The Keg Steakhouse + Bar - West Edmonton

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1. OT

   OpenTable Diner

   Edmonton

   6 reviews

   3.0

   6 reviews

   Dined 2 days ago

   overall3food3service4ambience4

   We dined a little late, arriving at 9:00pm. The service was adequate but the food was very sub-par. Not what we’re used to at the Keg we usually visit. The steak was excellent, however the potatoes were definitely old and been sitting and the vegetables were very obviously reheated and they were shriveled and cold. We did mention the issue to the waiter and we received a small discount from our bill, which we appreciated. Overall you expect great food when you visit a Keg and pay their prices. This did not meet our expectation.
   

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2. TW

   TimW

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience3

   Food was excellent. Server was exceptional. Need smaller size alternative choice for the ribeye and New York strip loin steak. Free Birthday cake was a wonderful bonus. Will definitely be coming back.
   

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3. KC

   KenC

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   My last 2 visits were each with a different son, one from California & one from Calgary. Both were very impressed with The Keg. You lived up to every promise I had made to them!!
   

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4. CS

   ChastityS

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   I took my children out to celebrate my late father's birthday! The server was great. She accidentally spilled our drinks, but she was very kind so it wasn't an issue. I ordered my steak medium rare, and it was rare. So they cooked it some more. I didn't mind waiting as I was having a nice time with my children and the server and manager were very gracious. I received a discount and a free dessert. The experience as a whole was enjoyable.
   

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5. MP

   MalcolmP

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service3ambience4

   Great food, wait times were good. Service was ok, only seen our waiter a couple fimes
   

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6. P

   Petal

   Edmonton

   8 reviews

   4.0

   8 reviews

   Dined 4 days ago

   overall4food4service4ambience4

   Over all good. My daughter is in a wheelchair. The button to open the front door for wheelchair users was not working. I would like to think that customers sitting in wheelchairs are equally as valued as walk in customers. Apparently not because that button has not worked for at least a year.
   

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7. D

   Danielle

   Edmonton

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   overall5food5service5ambience5

   Our server Nick was great. Very attentive. Very impressed that the cook came out after it was stated that one person had allergies.
   

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8. DS

   DougS

   Edmonton

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   overall5food5service5ambience4

   Foid and service was exceptional. Kevin our server was great.
   

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9. D

   Deborah

   Las Vegas

   40 reviews

   vip
   5.0

   40 reviews

   Dined 5 days ago

   overall5food5service5ambience5

   My husband & I had the Blackened Chicken - what a fabulous choice! We both really enjoyed it; a very generous portion complemented with garlic mashed potatoes and sautéed zucchini / red peppers. Would definitely have this again - might be a new favorite!
   

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10. C

    Colette

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food5service5ambience4

    Outstanding prime rib as always and service was spectacular!! Will definitely go back again
    

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11. RW

    RoxanaW

    Edmonton

    4 reviews

    1.0

    4 reviews

    Dined 5 days ago

    overall1food1service1ambience3

    We were disappointed by the service on our last visit. My husband’s steak arrived over cooked. He was assured they would rush out a replacement and didn’t offer to take my plate and keep it warm. He waited 25 minutes for the replacement and eventually we said we didn’t want it. The restaurant comped his meal which he didn’t eat, besides some of the potato; it was a disappointing experience since the service and food are both usually so good at The Keg.
    

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12. BH

    BobH

    Edmonton

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service4ambience5

    One of the best meals we have had in some time. Prime rib and lobster was excellent.
    

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13. J

    Junnie

    Edmonton

    1 review

    5.0

    1 review

    Dined on May 30, 2023

    overall5food5service5ambience5

    Our server Nino was excellent, very personable, respectful and accommodating. This is the second time we have had him and he’s been excellent. Love coming to the west end Keg and the wonderful service we get. Thank you!
    

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14. BT

    BarbT

    Edmonton

    4 reviews

    5.0

    4 reviews

    Dined on May 29, 2023

    overall5food5service5ambience4

    Always enjoy eating at the Keg in the west end. Service is always great and prompt. However, I find the restaurant quite loud. Hard to hear my spouse.
    

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15. OT

    OpenTable Diner

    Edmonton

    17 reviews

    vip
    5.0

    17 reviews

    Dined on May 28, 2023

    overall5food5service5ambience5

    A prefect evening! We couldn’t have asked for a better night out
    

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16. D

    Dodo

    Edmonton

    5 reviews

    5.0

    5 reviews

    Dined on May 28, 2023

    overall5food5service5ambience5

    We wanted to celebrate a busy week. As always we enjoyed an excellent meal with fantastic service.
    

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17. KD

    KirstenD

    1 review

    5.0

    1 review

    Dined on May 28, 2023

    overall5food5service5ambience5

    Our server, Tammy, was magnificent. So friendly justice as all staff there were. The food was exceptional and the we couldn’t have had a better evening. Thank you!
    

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18. C

    Carolin

    1 review

    5.0

    1 review

    Dined on May 27, 2023

    overall5food4service5ambience4

    Fantastic meal. The server was wonderful!! We look forward to returning.
    

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19. C

    Carlilly

    Edmonton

    4 reviews

    5.0

    4 reviews

    Dined on May 27, 2023

    overall5food5service5ambience5

    Chris was our server for my dad's 65th birthday. Shout out to him for being such an amazing server. Good character, attention to detail and quick to all requests. Meal was great. 10/10
    

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20. M

    Marty

    Edmonton

    3 reviews

    5.0

    3 reviews

    Dined on May 27, 2023

    overall5food5service5ambience5

    As always, we had a good experience at the Keg. We are so pleased you don’t have blaring background music, as is the case in many restaurants. It is “people noisy” enough!
    

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21. GG

    GarryG

    Edmonton

    2 reviews

    5.0

    2 reviews

    Dined on May 24, 2023

    overall5food5service5ambience4

    We like a quieter atmosphere so we found music a bit loud and hard to visit as my ears aren’t as good as they were
    

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22. l

    lesliec

    Edmonton

    2 reviews

    5.0

    2 reviews

    Dined on May 23, 2023

    overall5food5service5ambience5

    Our waitress was outstanding and attentive. Food delicious and quick service
    

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23. MC

    MikeC

    Edmonton

    10 reviews

    4.0

    10 reviews

    Dined on May 23, 2023

    overall4food4service5ambience5

    An excellent meal on a quiet night for the restaurant with excellent service. The only reason I can't give them 5 stars this time is that they ran out of iced tea, of all things. Oh, well, things happen so I struggled through and enjoyed a beer instead.
    

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24. JM

    JenniferM

    1 review

    3.0

    1 review

    Dined on May 22, 2023

    overall3food4service2ambience3

    We love going to the Keg, but this last time, we are questioning if maybe we start going back to the south common location. We have always had great service and food at south common. We found it too cramped at the Westend location. When the people were seated beside us, when I got up to go to the bathroom, I rubbed up against the chair of the next table. It seemed very loud and even darker than normal. The waitress we had, asked my husband if he wanted another drink when his was empty, he said no and instead of taking the glass, she left it. She was constantly checking and walking by us, but not until the 3rd or 4th time by (walking by not and not interacting with us) she would finally take some dirty plates, or we would have to call her over to ask for something. We were at a small square table with the four of us there and I always felt cramped with dishes and the next table being so close. I did appreciate the chef coming out and talking to us, after I mentioned the peanut allergy my eldest daughter has. That was great and so was the food! It is unfortunate that customer service doesn’t seem to be as important to the waitress, as it was to the other departments. I don’t like sitting with my dirty dishes, while the waitress is constantly looking over and not doing anything about them. But our dissatisfaction was reflected in the tip we gave her.
    

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25. EP

    EricaP

    1 review

    5.0

    1 review

    Dined on May 22, 2023

    overall5food5service5ambience5

    The server was amazing , food was fabulous , thank you for the amazing experience.
    

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26. RP

    RandyP

    1 review

    4.0

    1 review

    Dined on May 21, 2023

    overall4food3service5ambience4

    The food was well prepared and tasty. I question whether the 8oz steak that I ordered was truly 8oz based on 4oz portion generally being the size of a deck of playing cards. The steak served was marginally bigger taken the thickness of the steak into account and once the fat was trimmed it was perhaps 5oz.
    

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27. AM

    AmandaM

    Edmonton

    2 reviews

    5.0

    2 reviews

    Dined on May 21, 2023

    overall5food4service5ambience4

    Chris, our waiter, was beyond awesome! My only complaint was the bernaise sauce wasn’t very good, lacking in flavour.
    

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28. P

    Popcabin

    Edmonton

    8 reviews

    vip
    2.0

    8 reviews

    Dined on May 21, 2023

    overall2food4service2ambience3

    Waitress forgot to put our order in. We got 10% off which was 8$. Not worth the wait.
    

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29. CL

    ChadL

    Las Vegas

    2 reviews

    5.0

    2 reviews

    Dined on May 21, 2023

    overall5food5service5ambience5

    Fabulous food great service really enjoyed our meal
    

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30. DT

    DixieTrixie

    Las Vegas

    2 reviews

    3.0

    2 reviews

    Dined on May 20, 2023

    overall3food3service1ambience3

    Our experience started out promisingly. The waiter was friendly and helpful, advising against a cocktail choice that he said was overly sweet. The drinks arrived promptly, and then the salads .... and then ... nothing. Our mains were brought out before anyone had removed the salad plates, so the waiter/bus boy? ended up doing a juggling act. As a paying customer, I don't feel it's my job to handle dirty dishes. When we were done the mains, again the dirty dishes sat for an extended period of time. Our original waiter had spent most of the time since delivering our salads talking with another couple across from us. He finally returned to us to ask if we wanted dessert. We declined. No one asked us how the food was; no one asked if we wanted another drink. Re: food: the steaks were done to perfection, the baked potato was as it should be, but the vegetable accompaniment was pepper heavy, particularly since our steak entrees came decorated with an entire cut-up red pepper, apparently to fill out the plate and add colour. Admittedly some people might enjoy a red, green or yellow pepper, but this seemed like a waste for food. All peppers were left untouched and so garbage bound.
    

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31. h

    holiday

    Edmonton

    1 review

    5.0

    1 review

    Dined on May 20, 2023

    overall5food5service5ambience4

    Great experience. We hadn't been for a few years. Would not hesitate to return.
    

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32. AG

    AliG

    1 review

    5.0

    1 review

    Dined on May 20, 2023

    overall5food5service5ambience5

    Our server was so incredible, best one we have had yet and they are all amazing, so that's saying something! Food came out fast, hot and was delicious and all the drinks were fantastic, love the keg!
    

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33. K

    Kiara

    1 review

    5.0

    1 review

    Dined on May 19, 2023

    overall5food5service5ambience4

    The staff are always the absolute best at this location. We actively choose to come to the west end specifically for this location because our servers have always been phenomenal. Our server, Holly, was a gem. She was funny, super kind and came to check on us just the right amount of times. Really great experience (as per usual).
    

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34. SO

    ShelleyO

    1 review

    5.0

    1 review

    Dined on May 19, 2023

    overall5food5service5ambience4

    Food was perfect. Server was amazing! Price was high but worth a once in a while treat.
    

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35. OT

    OpenTable Diner

    Exclusive

    19 reviews

    vip
    5.0

    19 reviews

    Dined on May 18, 2023

    overall5food5service5ambience5

    Always fantastic. Great service. Great food great time 😄
    

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36. CB

    ClintBerry

    Edmonton

    2 reviews

    5.0

    2 reviews

    Dined on May 16, 2023

    overall5food5service5ambience5

    the best Prime Rib and very prompt service. appetizers came out fast and then timing for main course was monitored by the server.
    

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37. OT

    OpenTable Diner

    Edmonton

    17 reviews

    vip
    5.0

    17 reviews

    Dined on May 15, 2023

    overall5food5service5ambience5

    A prefect night, every step of service was spot on!
    

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38. BE

    BrownEnedChicken

    1 review

    3.0

    1 review

    Dined on May 15, 2023

    overall3food3service2ambience2

    The TV on the wall directly behind us was so loud we had to move tables in order to have a conversation. Starters were good, but by the time we were finished them and got our mains, our used dishes/cutlery were still on the table. We tried asking for steak knives, but were directed to the knives we had used to butter our bread. These would not cut the steak, either because the knife was dull or the steak was tough. We asked for sharper knives, which the waitress dropped off with a sarcastic comment about the dullness of the knives that suggested they weren’t actually dull, we were just picky. These knives were not noticeably sharper, so the steak was likely just tough. Also ordered blackened chicken, which was not charred; a more fitting name would be “brown-ened” chicken. Rest of the evening was alright.
    

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39. j

    johnathant

    Edmonton

    2 reviews

    5.0

    2 reviews

    Dined on May 15, 2023

    overall5food5service5ambience5

    I have been going to the keg for 25 plus years and have never had a bad run.
    

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40. CR

    CherylldR

    Edmonton

    1 review

    5.0

    1 review

    Dined on May 15, 2023

    overall5food5service5ambience5

    Food was great. Server Makayla H attentive to our requests. First time ever server asked about allergies before we ordered our food. Greatly appreciated!! Will be coming to West restaurant again, hopefully get same server.
    

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