The Keg Steakhouse + Bar - Yaletown
Server didn’t listen well and brought the dinner cooked wrong
Frankie was the sweetest. Thank you for checking up on us throughout our meal. Our reservation was at 930pm, but we got seated just before 10pm. There were a lot of people around us waiting, as it is one of the busiest times of the year, we were understanding. They had wine and appetizers for us while we waited which was nice. Worth the wait. Thanks!
We are very happy and satisfied with the service that we received. Food is good. Marah our server is vey good at what she do. Great personality, jolly and full of energy. Highly recommended.
Stacy was fantastic, great food, always very consistent.
We had a wonderful time - first time to yaletown Keg. Amazed at the size of the place. Happy not to have music blaring so we could talk amongst ourselves.
Had an incredible experience tonight. The service was outstanding! I believe our server/ bartender was named Matt. We sat on the Upper Level of The Keg with a great view of Vancouver. Highly recommended 5*
Steak was excellent! Vegetables seemed undercooked, tomatoes soggy. Excellent service. Didn’t like the floor didn’t have bathroom
Mitch our server was excellent! Professional & engaging. Food arrived in a reasonable amount of time. Steaks were done to perfection as ordered. The portions of accompaniments were generous and the veggies were perfectly cooked. It was the best ambiance of any Keg I have been to as it's all divided into smaller quaint sections. My one and only complaint is that there were pits in the lemon wedges which shows a lack of professionalism and brought my score down from a 5 to a 4. I am a high profile professional chef so these details matter to me.
Came here for the last night of DineOut 2020! The food was really good. Mushroom soup that only comes out during DineOut — highly recommend! Prime Rib and Sirloin were made perfectly medium rare. Dessert - can’t go wrong with Billy Miner Pie!
As with most restaurants these days, until we asked for
the service staff to slow it down, it was all bang bam thank you mam. DO NOT clear plates until ALL of the guests have finished eating. DO NOT ask for a meal order immediately upon wine being ordered, or even after being served for that matter. DO NOT ask if we want dessert when clearing our main course. Hope you get the gist of my message. SLOW IT DOWN. In addition the sirloin steak dine out selection was fatty and tough. Nice ambience though.
I already wrote my complaint Penalizing us for wanting a table away from the bassinette when there were at least 6 empty 4 seaters and then sticking us in the dungeon room- very disappointing. Its not like by moving to a diffeent 4 seater we were taking someone elses spot-- there was still ours available .
Whoever was the seating manager on Friday Jan 31 should be told they are a idiot
A delightful date night. The Keg Yaletown never disappoints! Love it!
service and food were great--our server was incredibly attentive in just the right way.
Overall very nice. Great choice for food selections for dine out Vancouver menu, something for everyone
Service overall was excellent. As a vegetarian there were limited options ( to be expected ) but lots of tasty vegetable options. I was more than satisfied with a Caesar Salad, perfect baked potato and a delicious gnocchi side with vegetables.
My hubby had a sirloin, perfectly cooked with a potato and it was delicious by all accounts.
Our server Sean, was polite, efficient, friendly and professional.
This restaurant is quite large -spanning over 4 floors - but the dining still has a great intimate feel. I havent been to a Keg in many years. This location is the Keg Flagship location and was a pleasant surprise.
Service was exceptional and well paced. Food was very good
The only negative was that the child's menu burger was very burnt and the bun looked as if it was smashed. It was barely edible.
I do not like complaining, so I didn't at the restaurant. The steak I ate had too much spice rub on it making it very salty. I asked for dressing on the side. However, it actually came right in the salad. My daughter asked for a take away bag as she could not finish her meal.
Small things but I wish the waiter followed through on my requests - dressing on the side of the salad and also my daughter asked for a take away bag , for her unfinished meal . That also didn't happen and by the time she remembered I told her not to ask for it as who knows what they did with it in the kitchen now.
I have eaten at this location a few times in the last 3 years and the quality has been better. The waiter was nice, but obviously did not listen or did not remember our requests and we are not demanding customers.
The Keg Yaletown is great. Food and service are always consistent. Front staff and servers are friendly and our food is always perfectly cooked!
Always good quality steaks and friendly service. Recommend the Dine out Vancouver menu for value for money.
Always love it.
Good service from Ryan.
Excellent food, atmosphere and service. It was nice to see the cauliflower mash option added to the menu. Yummy! The lobster appetizer special was amazing too!
It was great experience, it was very nice ambience at the rooftop patio, and the food was excellent.
Cena fin de año
Great New Years Eve dinner..there was 18 of us and service was awesome on time and very friendly...food as always tastes fresh And delicious!
Soooo good. Get the filet wrapped in bacon with blue cheese on top. YUM
NYE early dinner. food was fab as always but the service was pretty slow eventhough the restaurant was not busy at 4:30. the waitress seemed maybe sleepy or maybe she was new, but her service was not very good. she was polite
Not a great experience. We had a reservation but still had to “wait for a server” despite plenty of empty tables. Finally got seated and were immediately warned that kitchen was backed up so appetizers might be slow to come. Yup, they were. Server forgot some of our order and had to remind her. We had to rush out in the end (after 1 hour 40 minutes) and couldn’t have coffee/dessert because we needed to get to the hockey game. We should have had plenty of time but the horribly slow service left us short of that. Sadly, this is par for the course with The Keg these days. I was only there because I had gift cards from Christmas to burn.
Service from Shawn was great!! Absolutelly recommendable!
We were a party of 9 and we received excellent service from Chantel and her colleagues!!
We reserved the private room downstairs for our work party and it was the perfect location for us. The room was private and our server Madison was outstanding. The garlic cheese bread is a favourite and steaks were good value. The TV was a bonus so the guys could watch their favourite hockey team! Great cocktails and beer selection. Thank you!
Servers were fantastic
Hello we arrived late at around 630pm but the keg still honoured the reservation. Maybe would be nice to know if a game was playing that day as traffic was horrible getting there due to Canucks game.
The best steaks in town.
Great experience overall.
The server was very good. I believe her name was Laura. Had better steaks here.
It was my girlfriend’s birthday our waiter I believe his name was Ryan was awesome he presented my girlfriend with a Billy minor pie with a candle and didn’t embarrass her about singing happy birthday which was awesome.. at the end of dinner.
We only had one issue we ordered an appetizer of mushrooms Neptune it wasn’t cooked properly and it was cold but..
Between our waiter Ryan and the manager came over and apologized and brought us another order Which was great customer service!
That’s why I always return to the keg is my favourite spot to eat KEG in YALETOWN great spot great food!
Thank you Keg 😀🍤🍷🍴🥩🍰😋
All of our steaks came out over cooked and the server was to busy for us for the second half of our dinner service. The bar manager was great though at helping with the food issues