I went tonight for a special early mother’s day dinner with my mom and daughter. I ordered my daughters meal as soon as we sat down at 510pm.. It arrived when our dinner arrived at 540 and was undercooked and had to be sent back. I ordered the filet mignon cooked medium and it arrived blue rare. I sent it back and received the second attempt 15 minutes later once my mom and daughters plates were already cleaned off the table. The second attempt was also rare and I chose at this point to ask for the bill and leave. I felt the waitress and manager were ok in dealing with it but would have liked to see the kitchen staff improve their level of service. Was disappointed overall I am a local and expect better.
We celebrated my boyfriend's birthday the other day and it was my first time at The Keg. The service was outstanding, from the hostess to our waitress Patrizio who did an amazing job. He knows the menu by heart and gave me a whole explanation about the different cuts of meat. He also was kind enough to modify the plate to suit my preferences. As courtesy my boyfriend got a tasty ice cream cake which we shared. Excellent experience, I wouldn't change anything, my meal was delicious. My parents are coming to visit me and I already told them that I want to take them there. Love, Maria
Twice a year, my brother and I visit Vancouver, Canada . I've travelled around the world and have come to the conclusion that "The Keg" restaurant (Alberni Street) is ranked number one in terms of its superior and exceptional service and culinary experience. Now, it's becoming a tradition that we must make reservations for lunch and dinner!
Always pleasant and good!..................................🕛👌🍷
First time at this restaurant. Ambiance was great and the food fantastic! Service and timing of each corse was spot on. Did not feel rushed! A very enjoyable experience.
Enjoyed our meal and it provided exactly the right environment for some business conversation intertwined with easy personal chat which I really appreciate. Service was excellent , as was the food . I would highly recommend it for business meals. The menu was varied enough to suit a variety of tastes , food had a nice presentation and individually served by attentive staff. We were impressed.
We were able to get a reservation quickly on Open Table. Not knowing the area nor restaurants while on vacation, we wanted our celebratory meal to be nice. My husband wanted a special meal. Although there was a little mess up on one meal, our server and the manager made it right. And promptly. Our food was warm and had great flavor. So did our cocktails. Our server Bradly gave great customer service and was genuine.
The ONLY thing I did not care for was the font on the menu. It was too faint for my horrible eyesight in a darker restaurant.
the steak this time is terrible, it was overcooked, but last time is very good, so I can say that
their standard is not stable at all.
High quality steak as always!
The food and service were excellent. We enjoyed our evening there.
Great food. Moderate pricing for the type of restaurant. Unfortunately we had a child screaming every so often. The grandparents were not controlling the situation much.
Very good service and very good food. We appreciated the honest recommendations our waiter made for us.
Service was great and food was awesome.
Excellent foot and service, as usual. Wait persons are warm and attentive without being overbearing. A favourite restaurant when we visit Vancouver on business.
The keg is very reliable. Good steaks, great service , nice ambiance.
It was our anniversary and my husband loves The Keg so I took him there. The waiter was delightful and the food was fabulous. At the end of our meal they brought us a delicious dessert to share! Great evening!
Excellent steak house menu
Very good wine list.
Enthusiastic service by all staff members. Felt welcome and well attended!
We had a delicious lunch while catching up with an old friend. It was very pleasurable to dine in a quiet environment where we could have a nice conversation without shouting.
The servers were prompt, polite and thoughtful.
Absolutely outstanding dining experience!!! Amazing service, incredible food and fabulous ambiance!!
Yum yum yumella. Everything was great. Max is a hottie.
Great location and atmosphere, amazing food (for meat lovers), impeccable service.
We had to wait for a short time before we were seated. Our reservation was for 6pm and we were a few minutes early.
Our waiter and his attentiveness was excellent.
The food was disappointing and mediocre at best. You pay top dollar for your meals and I except nothing less than 100% if you are going to charge the prices you pay.
It is doubtful that I will go to a Keg again because I don't think the quality of the meal comes anywhere close to the prices that are charged.
The occasion was a birthday. I had thought the Keg did complimentary birthday dessert, but none was offered or discussed. I had specified this in the reservation, but nobody asked about it. The server was polite but seemed to do the bare minimum.
My son & I was celebrating his new job and our waiter was amazing in going above & beyond to his ability to make it as special as possible for him. He was an amazing server. I would definitely come back to the Keg because of it.
Food was delicious, consistent with the Keg chain. Wait staff was great, although the meal took too long to arrive for a lunch hour meal.
Had an unfortunate series of mistakes that led to us eating at different times, also the replaced steak was undercooked but I couldn’t fathom making my family wait any longer so I ate a few bites and packed it up.
We also ordered ranch wedge salad and were served the blue cheese 🤢
Not a great night but we go to The Keg 8-12 times a year
The server was great and made the experience more tolerable
Service was first rate.
The overall experience was really good, I had been there before and really like the ambient and the food. Is a great place for special occasions or friends/family night out. The service was outstanding, always making sure we were having a good dinner. I will definitely come back.
The food is always great, but the service i received from the staff (front, server, manager) was exceptional. Veryhappy with my experience and will definitely return!! Thank you SOOOOOO much!!
We are very particular we pay attention to the little things and when we will go to the keg that specific keg I might add little things like when the salad comes out the bowl it’s In is chilled , and when the Brad arrives it is nice and warm , And the food is amazing there they really do a good job
As a person from a country that doesn’t usually tip, I have to say hamza my waiter for the night was exceptional which I reflected in my tip. This man deserves a raise, this is the first time I’ve ever tipped 20% which for me is a lot as I never tip, the service from start to finish was exceptional from start to finish and I would highly recommend the food and the staff service here
Good food, Tuna Tacos are a must try, also Prime Rib Sliders are excellant.Overall a very good experience.
The Keg is always pretty good but I find that the lunch menu is limited and my food was just average for the value. I could have probably gone to White Spot and enjoyed the same meal for less money. The atmosphere is OK though and I do enjoy going to the Keg. Next time I will have a steak.
The ambience at this Keg was amazing. Every table seemed to be private, which is nice for a more romantic feel. The waiters and staff were very professional.
The one hiccup would be that they need to use more servers. One server was serving our section and he was very good but it seemed to be to much for him, as our appetizer was served to a wrong table (they comped the appetizer and served it with our steak, which was fine) and it took a bit to get him back to order because he was occupied with other tables. All of this while there were a number of workers seemingly standing around.
Steak was outstanding! Mushrooms Neptune always delicious. Notte Bene wine - yum! Waitress was low key which was perfect. Just another Keg experience- not really. The bar was raised.
We had an amazing server. He made our night so lovely! Such great service at this location
I went there with my family to celebrate my husband’s birthday. We all had wonderful time at your restaurant with good food and good service.
Great for steaks. A few more option for chicken would be nice.