The Keg Steakhouse + Bar - Burnaby
Friday - Saturday 3:30pm - Midnight
Sunday 3:30pm - 10pm
Not sure why but on arrival they said they didn’t have our reservation. I showed them my confirmation email and they maintained that they didn’t have a reservation for us but would seat us anyway.
Brad the waiter was very nice and helpful. He even helped us carry the baby’s stroller up the stairs!
Good service. Nice atmosphere. Excellent meal (Arctic Char).
We were 10 minutes late for our reservation. The hostess told us to "Take a seat, I'll call you when your table is ready". She then made us wait another 10 minutes. The restaurant was practically empty. When we were seated, we were the only ones in our section.
Not a problem, we're patient.
While the server was efficient and quite pleasant for the most part, she was argumentative at one point. Not an issue really. Not for us at least.
Overall, a good experience.
Food was excellent and service too. Enjoyed the ambiance and conversation.
I thought that we could get a decent steak here. I can't believe how badly they overcooked the steaks. We should have complained but thought the better of it since we keep hearing horror stories of chefs taking vengeful liberties when redoing an order. The only saving grace was that they comped us a dessert for our anniversary, but overall, I have no inclination to ever return. There are so many other steakhouses in Vancouver.
Great service.....always.....Todd and Brad, Colin and many more
The service was fantastic. Our waiter was great and made our evening enjoyable. The only thing was my dinner. It was the special and the cook burnt my vegetables and pasta. It was poorly done and the cook should not have served it. The waiter waived our dessert. But the cook should have not serve it to the guests and redo that dish. It was an expensive item. The food quality was poor. Service was good.
2 out of 4 in our party ordered the Prime Rib sliders and they were very disappointing. The meat was way to thin and under cooked it tasted like pure mush! The only good part was the buns. We both couldn't finish all of them as they were just not what you would expect. You should be able to actually bite into a piece of meat, we both said it was like you are biting into nothing?? We would recommend the server advise what these sliders are like so the diner can decide if this is something they may want.
Excellent food and service, thank you Micheal.
The service was impecable. Melvin our server was attentive but not obtrusive.
Everything from the cocktails, appetizers to the entre and birthday cake slice was a 10!
The table was dirty before we sat down, the waitress quickly cleaned it. The wait for food wasn't very long, however I was pleasantly surprised by how keg had evolved to suit the Asian taste buds. The steak, despite being on the dry side, still quite tender.I got mashed potatoes with canjun shrimps. Even though the sauce was mediocre, ....,the waitress was a bit annoyed when we took more time with the menu. And it wasn't even that busy. Overall, the food was good but the service was a little short.
We had a very nice dinner, with very good fast service
Amazing service and great food. Family friendly. Love this location
The keg is always a great choice. You can count on good and great atmosphere.
Really good as usual
I was there with friends celebrating my birthday and it was a great time. The service was outstanding and the food was great and arrived hot and delicious. Everyone loved the drinks and the Billy Miner Pie to share at the end was fun.
Very friendly service, prompt fast service, and great dinner
Got a drink for free because they ran out of Malibu rum so couldn’t make it Keg sized. Sirloin steak & lobster was great, Colin was very attentive and didn’t forget us.
Celebrating a belated birthday! Overall great evening at the Keg!
This is by far one of my favourite spots! Planned on being there for a quick dinner, 4 hours later we find ourselves still there.... Great steak and lobster dinner along with my Fav baked garlic shrimp! Fantastic company, yummy wine! Delicious!!
My girlfriend and I were celebrating our August birthdays with our husbands. We visit the Burnaby Keg frequently. Their menu has everything that our group likes. And it is very appealing and tasty. All in all, we get good value and good service for our dollars. If there is some kind problem during our dining experience, the Burnaby Keg would apologize and quickly rectify it. Two thumbs up for this location!
Best Birthday Dinner Ever. Meals were delivered on time and the service was great.
It’s was ok, like to get drinks faster, but overall
Food was disappointing. Sliders were doused with horseradish, one steak cold, blue cheeses sauce was more garlic than cheese. Server was lovely drinks were great
The service was great! Billy minor pie is the best dessert!
We enjoyed the evening, service was great, food excellent (Steak & Lobster)delicious! Location close to our home. Prices good. We had a great time! Well done everyone! Kaye & Bob
We used OpenTable.ca for a reservation, and it was seamless. We got to The Keg a little bit early, and were seated about 5 minutes later. Our server (Anthony) was outstanding! Food was great and everyone enjoyed what they ordered.
Celebrated my birthday at the Keg. Server (Dan C) made some great recommendations and our dinner was delicious. He also asked if we were celebrating anything special and gave me a slice of cake on the house when we told him it was my birthday
Hello, Ive been going to the Keg with family and friends for many years and always enjoyed it. I went with family recently and was disapointed. First the young man was not being truthful with our party as he said there were only the taller seats in the outside area..upon looking that was not true. I must say we had great service from our waitress though, she was on the ball and friendly, making me feel special for my 57th birthday with a complimentary piece of birthday cake and wishes. The food was disappointing. The calamari was dry and the tatziki that came with it was tasteless. My sisters seafood on top of her steak was well overdone, the asparagus was soggy and the mashed potatoes were thick and tasted like they were from a box. I dont normally respond to these reviews but felt so disapointed in our long time Keg I thought I should, thank you, Corrie Anderson.
Their Bree cheese appy is to die for and now one of my all time favourites. I love their lobster and blue cheese steak. Look for their specials for drinks as each day as different specials available.
Dinner was ok, my sons steak ordered medium was almost raw and fatty he had to spit it out because it was too chewy, I ended up giving him my steak. The staff were great and ended up taking the steak and appy off the bill. Our waiter was wonderful! Great customer service!
Waitress made our experience easier and delightful. Took her recommendation of the feature.
We had great service at this Keg. One of our meals, the salmon came very undercooked/raw and the brussel sprouts that accompanied the meal were in my opinion, not very complimentary in the taste pallet.
The server was so accommodating and brought the manager in to talk about the fish. We suggested that the server tell the customer that the fish is served blue rare, so you know what you are getting. It was very nice and we felt well taken care of.
As I said "excellent service"!
We had the Filet Mignon and lobster tail, the meat came as ordered, and was superbly excellent . The Lobster tail looked and smelled good. The presentation was tasteful. Overall we enjoyed our afternoon out.
Had a great early Father's Day dinner! Our server, Belinda was a lovely lady! All the staff were very friendly and attended to any requests we had. My father thoroughly enjoyed his prime rib and lobster tail. :)
Will definitely bring my parents back for another relaxing family meal. Thank you for making my parents' night!
Overall the. Keg was as expected, however I checked twice before attending your venue for acceptance of my Hy’s gift card and was told that this was ok. On issuing my card I was told by my sever that they did not accept Hy’s gift cards anymore. Embarrassing. Not on my part but on yours. my company promotes these cards recommending use at the Keg
We are never disappointed at this Keg and our recent visit was no exception. Everything was delicious and Anthony, our server was great. Im always amazed how kid friendly the keg actually is.. anthony brought crayons and a snack plate to keep our 2.5 year old occupied. And the billy miner pie that arrived to celebrate the occasion was a thoughtful touch! Next time we will hit the patio, I always forget it exists!
Steak is great. Server smelt a little bit like thier smoke break had just ended, not very apatizing.
Took my wife for her birthday. As always this location of The Keg never disappoints. Food was excellent and waitress was very attentive and helpful. A beautiful Day to enjoy a meal out on the patio.
We enjoyed our meals very much.
Our service by Sydney was tops and Sydney was classy, friendly, obliging, and most personable. She was a joy letting me taste wine and getting me an Irish coffee.
Thanks for the wonderful experience Sydney. And to all the kitchen staff.
Thanks for the wonderful ice cream dessert. Our favourite. Thanks so Much. Louise and Jul