The Lobby - Pinnacle Hotel at the Pier

4.2
516 reviews
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CAN$30 and under
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American
Top tags:
  • Good for Birthdays
  • Casual
  • Lunch
Inspired by BC’s natural abundance of fabulous seafood and the freshest of ingredients. Dishes are prepared to reflect Pacific West Coast dining with classic French style. Our culinary team brings the full flavours of the region to life with dishes that maintain the integrity of the ingredients to deliver a truly remarkable dining experience.

Building a team of passionate young cooks, in a kitchen that is both creative and practicing sustainable business etiquette, the Pinnacle Hotel at the Pier will offer seasonal menus within its seaside setting.
Dining Style
Casual Dining
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Cuisines
American, Regional American (Northwest)
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Hours of Operation
Lobby Restaurant: Breakfast Open Daily: 6:30am - 11:00am; Lunch:Daily 11:00am - 5:00pm; Dinner: Daily: 5:00pm - 10:00pm; Brunch: Saturday - Sunday: 11:00am - 2:00pm

Lobby Lounge: Daily 11:00am - 11:00pm Sunday - Thursday; 11:00am to 11:30pm Friday - Saturday
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Phone number
(604) 973-8000
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Payment Options
AMEX, MasterCard, Visa
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Dress Code
Casual Dress
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Executive Chef
Joel Green
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Private Party Facilities
The private dining room features with 55 inches LED TV and complimentary wireless internet access. It is perfect for private business meeting, lunch or dinner up to 40 guests.
Also, the room can be converted a stand-up reception for maximum 50 guests.



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Private Party Contact
info@pinnacleatthpier.com : (604) 973-8006
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Neighbourhood
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Cross Street
Lonsdale/Esplanade
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Parking Details
A $5 parking charge can be applied on your dining for the hotel underground parking lot. Please register your parking stall with us when you arrive.

There is ample street parking and several private lots in the immediate vicinity.



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Public Transit
Either by Bus or Seabus, we are just a short 4 minutes walk from the Lonsdale Quay. Just head east out of the Quay and look for The Pinnacle Hotel at the Pier.


We are located in the Lobby of the Pinnacle Hotel!
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Entertainment
Live Music Every Fridays from 7pm to 10pm
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Special Events & Promotions
Contact us to make arrangements for special occasions.
Additional
Banquet, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Delivery, Entertainment, Full Bar, Gluten-free Menu, Happy Hour, Late Night, Non-Smoking, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine
What 516 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.2
Food
4.0
Service
3.9
Ambience
4.0
Value
Noise · Moderate
89% of people would recommend it to a friend
5
4
3
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b
Vancouver
1 review
Dined 7 days ago
Overall 4Food 4Service 4Ambience 4

Your Alaskan Crab and Prawn Linguine is very nice, but the menu says nothing about cheese on
top.
I always forget to ask for it not to have cheese on top, and feel awkward about returning it.
Could you please put it on the menu ingredients for those of us not having dairy products.
It would help me to remember to tell the cook to omit it.
Thank you.

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OT
1 review
Dined on October 9, 2018
Overall 5Food 5Service 5Ambience 5

Best Turkey Dinner I’ve had in years 🤫

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SW
1 review
Dined on October 8, 2018
Overall 4Food 4Service 3Ambience 3

Thanksgiving dinner. Very good food. Good service. Good atmosphere.

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G
Vancouver
19 reviews
Dined on October 6, 2018
Overall 4Food 4Service 4Ambience 4

Thanksgiving was the perfect opportunity to check out signature plates at the Lobby. The Angus beef carpaccio was great starter; the Ahi Tuna tataki was generous portion and had lovely citrus flavour. The rack of lamb was prepared to order “medium” and well seasoned. The pan seared Ling cod served with mussels in tomato coconut broth was surprisingly good. Hazelnut tort was bit overdone but the creme brûlée was one of the best I ever had. The added bonus of live vocalist playing guitar music made for wonderful evening. Attentive and friendly server who knew the menu and made accommodations for food allergies. We already knew they’re great for brunch; we will be back for dinner next time.

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GI
Las Vegas
1 review
Dined on October 5, 2018
Overall 3Food 3Service 3Ambience 3

Good value if you buy the Groupon, but at full price I would look for a better option.

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h
Vancouver
11 reviews
Dined on September 27, 2018
Overall 4Food 4Service 5Ambience 5

Came here for a business lunch, and atmosphere was clean, current and perfectly suited for business. Service was excellent- prompt, friendly, nothing overlooked. Good menu selection including flavourful salads, and value-packed lunch choices. Food was good quality. Only (small) complaint was an overdressed salad that became limp, so if you’re particular, ask in advance your options to avoid that.

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R
Vancouver
2 reviews
Dined on September 20, 2018
Overall 5Food 4Service 4Ambience 4

We have been to the Lobby many times and every time the food and service have been consistently excellent. Our visits have been both for special occasions and casual meals; we have never been disappointed.

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BW
1 review
Dined on September 17, 2018
Overall 5Food 5Service 5Ambience 5

Hat alles sehr gut gepasst. Essen war sehr gut! Wir waren zu zweit und wollten den Urlaub dort ausklingen lassen. Das Hotel kann man auch sehr empfehlen.

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NV
Vancouver
12 reviews
Dined on September 14, 2018
Overall 5Food 5Service 5Ambience 5

Gabriela provided excellent, well paced, and attentive service. She was very knowledgeable about the menu and wine selections. Food was beautifully presented, served hot as appropriate. All made for an outstanding dining experience.

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JG
Vancouver
3 reviews
Dined on September 4, 2018
Overall 3Food 3Service 3Ambience 2

We were celebrating a birthday and started with a sparkling wine. The server, at our request, recommended a platter of meats, cheeses, thin baguette slices (toasted), fig jam and carmelized onions. This turned out to be a tasty and filling appetizer, especially the fig jam. We then ordered Angus burgers, which were delicious, quite a change from a fast food offering. Two of us enjoyed a glass or two of Merlot with the main course. We then indulged in the dessert tasting platter - another lovely idea. Everything was yummy and just the right sizes to share among three people.

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NV
Vancouver
12 reviews
Dined on August 23, 2018
Overall 3Food 5Service 2Ambience 5

Great menu and wonderful food beautifully presented. Greeted and seated well, then waited and waited for service; waited to take our order, followed by a long wait for the food, and an even longer wait to pay. Difficult for a business lunch.

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AL
1 review
Dined on August 20, 2018
Overall 5Food 5Service 5Ambience 5

Great prime rib special. Very friendly and attentive wait staff

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AL
Vancouver
1 review
Dined on August 19, 2018
Overall 4Food 4Service 4Ambience 4

Overall was pretty good. However, one of the servers was not doing good.

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j
Vancouver
3 reviews
Dined on August 13, 2018
Overall 4Food 4Service 3Ambience 3

great location, always parking, food good, sometimes very noisy though

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f
Vancouver
4 reviews
Dined on July 1, 2018
Overall 5Food 5Service 5Ambience 5

We have been here several times and always have had good food and great service.Its a perfect place for an after dinner stroll.

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R
1 review
Dined on June 24, 2018
Overall 3Food 3Service 2Ambience 3

We were disappointed that the Retro Saturday option was not available.
We really enjoyed that menu option and did not realize that it was only seasonal - winter to spring. We would like to have that option available all year round. As well, we were not told that it was not available any longer when we booked on line; however when we came for dinner just last Sat night June 23rd it was on the menu option but were told by the server that it was no longer an option.

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CJ
1 review
Dined on June 23, 2018
Overall 3Food 4Service 2Ambience 1

The noise coming from the lounge area made dinner conversation next to impossible. The waitress never poured our wine for us fret the initial pour and didn’t follow proper protocol when pouring of ladies first.

I’ve been going to this restaurant since it opened as a local resident and pick it for special occasions as well as quick bites in the lounge but was very disappointed in the experience this time as we were celebrating a birthday and could barely chat or relax over all the noise.

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L
Vancouver
1 review
Dined on June 21, 2018
Overall 4Food 4Service 4Ambience 4

Very nice quiet restaurant and bar with good food, drinks and good service. Parking is very convenient. Always enjoy going to the lobby at the Pinnacle.

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OA
Vancouver
2 reviews
Dined on June 18, 2018
Overall 4Food 5Service 4Ambience 4

The food was excellent, but dessert spoiled it all. We paid $9 for something like hazelnut brownie and ice cream, but the hazelnuts were not fresh, so it wasn't edible. I certainly would recommend this restaurant, but maybe skip the dessert.

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OT
Vancouver
1 review
Dined on June 17, 2018
Overall 4Food 4Service 4Ambience 4

Lives up to its Tripadvisor #1 Rating for breakfast on the North Shore.

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OT
Vancouver
1 review
Dined on June 9, 2018
Overall 3Food 2Service 4Ambience 4

Went there for brunch and the sausages and bacon were over cooked to the point that they were burnt.

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c
Vancouver
3 reviews
Dined on May 28, 2018
Overall 4Food 4Service 4Ambience 3

We were a group of 7 adults and everyone enjoyed there dinners. There was a Sunday night special of prime rib which was a great value at $23.95. Four of us had the prime rib and we were all more than satisfied both taste wise and portion size. The service was very good and we will be returning to this restaurant for dinner, lunch or brunch in the near future.

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OT
Las Vegas
4 reviews
Dined on May 14, 2018
Overall 4Food 5Service 5Ambience 4

The prime rib was So. Good. I don’t see many restaurants that do Yorkshire pudding either, letalone do them well. Great job!!

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VI
Vancouver
1 review
Dined on May 13, 2018
Overall 5Food 5Service 5Ambience 4

Had my birthday celebration,it was great.The foid,the service...

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E
1 review
Dined on May 13, 2018
Overall 4Food 4Service 5Ambience 4

Staff was very accommodating for our special needs. The food was excellent. Would certainly go again.

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JF
1 review
Dined on May 7, 2018
Overall 3Food 3Service 4Ambience 3

There were three ladies....I was hosting for a special Birthday. I had the fish and chips. They were fine...although not quite hot enough upon arrival...and it was not busy...at all. Since I was hosting my friends said they enjoyed their meals.......which I do not recall. We had a dessert....fine too. Waitress was pleasant. Nothing bad....nothing exceptional either. 6.5/10

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OT
1 review
Dined on May 6, 2018
Overall 4Food 4Service 4Ambience 3

I thought overall it was a nice place. We were there for a birthday brunch. We all enjoyed our food, service was good. The only thing I would say is it's a bit loud and sometimes hard to hear the person your speaking with across the table.

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OT
Seattle
5 reviews
Dined on May 4, 2018
Overall 2Food 2Service 3Ambience 4

Food was ok. I had filet mignon which was a bit over cooked. Potatoes were very dry and veggies were waxy and not edible.

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A
Vancouver
1 review
Dined on May 4, 2018
Overall 4Food 5Service 4Ambience 5

Six of us enjoyed Happy Hour very much! Well priced drinks, and outstanding value and quality chacuterie board! Nice to have the $3.00 loaf of bread too. Comfy seating, and easy conversation. Loved it!
Will return for your Thursday Pub night, which looks like a great deal!

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d
Vancouver
1 review
Dined on April 29, 2018
Overall 3Food 5Service 5Ambience 3

Food was excellent, staff friendly and helpful, but all was tarnished by the poor acoustics overlaid with the worst muzak heard in any public area.

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LC
1 review
Dined on April 29, 2018
Overall 2Food 3Service 2Ambience 2

Very noisy. Fire alarm even went off. Service very slow. Plates left on table finished but not removed for about 20 minutes.

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CR
1 review
Dined on April 1, 2018
Overall 5Food 5Service 5Ambience 5

Food was delicious and service was excellent. We will definitely go again!

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CC
1 review
Dined on March 17, 2018
Overall 3Food 3Service 2Ambience 2

Our server was very nice and friendly and the food was okay. But we waited nearly an hour for our food to arrive after our appies. However, this was nothing compared to the next night where we went to Pier 7 where we waited nearly 15 minutes for service that never materialized.

So disappointing.

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OT
1 review
Dined on March 11, 2018
Overall 3Food 4Service 4Ambience 2

Good food and service. Very loud and lacking ambiance.

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OT
Vancouver
2 reviews
Dined on March 10, 2018
Overall 2Food 2Service 1Ambience 3

The Lobby was always our favourite place to go for Amy occasion for many years but not anymore. Our waitress We ordered rack of lamb and beef short rib as a main but our waitress didn't ask how we would like for lamb and beef short rib was like chewy fibre with no flavour.

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JL
1 review
Dined on March 4, 2018
Overall 2Food 3Service 3Ambience 1

My wife, daughter and I came for a relaxing dinner and were overwhelmed by the noise factor of this restaurant. We could hardly hear one another talk which made for an unpleasant experience.
My wife's salmon was not very appetising, uncooked and dry.
Overall if the ambiencee of this place is like this I would not reccomend to anyone for a peaceful relaxing dinner.

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CC
Vancouver
7 reviews
Dined on February 22, 2018
Overall 1Food 4Service 1Ambience 4

What a disaster . Our mid week dinner outing left a bad taste in my mouth . Between the server' unsactimonious table service and the manager fuelling the downward spiral of negativity.
The room was less than 1/4 full . And one hopes that will transpire to personalized service. Not so. When we ask the server about the menu there was no ellabrotion or recommendations . We ordered a bottle of red, a gsm, and a bottle of white, conundrum . The server returned unscrewed the bottle ,poured a full glass of red conundrum in the glass closest to her. It's unfortunate when age old rituals are forgotten . I would provide a link on how to present a bottle of wine at a table , but there are so many .When we realized that she had mistaken what we had requested and mentioned this the server took the glass and bottle back to the bar . We sat and waited .Four of the five people in our group ordered hot entrees . Which arrived except for my friends entree sized salad .We waited ackwardly before starting. We ordered more wine to enjoy with our meal .My sable fish was amazing and the roasted vegetables comfy and carmalized . Enjoying my friends intelligent conversations involving a myriad of topics ,non of which involve slang,swearing, derogatory loud comments. I feel obligated to say this as the treatment that ensued , by server and manager , made me feel as though we were at the height of a week long carousing bender worthy of the big screen. Because we are told that they have been watching us , and there are camera that have recorded us and that we are now cut off . It doesn't sound right or reasonable , so we ask to speak with the manager . The manager explains the ServingItRight policy . It is a great program , but doesn't apply here as over the 3 hrs we have eaten , the men are men sized and the ladies are curvaceous, no one has driven , they forgot to ask this. The uncomfortable confrontation and insults from the manager on 'furthering my point' ruined our evening.

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J
Vancouver
9 reviews
Dined on February 15, 2018
Overall 5Food 4Service 5Ambience 4

What more can I say. I am a regular diner
Love the free parking on top of everything else

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OT
Vancouver
1 review
Dined on February 14, 2018
Overall 4Food 4Service 4Ambience 4

Valentines and anniversary

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OT
Vancouver
1 review
Dined on February 14, 2018
Overall 4Food 4Service 4Ambience 3

Feb 12...valentines day

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