The Keg Steakhouse + Bar - Alberni
Reserved ahead of time and they sat us way in the back of the restaurant. We asked for a booth and they said they did not have one available. Other than that the experience was good. Just disappointed that we did not get a better table since we booked ahead of time.
Great food - very fast service and beautiful building. Excellent quality and very scenic.
Had the worst experience at KEG alberni. The hostess was rude and unfriendly. When we were seated we waited around for 15mins for our waiter. I had asked multiple times for the hostess to grab our our waiter yet no one came. Then a lady came to take our order. We had asked for 3 cheese cream cheese with our bread. It didn't come so we asked again. Then again. Then again. To 3 different people. Finally it came, by then our bread was cold and to our surprise there was a pink yarn stuck inside our bread. We pulled it out and didn't bother mentioning it. When our food came, our halibut was over cooked and dry. My steak wasn't medium it was hard and over cooked. By then we had given up and just wanted to finish and get out of there. It took 15 mins for us to grab our waiter who dropped off the bill and walked off. We then waited another 15 mins and got fed up. We left to the front desk and asked the hostess to take my payment by which I was demanded to further wait for our hostess rudely. There is no customer service here despite the ambiance of the restaurant. It was my birthday and I've had better keg experiences at Granville island. I will not recommend anyone to come eat here and will not be returning again. Waste of my money and time.
Great friendly service!
Delicious food and nice, cozy atmosphere. The birthday boy got a free dessert too! Not cheap, but totally worth the money for a special occasion. Will definitely be back!
Had a great time there for a birthday dinner. Our waiter was fantastic, and the food was delicious.
Amazing service from Brendan. He was so welcoming, always ready to take an order or check we were doing okay. Food was amazing, especially the lobster and steak.
Excellent service. Fish was a bit overcooked but still delicious. Prime rib seems different than last time?
Good location, great environment. Servers are attentive.
Man hat mir das falsche Essen gebracht. Auch kam es zu ungewöhnlich langen Wartezeiten zwischen den Gängen.
Great food and exceptional service. This is. Great place for a celebration or just a casual dinner. It's not cheap but the quality and quantity of food makes it very good value, for example three of us shared one starter! And all of us were too full for dessert. A little bit loud but that kinda adds to the atmosphere, will definitely return.
Enjoyed the Keg as always, they did not disappoint. We can always count on quality meals and service. One of their best features are that they will cook the steaks to exact specifications. Not many restaurants are that good when it comes to grilling steaks. Thanks fora great evening!
Arrived early and was seated right away, great service, good food...everything was set for a very relaxing and enjoyable evening
Nice patio seating area (I think this could be considered one of Vancouver's "Hidden Gems" as I don't think too many people realize this Keg has patio seating.) Service was good. Food for the most part was good, but I have to say the chicken I added to my salad was very tough to cut as the edges were hard and dried out. Overall a good place to go with friends for an after work drink or light dinner.
Our prime ribs were lukewarm. Manager came out and replaced them. They were only OK. Actually the first warmish one tasted nicer. The appetizer came with the entre - not before with our wine.
Food was great! Our server, Emily 66, was excellent! Attentive to the birthday girl, kept an eye constantly on our drinks. Very enjoyable to have been there and helped by her. Thank you!
All appreciate the consistent level of service and food
Specifically told them in the reservation I was coming for the Lobster Summer menu. We get there, and they tell us they don't have any lobster (during lobster summer..)
This is one of the nicer locations, so it was highly disappointing. Service was poor also. Restaurant was empty yet we got stuck in the corner, easily forgotten about.
Will not return to the keg after this.
For my son's birthday dinner we tried the steak 8oz and half lobster which is very good. And they gave him a piece of cake for free. It's very nice of that.
This is our "go to" restaurant.
fine dining, good food and service. Best atmosphere.
My friend visited me. She was really enjoy food and service. We had happy time. Lobster tasty was better than other day. It was so soft and tasty. However, crab was so salted. Without that everything was perfect!
You can never go wrong with the Keg. Our server was wonderful and was the manager that evening. I ordered steak and lobster. The lobster arrived and it was half lobster. I thought I had ordered a lobster tail. Our server told us she could have a lobster tail brought out fairly quickly. We declined as it was my error and I had just mentioned it to her in passing as I hate getting my hands messy. The manager cams a few minutes later and also said it would be no trouble at all to grill a couple of tails. We declined his offer as well. Neither needed to do that, and it wasn’t anyone’s fault. We very much appreciated their offer and it’s things like this that keeps us coming back. Thank you!
Kitchen forgot my side, prime rib quality was poor and more cooked than I asked for, food was luke warm
Prime rib was very fatty and tough . Even though one of us requested fat trimmed there was still plenty of fat on the meat. The halibut was over cooked and vegetables and mash were over cooked and seemed like it was just remicrowaved before serving. Ambience on patio was lovely .
Wedge salad and bread were the highlight of this meal !
Everything was delicious! We sat outdoors and it was very nice! The food and service was excellent!
Lobster gratine and primerib were awesome. I want to come again.
Food was great: meat is tender, twice baked potato is good pick. The brownie sunday is to die for.
Food and service were excellent but there was no explanation for the hotness of CAJUN sauce of STEAK & CAJUN SHRIMP. It was very hot and could not enjoy the dish.
It was unfortunate.
I always enjoy my meals at The Keg! The meals and service is great!
Great ambiance, very good food, super friendly wait staff - enjoyed.
Mark was super sweet and really made our night! Food was great as usual :)
The food was great but when we got a glass there was a price of candle wax in it but overall the food was good and it was great
For my wife and i’s anniversary, I wanted to go somewhere with a classy feel! This Kegs ambiance filled that want, and the staff accommodated our need to move from the patio to an indoor table as the wind was a little gusty! The food was great! We will be back again some time.
Excellent service and food. Very enjoyable and excellent value for money.
Sorry they ran out of prime rib already at 715 pm
Open Table allows you to reserve a time slot when the dining room is closed so there was a lot of confusion about which of the two dining rooms was closed or just opening. We had to wait outside for a bit, which wasn’t a big deal on a warm sunny day. Our server was amazing and very attentive.
Good evening. My steak was cooked perfect but only warm. Should have been brought to table sooner. Overall good, no complaints for concerns from my dinner guests
Food was good. Lauren our server was attentive and had a good sense of humour. The ambience and noise level was good for uninterrupted conversation over lunch.
Would recommend for business meal