We came for our 6 year anniversary and everything was perfect. They even treated us to a slice of cake to celebrate.
Great food, good service. Special attention to birthdays and anniversaries.
Will go back again for sure had a great experience
Our experience here was near perfect. The food superb, the waiter Dave was outstanding, and the ambiance notable. The keg mansion is one point ahead on ambiance but Watertown was still lovely. We went to celebrate a late Mothers day, 50th birthday and a 25 year anniversary! We had a lot to celebrate! Dave went above and beyond as our server chatting easily and providing information on steaks and why the steaks taste so much better than anything we can make at home no matter what cut we get or the prep we do! The whole night was a special night to remember not only for the celebrations but for the service and food provided by the Keg.
Calamari appetizer was slim pickings. We have had better quality and quantity at other restaurants for same price.
My Mom's chicken starter dish at $16.00 overpriced, only 2 items. Coleslaw was tasteless and chicken was dry. A small salad or soup could have been included.
She didn't want to complain as she thought it would just be replaced with the same quality
so she felt it was not worth the effort.
What choices do you have for an elderly person who is not a big eater or enjoys steak??
Mom had chicken fingers and garden salad at Kelsey's for $10.00 and was very pleased
with that dish compared to your $16.00 dish.
My Steak Oscar was not so pleasing as the fries were cold and the shrimps and scallops
were not hot. I did get replacement hot fries and seafood but I was already finishing up
with the steak. These items should have been done properly the first time.
The other 3 guests at our table were pleased with their Classic Steak dinners.
We do find the Keg somewhat overpriced but we were given gift cards for my birthday
celebration that day.
The wait staff was friendly and efficient. Very pleased with our reserved table.
Music was not too loud whereas most establishments have the music so loud you
can barely talk and hear your companions. Loud music is not conducive to a nice
The Keg is a nice restaurant to go for a special celebration.
Service was excellent. Server (Carolyn) was outstanding. Steak (Teriyaki Top Sirloin) was tough (cooked to medium). Otherwise an excellent outing.
Our waitress was awesome, the food was amazing and the ambiance was perfect... Thank you
As the server and manager will attest, I was not very impressed that my first bite into my prime rib was actually was a bite into a bone. I wonder that it didn't break off a tooth or two. It ruined the dinner for me. That is the second of two recent disappointments with a Keg dinner - different location. I will say the Waterdown staff handled the problem satisfactorily and my three guests were satisfied with their dinners
We dined through an email reservation (a certain Plus) on May 3, 2018 to celebrate the sale of the family home. Parents and daughter opened with cocktails. I selected prime beef (cooked medium to perfection) served with double baked potato, baked potato, twice. tasty gravy and delectable onions. We thought the bill with tip at $170 a little pricey but who can complain when we have just sold a house. The reception and service by staff was excellent. I would recommend the restaurant unreservedly but indicate the price. Thanks for our outstanding evening. "Satisfied customers of Flamborough/Dundas".
Dinner was great and service was very good, you would have sold a prime rib dinner except I love horseradish with my prime rib, you don't have a horseradish that you can taste, just HOT.
Always a great experience food is amazing and the service is top notch
Susie is excellent server, friendly & attentive. Brought us complimentary piece of cake for the Birthday we were there for
Food was good, service was good. Waiter was polite.
We had a lovely dinner celebrating a family birthday. Briar (our server) was just fabulous.
the food is terrific and service was great. we had our 3 kids with us and they were very quick with the food.
Our server Victoria was terrific! Lots of great conversation and fun . Thanks for appreciating family.
Even though I had said in my reservation that it was an anniversary it was not acknowledged by our server.
His service was wonderful and the food was excellent
A bit pricy. But quality food and excellent service makes up for it
My filet mignon was tough.. even at medium rare. Bacon wrapped half the cut and was non edible. Service was amazing. Just an off night I guess
We had a great time. Although I requested a no wine menu; glasses and menu were on the table upon our arrival, it was busy so I'll give them a break. The food as always was great. I was treated to this dinner by family so I didn't see the bill :O .. but it's worth every nickle to me :)
Our server was pleasant; the guests had her running back and forth; so coots to her for juggling all our hungry needs. My local Keg (upper james) was closed for renovations so once it's open will return to that location, as I came from Hamilton and don't drive so cab fare was $25 from downtown. Put your wallet to the side and enjoy the moment :)
We were lucky enough to have ERIKA take care of us. Rarely do we feel this good about the service when we dine out. Yes the food was great too.
Neil & Janice
Recommend the Baked Garlic Shrimp to start! Our steaks were cooked to perfection and melted in our mouths...garlic mashed potatoes were nice and fluffy no lumps!! Overall, awesome dinner!
Last minute spur of the moment reservation. We snagged one and drove right to the restaurant. Immediately greeted and taken right to our seats. A lovely, quiet booth. The server (I wish I could remember his name) was super pleasant. We took his suggestion on the special, he really “sold it.”
The food came out I a reasonable amount of time and it was just as advertised- delicious.
Everything went straightforward and the server was amazing throughout.
This is our local Keg and we’ll keep coming back again and again as long as the food and service were as outstanding as they were yesterday.
Our server was very good, friendly, and helpful. It was a special occasion and our table was ok but I did request a more private seating to accommodate my hearing problem. On the down side I was not not able to participate in any conversations, on the upside our friends had a great time. The appetizers were good and served hot, the libations were good and the wine list was ok. Some of the steak orders were cooked as requested and some were not. The staff were very courteous and more than made up for the mix up.
I was pleasantly surprised by the Waterdown location as I had only been to the Keg mansion.
I was glad with my choice and would be inclined to chose the Keg in Waterdown for a future celebration.
Very good top to bottom.
My kids and myself had a wonderful time Friday night. Our server, Chelsea was amazing, very attentive, bubbly and kind. Couldn’t ask for a better experience!
Had an awesome time, and our server was the best! 🙌🙌🙌
The KEG is know for its quality cuts, and flawless preparation, of the cuts of beef it offers. This past visit was no exception. The staff are always friendly, courteous and welcoming. They offer insightful and helpful suggestions regarding the selection of our meal. Our entre arrived at our table promptly even though the premises was seated to near capacity. Our server, Nick, was very adept at his profession, which was demonstrated by his attentiveness - without being bothersome, helpful - without being condescending, friendly - without being familiar and efficient - without "rushing" us. Overall a very pleasurable dining experience!
We had a great experience! Server was awesome and very attentive who went above and beyond to serve us
Our server was very friendly and attentive to our needs. She responded quickly and appropriately with our requests/changes. The food was very good with a free dessert to celebrate a family birthday. Highly recommend The Keg in Waterdown.
We always have a grand time when we visit this location. Food is very good as well as the service. When you are paying this much this is what you should expect. Very pleasant. Thank you as this was my husbands birthday dinner.
Prime Rib was awesome. Brianne was excellent. Will be back soon.
We had the best server ever. I felt totally looked after and comfortable. The food was amazing and I was carefully looked after due to my sensitivity to gluten. Thank you
The four of us had a great meal !! We were celebrating 3 birthdays and the waitress / manager offered ALL of us a free dessert! Very much appreciated and was very yummy :)
The services was impeccable, never had such friendltly, quick and correct service like this before. Food was accurate and was even better to eat.
Well done, i will revisit
Everything was excellent, my one daughter ordered her steak med well, and she had no pink at all, but it was still delicious she said. The service was awesome. Everyone was friendly.
Good Keg experience and especially grateful we could make reservations! Love the semi circular banquettes but wish they had a better view - they’re usually elevated to get a good view of the entire room. Would definitely come back.
Overall food was good. My daughter ordered a Medium done sirloin steak and it arrived well done. They took it back and cooked another steak for her and it now came back medium rare. They took it back for the 3rd time and finally got it to how we originally asked. This all happened while the rest of us finished our meal and our daughter was left waiting for another 20-30minutes. I must say that the waiter and manager took care of it for us and they handled it well. The unfortunate part is that someone needs to ensure proper cooking of the steaks when they leave the kitchen. This is the 2nd time we’ve been to this location and it has happened before.
Always great service and fantastic food! Fun atmosphere if that's what you're looking for or get a quiet booth and enjoy your date night.
As usual, great food and fair price. What makes the Keg's prime rib so great is the best horseradish in the area.