The British Hotel

4.1
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147 reviews
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CAN$30 and under
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Burgers

Top tags:

Casual
Fun
With gourmet burgers and artisanal pizzas, the Public House gives family favourites a refined modern edge, while conjuring the warmth and beauty of the British’s 19th-century beginnings. Its menu includes classic pub foods alongside its thin-crust pizzas and signature burgers, as well as vegetarian choices and meals made without gluten.



With 18 beer on tap and 60 varieties of whisky on the shelf, the Pub is a grown-up retreat from the modern world. Offering a menu of classic pub food alongside an extensive drink menu, it’s the perfect place for an after-work pint or an evening catching up with old friends.
What 147 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
3.8
Food
4.1
Service
4.5
Ambience
4.0
Value
Noise · Moderate
80% of people would recommend it to a friend
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CT
1 review
Dined on March 3, 2020
Overall4Food3Service4Ambience5

Maybe but not for the burger. The meat was overcooked and very dry. So we were a little disapointed because its a expensive for a overcooked burger.
Otherwise, the place was very good and beautiful!

CD
Ottawa
1 review
Dined on February 20, 2020
Overall4Food4Service5Ambience4

We always enjoy our events at the British! We have had numerous Birthday and other personal celebrations there and will continue to go back.

R
1 review
Dined on February 15, 2020
Overall3Food3Service2Ambience4

We really enjoyed the band that was playing that night, the ambiance and the little Main Street it’s situated on, but found the food to be overpriced for what it was (nothing special) and the service to be quite slow and disorganized.

MA
Ottawa
1 review
Dined on February 14, 2020
Overall4Food4Service2Ambience5

The food was good, the ambience is great, however the service is not the greatest. They have alot of staff, however it seems like only a few are actually doing work. Our server was clearly annoyed with her night and she just didnt give us that personal touch. No conversation, just get the job done. I dont blame her, it seemed like she was the only one working and everyone else was just there... Normally your server will have a small conversation with you, this was not the case at The British, it was wam bam thank you mam.

GA
1 review
Dined on February 14, 2020
Overall3Food3Service4Ambience4

First of all, upon arrival, we were impressed by the tables ,each having a rose and a candle. We were served promptly and a warm smile. We ordered some wine and an order of the calamari...they were awesome!! My wife ordered a steak, rare...but wouldn't you know it, it was well done. I went ahead and began my fish and chips. It wasn't too long a wait before the rare steak appeared. We shared a slice of key lime pie, very tarty but yummy. We will go back.

BP
1 review
Dined on December 21, 2019
Overall4Food4Service5Ambience4

I love the ambiance at The British ... the food was excellent and the service was outstanding. There was only one drawback to our family Christmas outing and that was the band sound check. We wish that had happened earlier in the afternoon and prior to our dinner. Next time, I will make sure to check whether our reservation time conflicts with the band sound check. Besides that, I was very satisfied with my choice to take my entire family out for dinner at The British to celebrate the holiday season :-)

HF
1 review
Dined on December 18, 2019
Overall4Food4Service5Ambience5

We brought some friends who we knew are interested in the history of the Ottawa area. 'They were most impressed in not just the history of this hotel but in the quality of the restoration. Well done and we will return.

KB
1 review
Dined on December 7, 2019
Overall3Food1Service4Ambience4

I had the veggie burger which is made in the kitchen with quinoa and black beans. There were absolutely no spices used in the burger - not even salt. I make a variety of veggie burgers at home using recipes from the internet. There’s no excuse for flavourless food. More people are interested in meatless options these days.

G
1 review
Dined on December 1, 2019
Overall5Food5Service5Ambience5

My first experience at The British! I was totally impressed with the whole evening, great ambiance, great food, and the service was amazing! Probably one of the best servers I have ever had!

J
1 review
Dined on November 3, 2019
Overall4Food3Service4Ambience4

the fish and chips is very good. However, I will prefer it comes with coleslaw or messed green bean.

l
1 review
Dined on November 1, 2019
Overall2Food4Service2Ambience2

The food was very good, we had The Turkey Club and Beet salad! Drinks were quickly served as was the main meal but then it was,unfortunetly, slow. We did not mind being close to the kitchen ,but many of the servers were right behind us talking and laughing very loudly, it was diffcult to have a conversation. We will be going back because we did enjoy the food and location.

M
1 review
Dined on September 28, 2019
Overall4Food4Service5Ambience4

Excellent and friendly service. We ordered calamari to start but I found them very rubbery, the waiter took them back and we ordered something else. The rest was good. The band was great. Very pleasant evening. Staff seem to go out of their way to please their clients. Keep up the good work

JD
1 review
Dined on September 20, 2019
Overall4Food5Service4Ambience4

Good food! Service was a little slow but it was busy! Overall very good and will be going again! Cheers

M
1 review
Dined on September 12, 2019
Overall5Food3Service5Ambience5

Belle endroit , bonne ambiance . Beaucoup de bruit , difficile à communiquer . Je trouve que le côté bar est mieux que le côté resto !

J’ai pris la brochette de poulet , c’était bon mais pour 18$ j’aurais du facilement avoir le double dans mon assiette !! J’avais encore faim , là portion était mini.

Les autres ont pris les burgers et pizza. Ils ont adorer et les portions étaient bonne!

La terrasse est super aussi.

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M
1 review
Dined on August 9, 2019
Overall5Food5Service5Ambience5

Really nice place, brings back lots of old memories from years back, great food

1
1 review
Dined on July 27, 2019
Overall4Food4Service4Ambience5

Great place to have a bite to eat and a few cold drinks. Patio was very busy on Saturday so getting drinks refilled was sometimes a bit long. All in all the food is a lot better then when it first opened. Good job to all staff and keep it up !!!

S
1 review
Dined on July 23, 2019
Overall4Food4Service5Ambience4

Upstairs ambiance, service and food were great, however there were missing a few Beverages that are on the menu and the women's washroom freaked from out of order toilets.

KA
1 review
Dined on July 12, 2019
Overall5Food5Service4Ambience5

Great food and service. Love the renovations. .......

BK
1 review
Dined on July 10, 2019
Overall5Food5Service5Ambience5

Great service and delicious food. I'll definitely come back.

YP
Ottawa
1 review
Dined on July 7, 2019
Overall4Food4Service4Ambience4

Great place

EB
1 review
Dined on June 28, 2019
Overall1Food1Service1Ambience1

Frankly very disappointing
They tease you with pictures about tables around the bar (that is nice) but there is no reservation for the most beautiful and enjoyable part of that place. So, despite my reservation, we ended up being parked in the larger overcrowd room behind main building that is obviously for mega parties. No comment about the noise: Impossible to speak without screaming.
Worst, about food: it was very, really bad, very limited choices, no more pizza ...
They served us a very questionable burger and dry fish...
I was planning for a nice sweet evening with my spouse...A total disaster for both of us
Certainly an address and experience to forgot for ever

f
Ottawa
3 reviews
Dined on June 22, 2019
Overall3Food2Service4Ambience4

I would recommend the British to a friend for the ambience and service but not for the food. We were a group of eight and not one of was impressed with our choice. The chicken wings were very fatty and too greasy. The pizza crust was burnt. The fish & chips were fair. The caesar salad tasted like it had been sitting and getting soggy while the cook finished making the rest of the food.
Out of 8 of us, 6 of us received our meals and the other two had to sit and wait for their food. This took approximately 5mins. I worked in the hotel restaurant industry for many years and we only took the food out to the table guests if all of the food was ready to go out. People shouldn't sit there and wait for their food to come while the rest of the party already has their food. This makes everyone feel uncomfortable. People who have food feel bad eating while others haven't received their food.
The waitress was great and tried to apologize for the hiccup.

C
Montreal
2 reviews
Dined on May 10, 2019
Overall3Food3Service5Ambience4

Un des seuls plats santé chaud au menu (brochette de poulet) n’était pas disponible. Je souhaitais accompagner mon repas d’un café décaféiné...il n’y en avait plus...

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CD
Ottawa
1 review
Dined on April 27, 2019
Overall4Food4Service5Ambience3

As usual we enjoyed ourselves but the noise was way too much. Next time we will ask for the bar up front.

VG
1 review
Dined on April 20, 2019
Overall4Food4Service4Ambience4

L'ambiance était agréable et pas trop bruyante. Le service était très bon ainsi que la nourriture. La facture raisonnable.

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M
Ottawa
2 reviews
Dined on March 24, 2019
Overall2Food2Service3Ambience1

Il n'y avait personne dans le restaurant quand nous sommes arrivés, à 11 h 30. Ambiance zéro. Service trop attentif. Trop de verres d'eau. Cuisine : friture, panure, pizzas et hamburgers. Portion trop grosses et trop grasses. Édifice centenaire très beau et très bien restauré. Quartier superbe. Donc, menu et cuisine vraiment pas à la hauteur.

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RS
1 review
Dined on February 16, 2019
Overall3Food4Service3Ambience2

I have written on Sunday due to a bad experience. Was told by the Chief of Operations that my email would be forwarded to the hotel et restaurant management. I have yet to hear from them. I was offered a complimentary meal for myself and a guest, but obvisously having had no come back from the rest of the management concerned, chances of me coming back are quite slim.

AB
1 review
Dined on February 15, 2019
Overall5Food5Service5Ambience5

The food was good and the service was awesome. The beers were reasonable priced too.

MB
1 review
Dined on February 14, 2019
Overall5Food5Service5Ambience5

Pleasant evening, good food, very good service. Pleasant ambiance. Glad they had chicken to offer instead of fish, which we dont eat. The appetizers and drink tester where very good.

P
1 review
Dined on February 2, 2019
Overall5Food4Service4Ambience5

we had a good time for my daughter birthday the open table facing the band ....outstanding we will keep going like we have since the reopening ...one thing missing are those little fresh made chips in that small bucket those were great when you stop in for a quick beer.......cheers

LU
1 review
Dined on January 26, 2019
Overall1Food1Service1Ambience3

Not impress by service, waiter did not come and check on us, We had to go looking for salt and pepper for our fries. Not planning to return.

O
Ottawa
1 review
Dined on January 12, 2019
Overall5Food4Service4Ambience5

Great place to dance to a live band. The Latin bands are our favorites.

RL
Ottawa
1 review
Dined on January 12, 2019
Overall5Food5Service5Ambience5

We regularly go here. This place rocks, and having brought friends, they seem to agree.

RG
Ottawa
1 review
Dined on December 18, 2018
Overall4Food4Service3Ambience4

Overall was happy with my evening and meal. My concern is with the staff. Our server was very good but at times he was very overwhelmed. There didn't seem to have sufficient staff on and at times the service was downright slow or forgetful. There didn't seem to be any supervisors around to help out. Also even though the restaurant is pub style, Staff should have a more appropriate dress code. I don't believe that jeans are an appropriate item to wear as a server. Also your hostess spent her time playing on the computer accompanied by a non staff member the whole time we were there.
I've been here a couple of times now, I enjoy the location and the friendliness of the staff, and the food is reasonably priced and very good. I believe a more professional appearance of the serving staff would definitely add a more professional appearance for all.

LL
Ottawa
1 review
Dined on December 13, 2018
Overall2Food1Service2Ambience4

Food was not that great! I find this place is hit and miss with their food.

CD
1 review
Dined on November 18, 2018
Overall2Food2Service2Ambience2

Very disappointed we used to love this restaurant! Also bad advertising we were told free for kids on Sunday and at time of pay they told us only until 4

OT
Montreal
2 reviews
Dined on November 10, 2018
Overall5Food4Service4Ambience3

Bon repas, service rapide et bons conseils

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M
1 review
Dined on November 9, 2018
Overall3Food3Service4Ambience4

we were disappointed....its our first time since the old days of the British We waited until your calendar had a live band that we would enjoy....we found Jean Arcand and we decided we would eat supper at the time....but at the last minute we were told that he was sick and no replacement....it ended up a fast night where we thought we would be enjoying a supper followed by a band...suggestion: when someone books on line, you should let them know if there is a change of venue before we get there...thank you....we will perhaps try it once more to give it a chance

RG
Ottawa
2 reviews
Dined on October 25, 2018
Overall4Food5Service5Ambience4

Beautiful renovated space. Beer, wine and spirits and good food. Highly recommended.

AZ
1 review
Dined on September 22, 2018
Overall4Food3Service4Ambience4

Although it is a pub, it has been renovated into a upscale pub. That being said I felt the main meal menu choices we lacking. The choices that were available were good and no complaints from our group of eight. Just the lack of choices. ( The fries could have been cooked a bit longer)