The Keg Steakhouse + Bar - Waterdown
Thursday 4:30pm - 11pm
Friday 4:30pm - Midnight
Saturday 3:30pm - Midnight
Sunday 3:30pm - 11pm
Reservation for 5. Arrived 4:45. Didn’t get sat till 5:11 in an empty restaurant. Odd. Server Erika great as usual. Food unreal.
My steak was not cooked as ordered. I ordered medium but received well done. Not very happy. Wouldn't recommend this location.
Steak needs to be cooked with more consistancy; being medium rare all the way through. Last 2 visits my steak was done incorrectly.
The food was good, the service was good. We were not impressed with being stuffed in a corner with nothing to see but walls. It was a special evening out, which we rarely do. Sorry just disappointed!
Overall experience was exceptional and will surely go back to Waterdown while our Upper James Keg is being built! Thank you!
excellent dinner....they messed up on one drink said next one is on thehouse.food lovely ...the waitress Chelsea was very caring..very attentive....answered all questons with a smile...she was a pleasure to have as our waitress...
Every one loved their meal and service, we will definitely be back!
Overall all a nice evening. I'm sorry I did not request a booth with my reservation. The open tables are just too noisy for me. I also wish there was more of a selection when it came to salads. ie a salad with steak or chicken option. Otherwise, the food was good and it was an enjoyable evening.
One of the reasons we go to the keg is because we know the food will be excellent and the service top notch... Tonight was no exception. David was our server... great service! Food atmosphere was excellent!
We have been at this Keg many times and they always meet or exceed expectations. Through no fault of their own they were out of a desired app but in true Keg fashion did everything they could to make up for it. As always our steaks were served exactly as ordered and so tasty. Well done staff..again..
Anniversari and birthday
Server was spectacular, and the food was delicious.
My husband and I enjoyed our prime rib dinners, however, my daughter's roast chicken dinner was under cooked and therefore she did not eat her meal. The manager comp'ed her meal which was appreciated.
I work in a fine dining restaurant so I understand the value of a great experience. I was aware that Jack was doing a reverse shadow and that he was new, he did an excellent job. Very time efficient and his table touches were frequent. Food came out hot with no mistakes and if we needed anything he was quick to get it for us. He gave my grandma an excellent birthday experience. I look forward to coming back to see him when he’s serving on his own.
Had a great meal. Staff were prompt and courteous. Keep up the good work. We'll be back...
The lobster tails were very moist and fresh. Steak was cooked perfectly. Our server Laura was very attentive and friendly. We were not rushed and were able to enjoy the meal. It was a birthday celebration and we enjoyed the Billy Miner Pie.
food was great, service was outstanding. The Keg never disappoints.
Our reservation was on time and our server very attentive and friendly. Billy Miner Pie is the best.
This was an anniversary.....we had a waitress change aftet 15 min...and a waiter named Mike took over..
He took our order for 2 top ribeyesteak dinners....our order never made.to to the kitchen and after an hour we were approach my Manager Jeff...he was very nice and apologetic...he told us somehow our order was never sent to the kitchen and therefore wanted to make it right...and said our dinner would be on him....and that our order would be out soon....i told him what a classy move he displayed...and was impressed with his honesty and professionalism...and he made our anniversary night an occasion to remember forever...Thanks so much Jeff.
Celebrated my brothers birthday and it was an excellent experience. My brother has an allergy to shellfish. The staff, including the manager who came to our table , took time to assure us that there would be no risk of our brothers’ meal coming in contact with the shellfish. The food was prepared as ordered, came to the table hot and was delicious. Our server Carolyn at Table Five was fantastic. Friendly, knowledgable and professional. She made the experience even better!
Always great service and good food and this visit did not disappoint. Party of 5 and everyone had a great meal.
Caesar salad was old - brown lettuce wilted over dressed - for 2 of us . Steak fries barely warm - and not many fries - they really need to improve them - tasteless cardboard must be frozen fries . Actually the whole experience is getting stale -
Food is always great at The Keg, you really can't go wrong. Service was good. Surprisingly busy for a Tuesday night.
Our times at the Keg are always good ones. Food and service always top notch.
My wife and I ate dinner here to celebrate our 2nd anniversary. This restaurant has great ambience, high quality food and genuinely enthusiastic staff. They are doing a lot of things right.
We were greeted in a friendly manner upon arrival. We were given ample time to look over the menu, before making our choices. Our waitress was well informed. The warm bread was an excellent appetizer, our steaks were mouth watering, the vegetables (especially the asparagus) were cooked to perfection and the mashed garlic potatoes were delicious. The brownie sunday and creme brulle were wonderful and a real taste treat! What a surprise we got when our bill came and we did not have to pay for desert. Our waitress apologized for the wait between the main course and desert, but we were so deep in conversation that we did not notice. I would definately recommend The Keg in Waterdown to family and Friends and hope to return again soon myself!
Always a great experience at the Keg. Good Canadian company.
the meal was excellent. fillets very tender. service was great untill bill time and that took a bit long. but our server was very good otherwise...thanks!
Thoroughly enjoyed our evening. The staff are very friendly while being efficient. Our food arrived very hot and exactly as we requested. The “ Billy Miner” birthday treat was appreciated.
The food was amazing and the service was top notch.
Good service and great food.
Our first rap date and we had an amazing meal. Tried something new and thiuroughly enjoyed every bite. The server was very pleasant and gave us the opportunity to enjoy each other’s company and not feel rushed. Our date was three and a half hours for dinner. We will absolutely be booking there again. Well worth it!
We had an awesome dinner, service was exceptional!
We had a nice time! Our server was lively and food was out if this world delicious. Our compliments to the chef. Great job!
When I made the reservation online I requested a "Gluten Free and Dairy Free" desert option for my wife. That request did not make it to our server. Not disappointed just commenting. Our server did provide us a complementary cheese cake desert to take home which I enjoyed the next day. Thank you.
The only thing I would have appreciated is opening a new bottle of Freixenet when they are offering it “by the glass”
I ordered the Keg Classic meal which comes with a starter salad to which I never received. The service near the latter half of the meal seemed to be lacking drastically to the point where we just wanted to leave.
Great overall experience on our 51st Anniversary. Appreciated the complimentary dessert. Server was excellent as well as the food. One tiny misstep. The meal advertised asparagus as the vegetable which was one of the reasons I chose that item. Much to my disappointment I got green beans instead. It would have been nice if the server mentioned the substitute but maybe he wasn’t aware of the change. I never ate the beans. Otherwise a wonderful dinner. Thank you.
We enjoyed the whole experience. Our server was very nice and helpful. The food was delicious. This is why we always return. Thank You