The Drawing Room - The Prince of Wales Hotel

4.6
703 reviews
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CAN$31 to CAN$50
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English
Top tags:
  • Afternoon Tea
  • Special Occasion
  • Quiet Conversation
Traditional Afternoon Tea + Candlelight Tea
Time travel never seemed so luxurious. Visit Niagara-on-the-Lake to rediscover the attention-to-detail that defined a more elegant era. Celebrate special occasions with a selection of Artisan cheeses and sparkling wines. Toast to the picture perfect girls’ day with finger sandwiches, delicate desserts and morning mimosas.

Delight in quality time with friends and family in an atmosphere of high taste in every sense of the word. From the adornment of rose chandeliers to floral table clothes and teapots, Prince of Wales brings your whimsical garden party indoors. Our Victorian Tea Room and English delicacies are fit to be enjoyed by guests who appreciate regal treatment with an imaginative twist.
What 703 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.3
Food
4.6
Service
4.7
Ambience
4.3
Value
Noise · Quiet
95% of people would recommend it to a friend
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VP
1 review
Dined 3 days ago
Overall 4Food 2Service 4Ambience 5

Greatly enjoyed the experience. The service was great. Jodie was very helpful and forthcoming. I must say it's quite pricey for the way the food taste. They could ump it up a bit for what is being charged.

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W
Toronto
2 reviews
Dined 7 days ago
Overall 3Food 4Service 2Ambience 4

Great food and atmosphere. Server was friendly and nice when she came to our table. What we found was missing, was how often. We waited a long time after we were sat for someone to appear, then our order was taken and then no one for about an hour. We were not offered more tea, and would have loved a glass of water. We were done our tea and goodies for a long time before we were offered our bill and asked for water finally at that time. A little disappointed, I was very warm and needed a glass of water, and couldn't get our servers attention. Like I said when she did finally appear she was friendly no complaints there.

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AP
Toronto
6 reviews
Dined 7 days ago
Overall 5Food 5Service 5Ambience 5

Wow! What a truly wonderful experience from start to finish! I brought my nana here for a special getaway as we ate huge high-tea fanatics.
The tea selection is wonderful, I am usually an English breakfast/orange pekoe person but after smelling the Heavenly Cream tea I just had to try it! It was delicious and I drank an entire pot to myself. My nana stuck to her favourite, orange pekoe and said it was also amazing.
The food was very tasting and my goodness there was a lot of it! I think I probably rolled out of there after all the goodies we were served.
It was a beautiful atmosphere and we will definitely be coming back.
I must say what truly made our visit here even more special was our amazing server Grace. You sure hit the jackpot when you hired her! Outgoing, bubbly, and extremely
Knowledgeable, Grace provided us with an unforgettable experience ( and quite a few amazing photo’s - thanks Grace! )
I’ve already told a bunch of people bout our experience and they can’t wait to try it for themselves. We will definitely be back!!!!

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OT
Cleveland
2 reviews
Dined on January 11, 2019
Overall 5Food 5Service 5Ambience 5

Afternoon Tea

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OT
Toronto
2 reviews
Dined on January 6, 2019
Overall 5Food 5Service 5Ambience 5

Awesome place to go for a unique experience. Many different tea choices and selection of sandwiches and pastries. Gluten free options were also DELICIOUS!

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L
Toronto
3 reviews
Dined on January 6, 2019
Overall 5Food 5Service 5Ambience 5

We arrived on time and were seated in front of a cozy fire (which was really nice because it was freezing outside) and we did not have to wait long for service. Our server (Brooke) was friendly, patient, and nice. Our food arrive in a beautiful service and organized in a way to make sure we knew which tea arrangement belongs to who, it was very nice. The tea was unique, beautifully prepared, and well arranged. The tea we chose (heavenly cream) was delightful in aroma and flavour. We had a nice relaxing time, eating and cutting in front of the fireplace it was like being in Downton Abbey, only comfortable.

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OT
Toronto
2 reviews
Dined on January 4, 2019
Overall 5Food 5Service 5Ambience 5

It was a lovely experience. The tea was so delicious. Will be visiting again with my Mom.

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J
1 review
Dined on January 3, 2019
Overall 4Food 4Service 3Ambience 4

I thought the waitress was capable but not outstanding. I was surprised that the black tea had the tea bag taken out. It didn’t seem steeped enough. Also, there were 3 people drinking that tea from one pot. I would have thought we might get a second one or we would each get one to our liking.

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AO
Toronto
5 reviews
Dined on January 3, 2019
Overall 5Food 5Service 5Ambience 5

I brought my daughter to celebrate her birthday. We had a wonderful time. I will definately be back again

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AM
Toronto
2 reviews
Dined on January 2, 2019
Overall 5Food 5Service 5Ambience 5

Was a lovely experience as always. An amazing afternoon tea with the perfect atmosphere and AMA big service! Worth the drive to Niagara on the lake!

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AK
1 review
Dined on January 2, 2019
Overall 5Food 4Service 5Ambience 5

We loved every bit of our experience during our visit! The ambiance was wonderful, it seemed like we had the best seat in the house (although every seat would have been just as good) and Olivia was awesome!

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MK
1 review
Dined on January 1, 2019
Overall 4Food 4Service 5Ambience 4

Excellent high tea selection of sandwiches, pastries. Lovely ambience. Superb service by Shannon.

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D
Cleveland
6 reviews
Dined on December 31, 2018
Overall 5Food 5Service 5Ambience 5

We completely enjoyed our tea on New Years Eve. The ambiance is lovely. The peaches and cream tea I had was fantastic, a great recommendation by our server Grace as I don’t like tea.

We both added Kir Royal and my husband added cheese. Our server Grace was perfectly attentive. She took our picture and reheated our tea. Highly recommended.

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NR
1 review
Dined on December 30, 2018
Overall 5Food 4Service 5Ambience 5

Such a wonderful experience. Our server Grace was amazing. We were looking forward to our afternoon tea experience so much and it was beyond our expectations. Beautiful tea selections, the food was lovely, and the atmopshere was dreamy. Highly recommend!

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SM
New York Area
7 reviews
Dined on December 30, 2018
Overall 3Food 2Service 5Ambience 4

It’s a lovely setting with good service. Scones were delicious, but rest of tea service (food) was really only average.

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DC
Naples
1 review
Dined on December 30, 2018
Overall 1Food 1Service 1Ambience 1

They didn’t honor our 8pm reservation even though slated to be open until 10pm.

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DK
1 review
Dined on December 28, 2018
Overall 4Food 4Service 4Ambience 4

The afternoon tea was delightful for 3 old friends getting together to be spoiled.

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JL
1 review
Dined on December 28, 2018
Overall 3Food 3Service 3Ambience 5

This was I believe the ninth time we attended afternoon tea at the Prince of Wales. The ambiance of the Drawing Room never fails to please and so it has become somewhat of a holiday tradition. Unfortunately, there were disappointments with this visit. Two of the pots of tea served were barely warm. When we later requested a second pot (because two of us were sharing) it was a much better temperature. I would expect a "Tea Room" to have consistency in the temperature it serves the tea. Perhaps they need to start using tea cosies. The greatest disappointment of all, however, is that they appear to have replaced the beloved Devon Cream with Creme-Fraiche. The scones (which are still excellent) with Devon Cream were always the highlight of the tea, so I see this as a bit of a deal breaker for us. Sadly, if they continue with the Creme Fraiche I am afraid we will have to pursue a new venue for our holiday tradition. Finally, there were two vegetarians in our party and there was only one type of sandwich on the menu suitable for them. The hostess indicated that next time we should let them know at the time of booking. However, I don't recall any such option when booking online. If you have never before had Afternoon Tea at the Prince of Wales, then you should give it a try. However, if you have already done so before, I fear you may find that the quality of the experience has declined.

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L
Cleveland
42 reviews
Dined on December 28, 2018
Overall 4Food 4Service 3Ambience 3

Food was very good, service was just ok. Tea options very good. We had the Monarch Tea service option which had small plate of the local cheeses and a glass of sparkling as an addition.For 46.00, I thought the price was a bit high.

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I
1 review
Dined on December 27, 2018
Overall 4Food 3Service 4Ambience 3

The service was negligible until we got to our table - then it was great. The food was okay. The atmosphere was nice - but we were placed at a table for four in a less attractive area. Overall - unless you are two or more than four you might get a less than desirable table.

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f
Toronto
2 reviews
Dined on December 27, 2018
Overall 5Food 5Service 5Ambience 5

We have had afternoon tea at the Prince of Wales several times & have ever been disappointed. The food is delicious & we were able to substitute the sweets for an extra scone. The service is always very attentive & the ambiance friendly. We would highly recommend high tea there.

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DN
1 review
Dined on December 26, 2018
Overall 5Food 5Service 5Ambience 5

This is the second year in a row my wife and I have made reservations to have afternoon tea on Boxing Day. As we live in Ottawa and visit our children during the festive season, it is a real pleasure to just relax and enjoy an afternoon tea with the works at the Prince of Wales. Since this has become an annual tradition with us we are planning to bring our 3 grand-daughters during the summertime when we are visiting them again.

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J
Toronto
2 reviews
Dined on December 26, 2018
Overall 5Food 5Service 5Ambience 5

I’m sorry that we were a late, we got lost and had a bit of trouble finding a parking spot. We came for high tea, and it was magical. Thank you so much.

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TB
Toronto
1 review
Dined on December 24, 2018
Overall 5Food 5Service 5Ambience 5

Very enjoyable afternoon tea, has turned into me and my daughters traditional tea on Christmas Eve!

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BS
Toronto
20 reviews
Dined on December 22, 2018
Overall 5Food 5Service 5Ambience 4

Such a lovely experience having High Tea at Prince of Wales.
We had wonderful service from our server Olivia who was great at explaining and recommending various teas along with explaining the food.
The world would be a better place is we all took time for such a relaxed, delicious and enjoyable experience.

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SC
1 review
Dined on December 22, 2018
Overall 4Food 3Service 5Ambience 5

Finger sandwiches were a huge underwhelming disappointment!
Scones were great, rest was alright.
Tea incredible.

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SS
Toronto
1 review
Dined on December 21, 2018
Overall 3Food 3Service 1Ambience 3

This restaurant gave me a very strange vibe. I was very excited to try it out at first because of the beautiful decorations and the ambiance. But unfortunately, as soon as we walked in, my opinion shifted very quickly. I usually do not think or worry about being treated differently as a minority in public places in Canada but I certainly felt very unwelcomed at this dining location. The guests were constantly staring at us as if we were “outsiders” so did the waistress who greeted us. After letting her know that I have made a reservation, she told me well that’s fine but she has to “check” if she has anything available for us. Usually, “making a reservation” means I wanted to ensure a table will be available for me not for the staff to decide for me if I can sit and dine somewhere. NEVER coming back and I certainly will write a truthful review on Google about how this luxury hotel fails horribly on inclusiveness and diversity. Very disappointing and frankly, pathetic.

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LH
1 review
Dined on December 20, 2018
Overall 4Food 4Service 5Ambience 5

Enjoyed our stay at the Prince of Wales and the noon tea. One notable thing was the tiered trays with sandwiches and goodies were in dire need of cleaning and polishing.

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JT
1 review
Dined on December 16, 2018
Overall 4Food 4Service 5Ambience 4

Service was great and all the nibbles were very tasty...especially the chicken in pastry! A fun way to spend the afternoon on my birthday.

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LL
1 review
Dined on December 16, 2018
Overall 5Food 5Service 5Ambience 5

Our experience was outstanding. I do feel very pricy. I cane in November 2 for 1. That was the better value.

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MD
Toronto
1 review
Dined on December 16, 2018
Overall 4Food 4Service 5Ambience 5

A beautiful elegant hotel. Excellent Christmas decorations and ambiance. Excellent service. Very good food - ample amount. Would definitely come again. Only criticism is the quality of serving dishes which was unexpected in such an elegant setting-- the serving platters used for the high tea were simple and cafeteria-grade. Tea pot had crack in it. This makes the meal unappealing. An investment in better quality and attractive serving dishes would be expected at this venue, considering the price.

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TT
1 review
Dined on December 15, 2018
Overall 5Food 4Service 5Ambience 5

This was my third tea at the Prince of Wales. Awesome as always.

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M
Pittsburgh
1 review
Dined on December 14, 2018
Overall 4Food 3Service 4Ambience 4

Traveled from the states to celebrate my mom’s 90th Birthday. Enjoyed the afternoon!

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OT
Toronto
1 review
Dined on December 14, 2018
Overall 5Food 4Service 5Ambience 5

Moms 89th birthday

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KR
1 review
Dined on December 14, 2018
Overall 5Food 5Service 5Ambience 5

We had an excellent Afternoon Tea. It was our third time there and we will definitely visit again.

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A
Toronto
1 review
Dined on December 13, 2018
Overall 5Food 4Service 5Ambience 5

We were welcomed immediately by a pleasant and friendly host, and offered a choice of seating. Samantha was very friendly, informative, attentive and professional.....loved our afternoon tea.....thanks!

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MR
1 review
Dined on December 11, 2018
Overall 4Food 4Service 5Ambience 5

We brought 3 princesses under 7 for afternoon tea. Girls were thrilled to have real tea 🍵 in real teacups–staff were lovely, a great experience!

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VK
Toronto
2 reviews
Dined on December 10, 2018
Overall 5Food 5Service 5Ambience 5

Afternoon Tea is such a lovely treat to catch up with someone, treat yourself, and relax. We have been to the Prince of Wales Tea more than once, and it is always consistently great. It is cozy but not crowded, you can easily have a conversation, and the service is attentive without being cloying. Simply by calling ahead, they were able to accommodate a full vegan tea that was as lush and indulgent as the non-vegan regular tea with three types of sandwiches and five sweet treats. great value for the experience.

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OT
Toronto
1 review
Dined on December 9, 2018
Overall 1Food 3Service 1Ambience 3

They cancelled my reservation "by accident" and shoved me and my parents into a small corner in the room not meant for 3 people. I have been here 3 times and never had such a poor experience. I tried calling a few times to speak to a manager and no one returns my calls. The food and tea were lovely but the experience itself and the service were extremely poor for a high end establishment.

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MM
Toronto
3 reviews
Dined on December 8, 2018
Overall 5Food 5Service 5Ambience 5

Wonderful unforgettable experience. Great food and friendly prompt service. It's good value and a lovely place to make wonderful memories. Enjoy the ambience and beautiful decor no matter what your occasion.

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