The Keg Steakhouse + Bar - Whistler
Our server Colleen was amazing! Authentically warm and friendly, she made a good meal great.
We mentioned on reservation it was for our Anniversary and nothing was said or offered?
Otherwise great dinner
Excellent food. Great service. My prime rib was not medium rare but mention to our server and was quickly returned with the right temperature. Celebrated my wife birthday and brought out a nice mid pie desert.
It was a great value! Steaks cooked perfectly! Love that they had a kids menu! The quality of beef is not perfect, but still really good! We will come back next time we are in whistler.
Great view, warm and cozy ambiance, good service and food.
Great service which is rare in Whistler. Lovely experience. Server and manager really looked after us.
we were celebrating our 20th wedding anniversary on the weekend and the staff were awesome. thanks
Hi DarrenJ, Thank you for choosing to dine with us for your 20th wedding anniversary and congratulations! We also appreciate you taking the time to give us a great review - we will be sure to pass it along to the team. Hopefully we can welcome you back next year for your 21st anniversary. Warm regards, The Keg Team
Very good food which is typical for The Keg. The real standout was the level of service on an extremely busy Saturday night during Cornucopia. Good job.
Hi JerryB, Wow, what a great review . . . thank you for dining with us and taking the time to offer some tremendous accolades. It can be tough to keep up with the volume on weekends so we are glad to hear we succeeded! We hope we see you again soon Jerry. Warm Regards, The Keg Team
Good service but steaks over cooked
Hi Farley, Thank you for choosing us and for taking the time to write a review. Hopefully you had a chance to advise your server so that we could redo your steak and offer a discount? We are in the business of steaks so it is unfortunate we overcooked yours but it happens from time to time. That said, we always want to ensure we correct our mistakes so that we leave you with a good impression. Thank you for providing us with additional details. Sincerely, The Keg Team
Another great experience for us.
Celebrating our 29th anniversary, we appreciated the experience with the staff here.
Thank you so much.
Hi MikeW, Thank you so much for choosing to celebrate another anniversary with us and a big congratulations to you and your partner! We are extremely glad to hear that we succeeded in our guest service standards as it is so important for our guests to enjoy the food and the service! We hope to see you again soon, and certainly for your 30th anniversary. Warm Regards, The Keg Team
The service was not what I was use to. The Vancouver location definitely beats this Whistler location by far. Overall, it was a service I would not come back to next time I am in Whistler!
Hi Teresa, Thank you for the review. We are so disappointed that our service was not reflective of our regular standards. We want to work on that great food AND service. Sincerely, The Keg Team
Consistently good service and food. Always meets or exceeds expectations.
Dear LarryM, Wow, we really appreciate your 5-star review and we thank you for dining with us regularly. We are constantly working at providing the best food and service so it is great to learn that we did that for you. We hope to see you again really soon! Sincerely, The Keg Team
Service attentive and intuitive, cozy room, steak average.
Dear Coco, Thank you for choosing us for your dinner on Oct. 23, and for taking the time to post a nice review. We'd love to delve deeper into what we could have done to change your opinion of our steak from average to excellent. If you have the opportunity, please feel free to email us directly - our email can be found on our website. We hope to see you again soon. Kind Regards, The Keg Team
Food is still yummy....but there is competition in this price point.
For the cost and upscale area of Whistlet....decor is hurting
Time for upgrades
Hi MelanieW, We appreciate the good review and we are hopeful that you will see some great upgrades to our decor coming soon! Kind Regards, The Keg Team
I regularly visit Keg restaurants but this was my first time at the one in Whistler. It will also be my last.
Our server was good but the hostess as well as the food runner were rude. The food runner rolled her eyes at me when I asked for butter for my baked potato.
I had the prime rib. I always have the prime rib when I go to the Keg. I ordered it rare as I always do. I’m always told medium rare is the rarest they can do and I’m okay with that. This time the server didn’t say that. She said okay to the rare order, I was pleasantly surprised. Until the steak came out. It was medium to medium well and tasted more like roast beef than prime rib. I couldn’t finish it. There was nothing enjoyable about the steak. I had the rest boxed up to bring home to my dog. He’ll love it.
My girlfriend had the shrimp and steak and enjoyed it but was surprised with how much gristle was in the steak.
At the end of the meal we were both regretful that we hadn’t gone to the more expensive steak house down the road.
Hi Anonymous, Thank you for choosing to dine with us. It is disappointing to learn that we did not live up to our standards. Your feedback is going to help us grow from our mistakes. We would love to garner a bit more info from you so that we can fine-tune our training and performance. Should you have the time, please do contact us directly via our contact information on our website. We want to find a way to have you return and experience what we are really about! Sincerely, The Keg Team
Food was great, but it took a really long time, when they weren't very busy. Our server was very attentive and did am excellent job, though.
This was the first time I'd been to the Keg in Whistler, where my steak was actually cooked correctly, so big improvement!
Great experience as always! It was my husband and I's anniversary and they went above and beyond to accommodate for us- including offering us champagne and dessert! Highly recommend this location, 10/10!
Hi Robyn, Happy Anniversary! Thank you so much for dining with us when you have many choices in Whistler. It makes us so happy to learn that we helped create a memorable anniversary dinner. We really appreciate the five-star review and we will be sure to pass your comments along to our team. Hope to see you again soon! Sincerely, The Keg Team
This location is 15-25% more expensive than other locations. I understand it's a resort, but no need to gouge. Steak Oscar is $38 in Vancouver, yet $48 in Whistler.
The food was good, the service was definitely lower than Vancouver, and the location is obviously excellent. Price point is inflated so it's a no for me.
Our anniversary dinner. We both had the New York steak special. Steaks were cooked just like we like them. Lots of well prepared and presented fall vegetables (it was Thanksgiving weekend). Our asparagus was rather oily and quite small. When we mentioned it to our server a full plate of large asparagus spears was presented in just a few minutes. Great service. We also received a complimentary Billy Miner pie. We have never been more pleased. Hope to see you soon!
Dear Armand, Thank you for choosing to enjoy your anniversary dinner with us! Although it looks like we didn't represent our asparagus side very well the first time around, I am glad we were able to make right, and as fast as possible. We look forward to welcoming you back soon. Kind Regards, The Keg Team
Food was very good. Table of four and two had the prime rib which they really enjoyed. I had the salmon which was also very tasty. Brussel sprout side was a bit under cooked and hard but the baked potato was nice. Cocktails were all good but unfortunately came after we’d been seated for 40 mins. Server was very nice but seemed a bit flustered when we first arrived, and waiting 40 mins for our drinks was a bit much. All in all, a good experience that we come to expect from the Keg!
Hi Rockyrewind, Thank you choosing to dine with us and for the great review. We are sorry to hear about the delay in the drink service and the underdone Brussels. These comments are very helpful for us as we share them with our team in our ongoing quest to learn, grow and offer great food and service. We look forward to your next visit. Sincerely, The Keg Team
We made reservations and were seated on time and greeted by a friendly host. The waitress was excellent, and the food was just as we expected. I had the prime rib, cooked to perfection. I have to say this was the best meal that I have had at a Keg in a while. Totally enjoyable!
Hi Anonymous, Thank you so much for dining with us when you have many choices in Whistler. We are floored to learn that your evening with us was a hit. It is our aim to make all of our guests as happy as you were with the food and service. We really appreciate the five-star review and we will be sure to pass your comments along to our team. Looking forward to seeing you again soon! Sincerely, The Keg Team
Wonderful service and food !
Hi Anonymous, Thank you for dining with us when you have so many choices in Whistler. We really appreciate the five-star review and we will be sure to pass your comments along to our team. We hope to see you again soon! Sincerely, The Keg Steakhouse + Bar, Whistler
As we first walked in the people where friendly and cheer. This atmosphere kept up all night. Great food and fun place to enough family time. Recommend it to everyone that wants a relaxing night out.
Hi TimB, Thank you so much for dining with us when you have so many options in Whistler. We really appreciate the 5-star review and will pass it along to our team. Most importantly we are happy that we could add to your daughter's birthday. Looking forward to seeing you again soon! Kind regards, The Keg Team
We had a fabulous evening celebrating my girlfriends 50 th birthday. Our server (employee 240) was fun, attentive to our table and made our night.
Hi MLFrenchie, Thank you for taking the time to write a lovely review. I believe your server was Brendan and I will happily pass along your message. We look forward to seeing you again for your girlfriend's 51st birthday or any occasion! Warm Regards, The Keg Team
Waitress ignored is half way through the meal a d had to argue over the bill.
Not the Keg that we used to go to.
Will not go back!
Hi Steve, Thank you for taking the time to send a review. Your dining experience is imperative to us & what you describe is not indicative of our standards. We are sorry we let you down. It is very important that we educate our staff to meet our high standards of service so it would be helpful if you could provide us with more detail. What would it take to have you come back so that we can show you what proper service is like & make up for your recent meal? Kind Regards, The Keg Team
Exactly what I expected, excellent. Had the baseball cut, melt in your mouth. Server was polite, friendly, great sense of humor. Always good selection of wine, generous pour. The place is slightly dated, although has the look and feel of the great old steak houses, dark woods etc. you will not find a better steak at Whistler BC.
We go to the keg usually once a year in either Langley or Abbotsford. Knowing the prices we just ordered our usual filet mignon classic without checking the price. When the bill came the filet mignon was $51.00 each. We are used to quite a bit less than that.
I don't see how I get better value for my money in Whistler than I do in Abbotsford.
Hi Gerry, Thank you for your review. I can understand your point and the question has been asked in the past. The simple reason is that the cost of living is much higher in Whistler in all sectors (restaurants, liquor stores, groceries, gas, rent and so forth). That said, we are launching a great fall prix-fixe menu in the next couple of weeks and the value is amazing, so hopefully you have an opportunity to return for that. Kind regards, The Keg Team
Our dinner was amazing, most likely the best dinner I have had at the Keg. The service was outstanding and the food was spot on flavour and doneness wise.
Hi Mark, Thank you for choosing to dine with us when you have so many options in Whistler. We really appreciate the great review and will pass it along to our staff...it motivates them to keep up what we value most, great food and service. Warm Regards, The Keg Team
It was good. We like the Keg because it is predictable. We have had so many poor restaurant meals that sometimes you just want a known commodity.
Hi there, Thank you so much for dining with us and for the great review. We work hard as a team to uphold our standards of great food and service so we are glad to hear that translated to your meal. We hope to see you again soon. Kind regards, The Keg Team
We celebrated our 33 anniversary
Great service and food and a complimentary dessert
Hi Soupermom, We are so pleased to hear you chose us to celebrate your anniversary . . .that free Billy Miner was well deserved, congratulations on 33 years! Kind regards, The Keg Team
It was a Saturday night, so crazy busy. Restaurant was fairly noisy and food took an hour to come out. Not a complaint in the slightest (busy=must be good), but knowing this can help set expectations when you’re making a reservation.
Excellent service - our waitress really went above and beyond to be attentive to our 7 year old son, as well as to us. Food was excellent, drinks were good, prices were a bit high, but not unexpected for Whistler. Would definitely return.
Hi Melissa, Thank you for choosing to dine with us and for the great review! We agree that resort prices can be higher than in the city and we are glad for your understanding. We hope to see you again soon . . .this fall you will be able to take advantage of our two happy hours in our bar and our fall menu special. Warm regards, The Keg Team
Great family dinner! Wonderful server.
That's quite a noise, especially I am sitting near to a group of 10
Hi QQQQ, Thank you for taking the time to give us a review and for rating the service 5-stars! I am sorry the group of 10 was disruptive while you were trying to eat. Sometimes it is tough to provide seating away from larger tables due to how busy we are. Hopefully you will return soon and we can provide a quieter table for you! Warm Regards, The Keg Team
The waitress was so very quiet, we couldn’t hear what she was saying. She likely couldn’t hear us either because we ordered steaks with no mushrooms, which came with mushrooms on top. I ordered blueberry lemonade, and she brought a blueberry fizz instead. My husband ordered Asiago rice, and got mushroom rice pilaf.
On top of all that, the restaurant was dirty, the tips of the booths had visible layers of dust on them.
Not worth the money, not worth the wait.
Had a good dining experience- waitresses gave excellent service.
Appetizers were delicious. Steak dinners were excellent-halibut and tuna a bit dry. overall a very nice evening.
Prime rib awesome,
Melt in your mouth,
Wine reasonable price,
Prawn cocktail so-so, over price for such quality.
Great evening after the Fondo. Service was excellent and the food was very good. Atmosphere was festive. Recommend the Keg for family or celebration style meals.
Well run establishment. Will go back again!
We had a great time. Only odd thing is Opentable asks "any special occasion" which we replied it was our 25 Wedding Anniversary and nobody said "boo" about it. Kinda special occasion and unsure why you ask if that info is not passed on or acted upon. Our server was an oder gentleman, probably originally from Ireland and he was a consummate professional. Awesome.
Hi Rich, Thank you so much for celebrating your 25th anniversary with us. We are pleased to hear that your server was exemplary & that your group had a great time. In terms of missing the note regarding your special occasion, we sincerely apologize. We always like to do something special for anniversaries and birthdays & rarely miss that information in the reservation. Can we reach you to discuss on a personal level? If so, please email us directly via our website. Sincerely, The Keg Team