The Keg Steakhouse + Bar - Richmond Hill
Friday 3pm - 1am
Saturday 4pm - 1am
Sunday 4pm - 11pm
Busy night and wait staff was busy but respectful attention
Service was good. Good was great as usual of what to expect from The Keg.
It was great!!
Service was very slow... salads were served first but mine came with my meal..there was no dressing on my salad..had to ask for it, when it came, it was oily and not enough vinegar.. Since it was a vinaigrette. Others asked for sides that were forgotten... kids waited a long time for their food.
The server did not care to answer our questions properly but gave us wrong information about the happy hour is up till 4:00 p.m. when she sat us down at the dinner table at 5:30 p.m. But I am sure the happy hour is from open to 6:00 p.m. We had to ask another server but who is not serving our table; after he checked it out and advised us that happy hour is only applied to serve at the bar. The website was not stated all those restriction MUST BE having happy hour at the BAR!!! and whoever works there doesn't know the hours of servicing to customer. Very disappointed for my birthday celebration :(
Had a family gathering. The Keg did not disappoint. The service was excellent and the food was tasty and filling. I always enjoy my time spent at the Keg.
Enjoyed thoroughly, the meal, ambience and we were moved to a round table at our request...perfect for visiting with our table companions.
Good service and nice piece of prime rib
We indicated that we were celebrating our anniversary, once on the Open Table app and again when we arrived. They seated us beside a party of 12. Loud....very loud. Disappointed.
On both visits, we were escorted to a booth at the very back in the corner. Both visits we refused, and asked to sit at a table which we were given (a table for six for four of us). I had made reservations. Next time I will specify location. We all ordered steaks, which were very good, along with very generous sides (salads/double mashed potatoes). Great place to eat out. Definitely recommend The Key Steakhouse!
We had an issue with the rib steak but the manager fixed it right away. The keg never disappoints.
We Loved the Keg ! It was a birthday well spent with friends !
Overrated food in regards to price. Steaks of poor quality. You pay $30-40 for a steak when you can buy a full beef tenderloin that melts in your mouth for $75 on sale, cut them as thick steaks and have many mouth watering meals. Fries not great. Should be great home fries for the price. Temperature of food was not nice and hot upon serving. Service staff were great! Don't often write reviews, but, I was just so disappointed for the price.
My wife’s birthday
Steak returned 3 times. Manager looked at every steak.
Finally got to eat way after my guests.
Special evening celebrating our 25th Anniversary and our server (I believe her name was Chantal) she did an outstanding job with great service, great personality, very engaging with us and thank you for the Billy Miner Pie. Thank you once again will definitely be back
Chain. Felt like it.
It was absolutely lovely, the food was fabulous, the service was a 10 it was a wonderful experience
Great food, good service, very reasonable price, will definitely go back when i am in the area
Great service, and servers made great conversation and it was a great meal and great night overall!
My steak was raw and it got me sick afterwards. Disappointed at the $38 steak and poor cook on it.
Location is good, close by highways, the steaks were wonderful and the services was excellent.
Three members of my family and I went for dinner. Two of us order the lobster, available in the summer. If a restaurant offers lobster on the menu, there should be appropriate utensils which were not available. The prime rib was not as good as usual. The steak and appetizers were good. The service was excellent.
Our waiter was very nice and accommodating but we had made early reservations for 5 people at 5:00 p.m. before the rush and were placed at a cramped table in an otherwise empty restaurant, which we had to complain about to get moved. Our waiter took our order but servers brought us our food and there were mistakes. We had trouble getting the attention of the servers as they had quickly left our table and were conversing with several co-workers and a manager one booth over from us. They were loud and ignoring customers and the place wasn't even busy yet. We have been to the Keg and this was a first. We will be looking for a new go-to place for steak in York Region as a result.
The service was great and my family had a good time.
We ordered the steak and lobster
Our server was A one! She was very knowledgeable about menu items and quick to please.
My Cajun shrimp didn’t taste anything like Cajun, and my filet steak that came with it was dry and tough, not up to standard I was expecting. And 30 odd dollars for that is nuts.
We had a great time there,celebrating the Sweet 16 of our granddother.The food&the service were great.THANKS.
I am married, but retired for quite a few years. I still like to go out for a nice dinner with my wife. We have been here before and has always been a special time for use, the food, the ambiance and all round pleasant service.
Thanks for helping me make a special night of it for my wife and I.
Food is great. James is a fantastic server.
Great server, food was delivered in perfect sequence an was delicious. Portions just right.
Great service and food as always!
Excellent service, nice ambiance, food not as good as it used to be.
Great place to go for a really good meal. They treat you right at the Keg
We were celebrating a birthday...from the moment we arrived the staff was friendly, courteous and attentive. Our server was amazing - she was professional and responded to our needs immediately. Our food arrived all at the same time which was commendable, as we were a large group. We were given time to enjoy ourselves and were not rushed in any way. Thanks for a great experience.
We ordered three steak classics, unfortunately two of them were over cooked.
Great food! Good Service! Most importantly great environment to have conversation and chat.