The Keg Steakhouse + Bar - Alberni

4.3
484 reviews
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CAN$31 to CAN$50
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Steakhouse
Top tags:
  • Good for a Date
  • Special Occasion
  • Romance
The Alberni Street Keg Steakhouse + Bar opened its doors in 2014 as the city’s newest Keg location. Located on the second floor and next to the Shangri-La Hotel, the restaurant features two separate buildings for its dining room and lounge, housing two kitchens and multiple patios that overlook Vancouver’s busy shopping and financial district. The finest cuts of steak, an outstanding wine list, knowledgeable staff, and a unique layout make this location ideal for getting together with friends and hosting cocktail parties.
Dining Style
Casual Elegant
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Cuisines
Steakhouse, Seafood
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Hours of Operation
Monday - Thursday 11:30am - Midnight
Friday: 11:30am - 1am
Saturday: 3pm - 1am
Sunday: 3pm - 11pm
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Phone number
(604) 685-4388
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Payment Options
AMEX, MasterCard, Visa
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Dress Code
Casual Dress
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Neighbourhood
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Cross Street
Thurlow
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Parking Details
Pay parking - street level or underground.
Additional
Bar Dining, Gluten-free Menu, Happy Hour, Late Night, Non-Smoking, Outdoor dining, Private Room
Reviews from verified diners
484 reviews
4.3 out of 5 stars
Outstanding
52%
Very Good
33%
Good
11%
Fair
2%
Poor
1%
4.3
Food
4.4
Service
4.3
Ambience
4.2
Value
Noise · Moderate
96% of people would recommend it to a friend
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K
Vancouver
1 review
3.0Dined 3 days ago
Overall 3Food 4Service 3Ambience 4

Hello, we regularly go to the Keg to celebrate special events. This time my parents were in town from 2500 miles away. We decided to go to the Alberni Keg. The table was good, the food was delicious (as always) and the server was personable. However, we asked for a second plate of bread twice and never got it. Also I asked for my dinner to be packed up (left over ribeye and half a twice baked) with my husband's. They gave us a bag, but it only had my husband's food on it, which we didn't realize until we got home. They also accidentally charged us for a drink we didn't order, but this was quickly resolved.

Honestly, there are too many Kegs available that don't make these mistakes. We will likely stick to the Dunsmuir, Yaletowen or our local Keg instead of trying the Alberni one again.

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C
Vancouver
3 reviews
3.0Dined 4 days ago
Overall 3Food 3Service 4Ambience 4

I’ve been to the Keg a lot , probably the worst prime rib I’ve had. Seemed salty but I ate half my dinner and wouldn’t have been able to finish another.
Should have sent back like my niece did.

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DL
1 review
5.0Dined 6 days ago
Overall 5Food 5Service 5Ambience 5

Steaks were excellent. Cooked just the way we asked for.
Like the "mini" deserts, too.
Service was great all around!

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EK
Vancouver
6 reviews
5.0Dined on July 3, 2018
Overall 5Food 5Service 5Ambience 5

The best steak I had at the Keg in a long time! I ordered the teriyaki sirloin and it was perfectly cooked and had a nice teriyaki flavour to it. Some Keg's are too dark but the Alberni location is well lit, table was comfortable, and service / food was not rushed. My colleagues were equally pleased with our meal!

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SP
San Francisco
6 reviews
3.0Dined on July 3, 2018
Overall 3Food 5Service 5Ambience 5

Ambiance was magical, our food was hot & delicious.

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a
Orange County
101 reviews
4.0Dined on July 3, 2018
Overall 4Food 4Service 4Ambience 4

Very nice place. Service was good. Food was good. Wine expensive, but we are used to California wines. No room for dessert, but they looked great.

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DO
1 review
5.0Dined on July 1, 2018
Overall 5Food 5Service 5Ambience 5

Everything was as expected. Very attentive wait staff. All orders were correct. Very clean well maintained restaurant, tables and cutlery.

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OT
Vancouver
1 review
3.0Dined on June 29, 2018
Overall 3Food 4Service 5Ambience 2

Music too loud in the dining area .... makes for a noisy atmosphere as everyone in the place has to talk over the music.

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TB
Vancouver
2 reviews
5.0Dined on June 29, 2018
Overall 5Food 5Service 5Ambience 4

Our experience was excellent as always. This has become our go-to spot for friend get togethers. Brendan our server was extremely helpful and the service he provided was top notch. The food was excellent as always. Steaks were done perfectly and so flavorful. Love it here.

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OT
Vancouver
3 reviews
5.0Dined on June 25, 2018
Overall 5Food 5Service 5Ambience 5

They had one of the most friendly waiters of all time! And the food was so amazing!

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b
Los Angeles
5 reviews
3.0Dined on June 24, 2018
Overall 3Food 3Service 1Ambience 3

We booked approx 1 week in advance, were seated at the furthest end of the restaurant which meant that we were rarely checked on. The hostesses were very nice and firendly, as was the waiter, though not prompt.
The tuna tartare was delicious and a very generous portion, however the escargot was over-seasoned and when reported, the feedback was ignored.
The mains, a 7oz filet and baseball sirloin were cooked and seasoned to near perfection, however the two sides of king crab were miniscule (two knuckles on one plate and two small half arm portions on another, roughly 1/4lb at most. To make this worse, they were over-steamed and dry, again brushed off by the waiter.
The final disappointment was finishing our meal and being passed over by the waiter multiple times. We wait 30 minutes for a cheque and another 10 minutes before we decided to just see the hostess at the front for payment. There was no apology for the delay or suggestion for correcting the portions of the meal that were severely inadequate. I would not recommend this location in particular because of the (lack of) service and their willingness to make any corrections on their part.

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OT
New York Area
1 review
4.0Dined on June 23, 2018
Overall 4Food 5Service 4Ambience 4

Very good steaks. Service was solid.

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RG
New York Area
2 reviews
5.0Dined on June 23, 2018
Overall 5Food 5Service 5Ambience 5

The Keg is always fantastic when you want to get your steak on. Great service, cozy seating and yummy food.

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SD
Vancouver
1 review
3.0Dined on June 18, 2018
Overall 3Food 4Service 3Ambience 5

Our orders were spot on but it took a while to deliver them. The food us always good there but I found the prime rib sliders rather fatty and so-so. The sourdough bread at the beginning is amazing!

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SB
Seattle
21 reviews
4.0Dined on June 17, 2018
Overall 4Food 4Service 5Ambience 4

The Alberni Keg is our favorite. The design is more open and modern than other Kegs, which gives it nice energy. Spouse had the baseball sirloin, perfectly cooked and beautifully seasoned. I had the tenderloin, always a good bet. Sourdough bread was heavenly. The veg (asparagus) was just slightly overcooked to my taste, but fine. We were content to stay with the main, no appetizers or dessert.) This is an excellent value for the price. Service was friendly, polite and responsive.

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OT
Vancouver
1 review
4.0Dined on June 17, 2018
Overall 4Food 4Service 5Ambience 2

We had a patio seat which was nice although a little off putting to see a mouse running around!

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TA
Vancouver
1 review
5.0Dined on June 17, 2018
Overall 5Food 4Service 2Ambience 5

It took them 20 mins to fill our glasses with water needed out my order..... also look at the pic below lucky there was no little kids

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AR
1 review
3.0Dined on June 13, 2018
Overall 3Food 2Service 4Ambience 3

I ordered their spare ribs and they were not very good at all. Would not recommend them.

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T
Toronto
69 reviews
3.0Dined on May 15, 2018
Overall 3Food 2Service 4Ambience 4

Disappointing experience. We came to this steakhouse for prime rib. Was told after we ordered they only had well done meat. Then came back later to tell us they had run out. This happens frequently at the Keg. Would not return to the chain.

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N
Vancouver
3 reviews
2.0Dined on May 14, 2018
Overall 2Food 2Service 1Ambience 2

So my family took me for Mother’s Day this past Sunday. The night started off well. We sat outside on the patio. So we ordered wine and appetizers along with our dinner. The appetizers came separately and then the bread arrived. When I ordered I was specific in asking if they could make the prime rib medium rare. The waitress said that would be no problem. I said if they can’t I will order a steak. So our 4 meals arrive and my prime rib and my son’s was well done and my husbands was medium rare. We all ordered med rare. So why send out a meal if you know the order is wrong. So after finally trying to find our waitress and flagging down someone else we returned our meals. About 10minutes later someone dropped off new meals for my son and I. No apology given. No we are so sorry for you having to wait....on MOTHERS DAY. Also the meal that was dropped off was significantly smaller portion to the previous over done meal! Meanwhile my husband and daughter had finished their meal. Needless to say not the best meal. We go to the Keg very often and in the past we have always been treated well. The restaurant was busy due to it being Mother’s Day but not overly busy. So I was left very underwhelmed and would have think about returning.

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OT
1 review
4.0Dined on May 13, 2018
Overall 4Food 5Service 3Ambience 5

Great ambiance on the terrace!

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OT
1 review
4.0Dined on May 13, 2018
Overall 4Food 4Service 5Ambience 4

Birthday weekend for my daughter. Server was excellent, food was great. Sat on the balcony which was great. Overall great dinner

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K
Calgary
2 reviews
4.0Dined on May 13, 2018
Overall 4Food 4Service 4Ambience 4

Another enjoyable meal at the Keg...this is one of my favorite locations! The ambience, the servers and the views are amazing.

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B
Newcastle
1 review
5.0Dined on May 12, 2018
Overall 5Food 5Service 5Ambience 5

We had a beautiful meal and very good service

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OT
Hawaii
1 review
5.0Dined on May 12, 2018
Overall 5Food 5Service 4Ambience 4

Steak war top auf den Punkt genau. Sehr zu empfehlen.

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D
1 review
2.0Dined on May 12, 2018
Overall 2Food 2Service 5Ambience 4

We took two friends here for their birthdays. The waiter was great, the food not so. My husband's steak was so fatty and chewy he couldn't eat it. The manager did come and apologize and took the meal off our bill. For the money, the food really isn't worth it. We wouldn't go back.

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v
Vancouver
2 reviews
5.0Dined on May 11, 2018
Overall 5Food 5Service 5Ambience 5

Was a great night out....food was excellent... same with our server, Juan. Overall would highly recommend.

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DS
Vancouver
2 reviews
4.0Dined on May 7, 2018
Overall 4Food 4Service 5Ambience 4

Had a lovely date night here. The white sangria was amazing!

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OT
1 review
5.0Dined on May 6, 2018
Overall 5Food 5Service 5Ambience 5

Wonderful!

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KH
Vancouver
8 reviews
5.0Dined on May 6, 2018
Overall 5Food 5Service 5Ambience 5

Service is good.
Food is awesome.
Location is very good!

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h
Vancouver
2 reviews
5.0Dined on May 5, 2018
Overall 5Food 5Service 5Ambience 5

The food and service were both exceptional. Unfortunately, I cannot remember the name of our server but he was excellent. So attentive to our needs and very friendly.

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PR
Vancouver
3 reviews
5.0Dined on May 3, 2018
Overall 5Food 5Service 5Ambience 5

Hostess and all waiters are excellent! Great service without being intrusive!

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OT
1 review
4.0Dined on May 1, 2018
Overall 4Food 4Service 4Ambience 4

Graduation

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T
Vancouver
4 reviews
5.0Dined on April 28, 2018
Overall 5Food 4Service 4Ambience 5

Such a great night and great food! It’s always the perfect choice for going out and entertaining visitors which we were!

Always awesome

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SC
Vancouver
1 review
4.0Dined on April 25, 2018
Overall 4Food 4Service 4Ambience 4

Keg's always pretty good. A $5 steak from Costco on the BBQ at home's about as good as a $45 steak from Keg tho.

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K
Vancouver
1 review
5.0Dined on April 23, 2018
Overall 5Food 5Service 5Ambience 5

Steak cooked to perfection, servers were knowledgeable and friendly

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OT
1 review
1.0Dined on April 23, 2018
Overall 1Food 1Service 2Ambience 5

I went tonight for a special early mother’s day dinner with my mom and daughter. I ordered my daughters meal as soon as we sat down at 510pm.. It arrived when our dinner arrived at 540 and was undercooked and had to be sent back. I ordered the filet mignon cooked medium and it arrived blue rare. I sent it back and received the second attempt 15 minutes later once my mom and daughters plates were already cleaned off the table. The second attempt was also rare and I chose at this point to ask for the bill and leave. I felt the waitress and manager were ok in dealing with it but would have liked to see the kitchen staff improve their level of service. Was disappointed overall I am a local and expect better.

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L
Vancouver
9 reviews
5.0Dined on April 21, 2018
Overall 5Food 5Service 4Ambience 3

Had never tried this particular location, but I have to say this was by far one of the best steaks I've had in a long time! Cooked to perfection and good to the very last bite!

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M
Vancouver
2 reviews
5.0Dined on April 19, 2018
Overall 5Food 5Service 5Ambience 5

We celebrated my boyfriend's birthday the other day and it was my first time at The Keg. The service was outstanding, from the hostess to our waitress Patrizio who did an amazing job. He knows the menu by heart and gave me a whole explanation about the different cuts of meat. He also was kind enough to modify the plate to suit my preferences. As courtesy my boyfriend got a tasty ice cream cake which we shared. Excellent experience, I wouldn't change anything, my meal was delicious. My parents are coming to visit me and I already told them that I want to take them there. Love, Maria

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EC
San Francisco
2 reviews
5.0Dined on April 16, 2018
Overall 5Food 5Service 5Ambience 5

Twice a year, my brother and I visit Vancouver, Canada . I've travelled around the world and have come to the conclusion that "The Keg" restaurant (Alberni Street) is ranked number one in terms of its superior and exceptional service and culinary experience. Now, it's becoming a tradition that we must make reservations for lunch and dinner!

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