The Keg Steakhouse + Bar - Alberni
Friday: 11:30am - 1am
Saturday: 3pm - 1am
Sunday: 3pm - 11pm
Hello, we regularly go to the Keg to celebrate special events. This time my parents were in town from 2500 miles away. We decided to go to the Alberni Keg. The table was good, the food was delicious (as always) and the server was personable. However, we asked for a second plate of bread twice and never got it. Also I asked for my dinner to be packed up (left over ribeye and half a twice baked) with my husband's. They gave us a bag, but it only had my husband's food on it, which we didn't realize until we got home. They also accidentally charged us for a drink we didn't order, but this was quickly resolved.
Honestly, there are too many Kegs available that don't make these mistakes. We will likely stick to the Dunsmuir, Yaletowen or our local Keg instead of trying the Alberni one again.
I’ve been to the Keg a lot , probably the worst prime rib I’ve had. Seemed salty but I ate half my dinner and wouldn’t have been able to finish another.
Should have sent back like my niece did.
Steaks were excellent. Cooked just the way we asked for.
Like the "mini" deserts, too.
Service was great all around!
The best steak I had at the Keg in a long time! I ordered the teriyaki sirloin and it was perfectly cooked and had a nice teriyaki flavour to it. Some Keg's are too dark but the Alberni location is well lit, table was comfortable, and service / food was not rushed. My colleagues were equally pleased with our meal!
Ambiance was magical, our food was hot & delicious.
Very nice place. Service was good. Food was good. Wine expensive, but we are used to California wines. No room for dessert, but they looked great.
Everything was as expected. Very attentive wait staff. All orders were correct. Very clean well maintained restaurant, tables and cutlery.
Music too loud in the dining area .... makes for a noisy atmosphere as everyone in the place has to talk over the music.
Our experience was excellent as always. This has become our go-to spot for friend get togethers. Brendan our server was extremely helpful and the service he provided was top notch. The food was excellent as always. Steaks were done perfectly and so flavorful. Love it here.
They had one of the most friendly waiters of all time! And the food was so amazing!
We booked approx 1 week in advance, were seated at the furthest end of the restaurant which meant that we were rarely checked on. The hostesses were very nice and firendly, as was the waiter, though not prompt.
The tuna tartare was delicious and a very generous portion, however the escargot was over-seasoned and when reported, the feedback was ignored.
The mains, a 7oz filet and baseball sirloin were cooked and seasoned to near perfection, however the two sides of king crab were miniscule (two knuckles on one plate and two small half arm portions on another, roughly 1/4lb at most. To make this worse, they were over-steamed and dry, again brushed off by the waiter.
The final disappointment was finishing our meal and being passed over by the waiter multiple times. We wait 30 minutes for a cheque and another 10 minutes before we decided to just see the hostess at the front for payment. There was no apology for the delay or suggestion for correcting the portions of the meal that were severely inadequate. I would not recommend this location in particular because of the (lack of) service and their willingness to make any corrections on their part.
Very good steaks. Service was solid.
The Keg is always fantastic when you want to get your steak on. Great service, cozy seating and yummy food.
Our orders were spot on but it took a while to deliver them. The food us always good there but I found the prime rib sliders rather fatty and so-so. The sourdough bread at the beginning is amazing!
The Alberni Keg is our favorite. The design is more open and modern than other Kegs, which gives it nice energy. Spouse had the baseball sirloin, perfectly cooked and beautifully seasoned. I had the tenderloin, always a good bet. Sourdough bread was heavenly. The veg (asparagus) was just slightly overcooked to my taste, but fine. We were content to stay with the main, no appetizers or dessert.) This is an excellent value for the price. Service was friendly, polite and responsive.
We had a patio seat which was nice although a little off putting to see a mouse running around!
It took them 20 mins to fill our glasses with water needed out my order..... also look at the pic below lucky there was no little kids
I ordered their spare ribs and they were not very good at all. Would not recommend them.
Disappointing experience. We came to this steakhouse for prime rib. Was told after we ordered they only had well done meat. Then came back later to tell us they had run out. This happens frequently at the Keg. Would not return to the chain.
So my family took me for Mother’s Day this past Sunday. The night started off well. We sat outside on the patio. So we ordered wine and appetizers along with our dinner. The appetizers came separately and then the bread arrived. When I ordered I was specific in asking if they could make the prime rib medium rare. The waitress said that would be no problem. I said if they can’t I will order a steak. So our 4 meals arrive and my prime rib and my son’s was well done and my husbands was medium rare. We all ordered med rare. So why send out a meal if you know the order is wrong. So after finally trying to find our waitress and flagging down someone else we returned our meals. About 10minutes later someone dropped off new meals for my son and I. No apology given. No we are so sorry for you having to wait....on MOTHERS DAY. Also the meal that was dropped off was significantly smaller portion to the previous over done meal! Meanwhile my husband and daughter had finished their meal. Needless to say not the best meal. We go to the Keg very often and in the past we have always been treated well. The restaurant was busy due to it being Mother’s Day but not overly busy. So I was left very underwhelmed and would have think about returning.
Great ambiance on the terrace!
Birthday weekend for my daughter. Server was excellent, food was great. Sat on the balcony which was great. Overall great dinner
Another enjoyable meal at the Keg...this is one of my favorite locations! The ambience, the servers and the views are amazing.
We had a beautiful meal and very good service
Steak war top auf den Punkt genau. Sehr zu empfehlen.
We took two friends here for their birthdays. The waiter was great, the food not so. My husband's steak was so fatty and chewy he couldn't eat it. The manager did come and apologize and took the meal off our bill. For the money, the food really isn't worth it. We wouldn't go back.
Was a great night out....food was excellent... same with our server, Juan. Overall would highly recommend.
Had a lovely date night here. The white sangria was amazing!
Service is good.
Food is awesome.
Location is very good!
The food and service were both exceptional. Unfortunately, I cannot remember the name of our server but he was excellent. So attentive to our needs and very friendly.
Hostess and all waiters are excellent! Great service without being intrusive!
Such a great night and great food! It’s always the perfect choice for going out and entertaining visitors which we were!
Keg's always pretty good. A $5 steak from Costco on the BBQ at home's about as good as a $45 steak from Keg tho.
Steak cooked to perfection, servers were knowledgeable and friendly
I went tonight for a special early mother’s day dinner with my mom and daughter. I ordered my daughters meal as soon as we sat down at 510pm.. It arrived when our dinner arrived at 540 and was undercooked and had to be sent back. I ordered the filet mignon cooked medium and it arrived blue rare. I sent it back and received the second attempt 15 minutes later once my mom and daughters plates were already cleaned off the table. The second attempt was also rare and I chose at this point to ask for the bill and leave. I felt the waitress and manager were ok in dealing with it but would have liked to see the kitchen staff improve their level of service. Was disappointed overall I am a local and expect better.
Had never tried this particular location, but I have to say this was by far one of the best steaks I've had in a long time! Cooked to perfection and good to the very last bite!
We celebrated my boyfriend's birthday the other day and it was my first time at The Keg. The service was outstanding, from the hostess to our waitress Patrizio who did an amazing job. He knows the menu by heart and gave me a whole explanation about the different cuts of meat. He also was kind enough to modify the plate to suit my preferences. As courtesy my boyfriend got a tasty ice cream cake which we shared. Excellent experience, I wouldn't change anything, my meal was delicious. My parents are coming to visit me and I already told them that I want to take them there. Love, Maria
Twice a year, my brother and I visit Vancouver, Canada . I've travelled around the world and have come to the conclusion that "The Keg" restaurant (Alberni Street) is ranked number one in terms of its superior and exceptional service and culinary experience. Now, it's becoming a tradition that we must make reservations for lunch and dinner!