. Only recommendation would be to provide a steak knife that can actually cut through the served steak, not the "butter" knife provided. The ambiance was great and our waiter was great!
Creative menu, great service and ambiance. Great local gem.
Always a great meal and excellent service. This is my favourite restaurant!
We frequent Sole and it is always fresh and innovative. Service is always good and full of suggestions.
Decor is a bit dated. If you are looking for a seniors’ crowd, on a Friday night, this would be the place.
Salmon special was overpriced at $42, with risotto that was bland and mushy.
Not the place it once was.