The Keg Steakhouse + Bar - Waterdown
Thursday 4:30pm - 11pm
Friday 4:30pm - Midnight
Saturday 3:30pm - Midnight
Sunday 3:30pm - 11pm
Great food. Great friendly staff.
The service was quick and timely. Staff were very friendly.
Food tasted great.
I find prices are always very high there.
We have eaten at this Keg location many times previous. I had the lobster tail & baked potatoe. Which was good. My husband had the prime rib dinner that he found was salty & not enjoyable. He felt that the piece of beef was not carved off a roast but was cooked by itself & thus was dry. We will have to consider if we will eat here again. As I have stated we have always had a good meal at this location, however this visit did not meet expectations for monies spent.
Awesome all the time! Steak cooked perfectly. Gave me mushrooms instead of a carb for a side. And my kids love it.
Overall we loved the evening, we had a few minor things that weren't to our satisfaction that I would like to mention, I ordered the prime rib at the recomenddation of our waiter for tenderness, however when it arrived it was extremely fatty....when asked how the meal was I expressed my displeasure in the steaks fattiness and he did offer to make me different steak but I didin't want to wait for another meal while my wife ate it was our 29th wedding anniversary so I delcined and took half the steak home for anyone who wanted it. Also the table beside us received bread right after they got their drinks, we never did get the bread for our table. Our waiter asked us if we wanted bread but never did bring it for us. Other than those two items the dinner atmosphere was really nice and I will return I just won't order the prime rib ever again.
Food was amazing we celebrated our 5 year anniversary and Omar our waiter was awesome. Excellent, friendly service.
We will be back later this month to celebrate my 40th birthday
I always go to the Keg. We love going. But, we don't like being seated near the kitchen. When I asked not to be seated there, they placed us somewhere equally as bad--near the station where the servers toll up the bills and hang out to chat. My husband and I were very uncomfortable sitting right next to the servers' little hang out spot, while hearing them chat and watching them stand around looking bored... a bit disappointing really. I know your servers are only human and need to take a break every now and then, but they shouldn't be hanging around their till station to gossip if there is a dinner table right across from them with customers seated trying to enjoy a somewhat private dinner. Can't they go 'round the back or to the kitchens to do that?
We’ve been to the Keg many times, second time to this location, and we are never disappointed. This occasion was slightly different. My steak was over cooked and the Caesar salad had almost no dressing. We were celebrating our anniversary and I didn’t say anything so I really can’t complain because I didn’t give them an opportunity to remedy the situation. That being said, I’ve never had an issue before so this was an unusual experience.
Always Scrumptious!!! Can't beat the escargot - I've had escargot in France and the Keg makes them better!!! Steak/Seafood oh my... so good. Love the Keg.
Outstanding, as always! Please, change nothing, ever.
Great quick service, knowledgeable and friendly waitress. Food came quick, extremely fresh and cooked perfectly. Enjoyed the small craft beer selection that they had rather than Macro beers. Love this place.
The appetizers were hot, but served at different times so difficult to share. Some meals were not hot. My husband's steak had grissol in the middle of it. There was too much dressing on my mom's Cesar salad so the lettuce was wilted. It took too long between the appetizers and the meals to arrive...about 30 minutes.
Requested a booth, but didn’t really get one - usually always great - my husbands French onion soup too much bread not very much onion in it - his favourite too so disappointing and his peppercorn steak was very fatty - service wasn’t the best and it usually is. So overall disappointing and the Keg is our favourite restaurant that might have to change though -
My first visit to this location. Very nice decor, a bit on the darker side, but not too dark. Great service and food, the Keg delivers. Small and intimate or large gatherings, all will be welcomed here. Try the Billy Miner Pie for dessert 🍰!
Fabulous tasting food - a memorable prime rib dinner.
We can't get over how great our dinner was !
Our reservation requests were honoured perfectly.
Wait staff was most friendly and genuine - very nice.
Catherine our server was friendly, happy and strived to please.
Another server Kyle would stop by and make sure we weren't lacking anything.
Restaurant was busy but service was not affected - was very good.
It was our wedding anniversary, on a Monday. First they had no booths. This was because they had a major problem with water dripping from the ceiling onto many tables and therefore had to close off many. Second they had run out of live lobster because of being busy the day before. Then right when we expect our prime rib dinner to be arriving, the kitchen manager comes to tell us they had run out of prime rib. A few negatives add up to some disappointment. They did replace our steak choice with one they thought was better, but we would have rathered the prime rib! Our waiter was great which was helpful.
We left with a bit of a sour taste.
We had a great meal and our server Nick was polite and knowledgeable. Im guessing he will soon find himself in a management position and no, we have never met before. A good company always recognizes its good employees. Lets see.
Made reservation and still had to wait 10 minutes to be seated but our waitress made up for it and we had a nice evening.
Such a great experience. Gavin our server was wonderful, warm and inviting.
Well run location. Excellent staff. Steaks consistently good.
great time. accomdated us sitting in another spot as there was a big party.
Fantastic for people with allergies. The chef came to our table and did special order for my son who has nut allergy.
Great place to go for a 'Special Occasion'. Restaurant is nice, servers are friendly, sociable, work together as a great Team. Very impressed that the Servers 'time' the courses of the meal. I will always go back to The Keg in Waterdown... they are not all the same. We have been to many and Waterdown is our favorite.
Reservation for 5. Arrived 4:45. Didn’t get sat till 5:11 in an empty restaurant. Odd. Server Erika great as usual. Food unreal.
My steak was not cooked as ordered. I ordered medium but received well done. Not very happy. Wouldn't recommend this location.
Steak needs to be cooked with more consistancy; being medium rare all the way through. Last 2 visits my steak was done incorrectly.
The food was good, the service was good. We were not impressed with being stuffed in a corner with nothing to see but walls. It was a special evening out, which we rarely do. Sorry just disappointed!
Overall experience was exceptional and will surely go back to Waterdown while our Upper James Keg is being built! Thank you!
excellent dinner....they messed up on one drink said next one is on thehouse.food lovely ...the waitress Chelsea was very caring..very attentive....answered all questons with a smile...she was a pleasure to have as our waitress...
Every one loved their meal and service, we will definitely be back!
Overall all a nice evening. I'm sorry I did not request a booth with my reservation. The open tables are just too noisy for me. I also wish there was more of a selection when it came to salads. ie a salad with steak or chicken option. Otherwise, the food was good and it was an enjoyable evening.
One of the reasons we go to the keg is because we know the food will be excellent and the service top notch... Tonight was no exception. David was our server... great service! Food atmosphere was excellent!
We have been at this Keg many times and they always meet or exceed expectations. Through no fault of their own they were out of a desired app but in true Keg fashion did everything they could to make up for it. As always our steaks were served exactly as ordered and so tasty. Well done staff..again..
Anniversari and birthday
Server was spectacular, and the food was delicious.
My husband and I enjoyed our prime rib dinners, however, my daughter's roast chicken dinner was under cooked and therefore she did not eat her meal. The manager comp'ed her meal which was appreciated.
I work in a fine dining restaurant so I understand the value of a great experience. I was aware that Jack was doing a reverse shadow and that he was new, he did an excellent job. Very time efficient and his table touches were frequent. Food came out hot with no mistakes and if we needed anything he was quick to get it for us. He gave my grandma an excellent birthday experience. I look forward to coming back to see him when he’s serving on his own.
Had a great meal. Staff were prompt and courteous. Keep up the good work. We'll be back...
The lobster tails were very moist and fresh. Steak was cooked perfectly. Our server Laura was very attentive and friendly. We were not rushed and were able to enjoy the meal. It was a birthday celebration and we enjoyed the Billy Miner Pie.