The Charcoal Room - Santa Fe Station Hotel & Casino

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1. JC

   JasonC

   Las Vegas

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food5service5ambience5

   Another fantastic experience with Kevin, this time I took my wife out and we had a splendid evening.

   Report
2. PJ

   PonyJoan

   Las Vegas

   35 reviews

   5.0

   35 reviews

   Dined 3 days ago

   overall5food5service5ambience5

   There were 5 people in our party. Service was top notch. Food was delicious. Used our points for 1/2 off. Great experience.

   Report
3. JA

   JAMESD

   Las Vegas

   11 reviews

   5.0

   11 reviews

   Dined 3 days ago

   overall5food5service5ambience5

   We have never been disappointed going to the Charcoal room for dinner. The food and service are spectacular.

   Report
4. CB

   CynthiaB

   Cincinnati

   4 reviews

   5.0

   4 reviews

   Dined on January 21, 2023

   overall5food5service5ambience5

   My aunts 86th birthday’ The service was excellent and the servers are so friendly! We enjoyed the wedge salad, filet mignonand my aunt got a crème brûlée for a birthday celebration !

   Report
5. J

   John

   1 review

   5.0

   1 review

   Dined on January 20, 2023

   overall5food5service5ambience5

   Great experience for our party of four. We had all eaten here previously and this experience was the best. Our server Justin was great. Attentive, quick, humorous, and overall great personality and asset to Charcoal Room. Food was good as expected but I must comment on the Old Fashioned cocktail. I’ve had each of the three signature types they offer in the past and two of us had several of the Whistlepig ones during this visit. They were spot on, amazing!

   Report
6. LH

   LeoH

   Central Coast

   1 review

   3.0

   1 review

   Dined on January 20, 2023

   overall3food2service5ambience3

   The service was great and the wine/cocktails, salads and side dishes were also good. The biggest issue was the steak. I ordered my bone-in ribeye medium rare in it came closer to raw. Shame on me for not sending it back, but that changes the whole dynamic of the table when you ask everyone to start without you and allow the side dishes to get cold while you wait for your meal. If there's one thing a steakhouse should excel at.......it's the steak. Big fail here!

   Report
7. JC

   JasonC

   Las Vegas

   2 reviews

   5.0

   2 reviews

   Dined on January 14, 2023

   overall5food5service5ambience5

   We love going to our local casino and having a great steak in a great atmosphere. Kevin our server is always on top of our dietary needs and every steak is perfectly prepared, thick and juicy, makes for great steak and eggs the next day.

   Report
8. RG

   RalphG

   1 review

   5.0

   1 review

   Dined on January 12, 2023

   overall5food5service5ambience5

   Our table was ready when we arrived. Attention from the wait staff was immediate and constant. The food arrived in a timely fashion. Food was fresh and cooked to our specifications. The atmosphere was comfortable, noise level was such that we were able to converse in a normal tone. We loved our experience.

   Report
9. s

   stevenb

   Las Vegas

   1 review

   5.0

   1 review

   Dined on January 12, 2023

   overall5food5service5ambience5

   Our meal was outstanding. From the bacon wrapped shrimp appetizer to the sea bass and bone in rib-eye entrees.

   Report
10. OT

    OpenTable Diner

    Las Vegas

    1 review

    5.0

    1 review

    Dined on January 9, 2023

    overall5food5service5ambience5

    One of my all time favorite steakhouses! Last night Anthony served us, excellent service, very attentive to our needs—overall made the experience memorable!

    Report
11. JA

    JAR1VEGAS

    Las Vegas

    1 review

    5.0

    1 review

    Dined on January 9, 2023

    overall5food5service5ambience4

    We had the filet mignon. It was one of the best steaks I’ve had In a long time. Flavorful, cooked to perfection! It literally melted in our mouths. We went to the golden steer recently and we’re greatly disappointed. I would definitely recommend the Charcoal room to my family and friends. Great dining experience!

    Report
12. LM

    LarryM

    1 review

    5.0

    1 review

    Dined on January 9, 2023

    overall5food5service5ambience5

    Perfect in every way. I get the Filet mignon and back it up with their garlic cilantro sauce and the pretzel bread is DAH BOMB!!

    Report
13. LC

    LisaC

    New York Area

    1 review

    5.0

    1 review

    Dined on January 9, 2023

    overall5food5service5ambience5

    We were very pleased with all of our meals and side dishes. Our waitstaff was very friendly and attentive. The atmosphere was great, a little big on the noisy side but that’s to be expected in a crowded restaurant inside a casino…but it still was not awful. We had a 2 month old baby with us and she slept through the whole dinner! Overall our experience was wonderful, and we look forward to our next visit!

    Report
14. P

    Phineas

    Orange County

    1 review

    4.0

    1 review

    Dined on January 7, 2023

    overall4food5service3ambience3

    The food is always excellent at the Charcoal room.

    Report
15. T

    Tamra

    Orange County

    7 reviews

    vip
    5.0

    7 reviews

    Dined on January 6, 2023

    overall5food5service5ambience5

    Friendly service, great food, service and atmosphere

    Report
16. M

    Melly

    San Francisco

    3 reviews

    5.0

    3 reviews

    Dined on January 6, 2023

    overall5food5service5ambience5

    We've been there several times and it doesn't disappoint. Great food always.

    Report
17. AB

    AliciaB

    Las Vegas

    1 review

    3.0

    1 review

    Dined on January 4, 2023

    overall3food3service2ambience3

    Oysters were not shucked properly and had shells in them. Very small fir the money. It was a birthday celebration and they brought out a tiny desert for birthday girl and never offered the rest of us any desert. Would probably not go back. Very overpriced for what we got👎 3 Chefs in our party including the birthday girl.

    Report
18. N

    Nufoodie

    Las Vegas

    2 reviews

    4.0

    2 reviews

    Dined on January 2, 2023

    overall4food4service4ambience5

    We love the Charcoal Room. It is our go to to celebrate Special Occasions. However this time was not as outstanding. For the price, the Filet was grainy and the lobster chewy and not sweet.

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19. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 1, 2023

    overall5food5service5ambience3

    New years dinner

    Report
20. OT

    OpenTable Diner

    Las Vegas

    8 reviews

    vip
    3.0

    8 reviews

    Dined on January 1, 2023

    overall3food3service3ambience1

    Busy new years evening. Scallops order had bad mushrooms and wasn't edible. General manager was too busy catering to table that had apparent VIPs, I guess us common folk that eat here a dozen times are year are not important enough to check on after we send back a meal. Only one bathroom for this packed restaurant and the toilet wouldn't flush, had to report the issue since it's not on anyone's task that there. Chef came out to talk to VIP across from us and didn't even bother to ask us about our unsatisfactory meal.

    Report
21. JH

    JohnH

    1 review

    3.0

    1 review

    Dined on January 1, 2023

    overall3food4service4ambience3

    Being New Year’s Eve is not fair to judge . The place was quite loud and the service was slow but the food made up for the most of it.

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22. JS

    JimmyS

    Las Vegas

    1 review

    4.0

    1 review

    Dined on January 1, 2023

    overall4food3service5ambience4

    was very disappointed in calamari for a high-end steakhouse. Cocktail was not much better then drinks in casino.

    Report
23. OT

    OpenTable Diner

    Las Vegas

    2 reviews

    5.0

    2 reviews

    Dined on January 1, 2023

    overall5food5service5ambience5

    Very good meal for New Year’s celebration

    Report
24. LA

    LeighAnn

    Las Vegas

    5 reviews

    5.0

    5 reviews

    Dined on January 1, 2023

    overall5food5service5ambience5

    We love the charcoal room, the food is amazing and service is always outstanding.

    Report
25. PM

    PaulM

    1 review

    1.0

    1 review

    Dined on January 1, 2023

    overall1food1service2ambience1

    Arrived at reserved time was seated and waited 15 minutes for waiter Put in order Got soup and salad promptly But waited and waited for our main course .people that came in after us received there food while we still waited .so we decided to leave without having dinner Doubt if we will go back

    Report
26. JL

    JillL

    Las Vegas

    16 reviews

    vip
    5.0

    16 reviews

    Dined on January 1, 2023

    overall5food5service5ambience5

    Diane and Patrick(?) Were a great team and provided excellent service. Food was good as well.

    Report
27. OT

    OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on December 31, 2022

    overall5food5service5ambience5

    Great service and amazing food. We had the filet with bernaise sauce which was incredible.

    Report
28. AS

    AlisonS

    Las Vegas

    18 reviews

    vip
    5.0

    18 reviews

    Dined on December 31, 2022

    overall5food5service5ambience5

    This place is one of our favorites! We like to dine, lots of space between our courses, and our server, Anthony, knows exactly how we like it. Food is always delicious and the price is very reasonable.

    Report
29. LH

    LesH

    1 review

    4.0

    1 review

    Dined on December 29, 2022

    overall4food4service3ambience3

    Took too long for server to acknowledge us, part of order was wrong, seating was too close to tables on both sides of us, noise level was too high, couldn’t hear our own conversation. Drunk lady was sitting at the bar behind us and kept Throwing paper bags on the floor….Probably would not return.

    Report
30. JA

    JimA

    1 review

    4.0

    1 review

    Dined on December 29, 2022

    overall4food4service4ambience5

    Overall it was good. They messed up the order but it still tasted great.

    Report
31. BS

    BrandieS

    1 review

    5.0

    1 review

    Dined on December 26, 2022

    overall5food5service5ambience5

    The Charcoal Room is one of my favorite steak houses to dine at. The service is impeccable and the steaks are so delicious. I always get the bone-in Ribeye, chopped salad and french fries. SO DELICIOUS!!

    Report
32. OT

    OpenTable Diner

    South Dakota

    1 review

    vip
    4.0

    1 review

    Dined on December 26, 2022

    overall4food4service4ambience4

    Christmas dinner

    Report
33. l

    ldgirl

    Las Vegas

    11 reviews

    vip
    5.0

    11 reviews

    Dined on December 26, 2022

    overall5food5service5ambience5

    The food was delicious as usual and was very busy for Christmas dinner. Kevin our server was awesome as was the runner. Very attentive service!

    Report
34. L

    Lynne

    Las Vegas

    50 reviews

    5.0

    50 reviews

    Dined on December 26, 2022

    overall5food5service4ambience4

    We expected the restaurant to be more busy on Christmas day. Although it was full the servers were not overwhelmed and paid lots of attention to the customers. The Red Oak salad was delicious and the spice rubbed filet was excellent, although a bit too salty for my taste. The carrot cake bread pudding was very good but the portion was so large that even when splitting we took half of it home.

    Report
35. AK

    AlanK

    Las Vegas

    1 review

    5.0

    1 review

    Dined on December 26, 2022

    overall5food5service5ambience5

    Party of 12. Best service from Diana and Carlos. Food was fabulous.

    Report
36. BL

    BruceL

    Las Vegas

    139 reviews

    vip
    5.0

    139 reviews

    Dined on December 26, 2022

    overall5food5service5ambience5

    Christmas dinner at 6pm, polite greeting and seated immediately. Prompt greeting by waiter, drink orders and bread served promptly. Restaurant was crowded, by staff seemed calm, professional and polite. The dinner pace was perfect and the carrot cake for desert was sinfully delicious.

    Report
37. S

    Sarah

    Las Vegas

    2 reviews

    vip
    5.0

    2 reviews

    Dined on December 26, 2022

    overall5food5service5ambience5

    We came here for Christmas dinner for the second year. Miguel was our server. He was excellent. Always on top of everything. Very kind and friendly. He kept things away from our baby which if you don’t know, is a big deal and shows how thoughtful the server is. Food was excellent. For being Christmas, everything was done fairly quickly.

    Report
38. OT

    OpenTable Diner

    Orange County

    2 reviews

    5.0

    2 reviews

    Dined on December 26, 2022

    overall5food5service5ambience5

    Christmas dinner was excellent

    Report
39. SR

    SandyR

    Denver

    1 review

    2.0

    1 review

    Dined on December 26, 2022

    overall2food2service1ambience3

    Booked a reservation for Christmas dinner for a party of 5. Unfortunately we had a less than positive experience. Our seafood platters (we ordered two) were foul. The crab meat smelled like bad feet and the lobster had a weird perfume after taste. We ended up returning both and were still charged for the single bowl of soup we asked or in replacement. I don’t mind paying for something we are but it just feel like good faith when clearly there was something wrong with the meal for two members of our party. We were never asked if we wanted refills of our drinks. I think it’s because our waitress was more concerned about her larger table with 12. On the good side, the appetizers, steak and lamb we ordered were ok, no real complains there. Overall, very disappointing.

    Report
40. BK

    BruceK

    1 review

    4.0

    1 review

    Dined on December 26, 2022

    overall4food3service5ambience5

    Steak had a lot of gristle in it. The seafood was excellent along with the appetizers. Service spot on.

    Report