The Lobby - Pinnacle Hotel at the Pier

3.9
502 reviews
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CAN$30 and under
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Regional American (Northwest)
Top tags:
  • Sunday Lunch
  • Good for Birthdays
  • Lunch
Inspired by BC’s natural abundance of fabulous seafood and the freshest of ingredients. Dishes are prepared to reflect Pacific West Coast dining with classic French style. Our culinary team brings the full flavours of the region to life with dishes that maintain the integrity of the ingredients to deliver a truly remarkable dining experience.

Building a team of passionate young cooks, in a kitchen that is both creative and practicing sustainable business etiquette, the Pinnacle Hotel at the Pier will offer seasonal menus within its seaside setting.
Dining Style
Casual Elegant
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Cuisines
Regional American (Northwest)
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Hours of Operation
Lobby Restaurant: Breakfast Open Daily: 6:30am - 11:00am; Lunch:Daily 11:00am - 5:00pm; Dinner: Daily: 5:00pm - 10:00pm; Brunch: Saturday - Sunday: 11:00am - 2:00pm

Lobby Lounge: Daily 11:00am - 11:00pm Sunday - Thursday; 11:00am to 11:30pm Friday - Saturday
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Phone number
(604) 973-8000
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Payment Options
AMEX, MasterCard, Visa
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Dress Code
Casual Dress
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Executive Chef
Joel Green
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Private Party Facilities
The private dining room features with 55 inches LED TV and complimentary wireless internet access. It is perfect for private business meeting, lunch or dinner up to 40 guests.
Also, the room can be converted a stand-up reception for maximum 50 guests.



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Private Party Contact
info@pinnacleatthpier.com : (604) 973-8006
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Neighbourhood
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Cross Street
Lonsdale/Esplanade
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Parking Details
A $5 parking charge can be applied on your dining for the hotel underground parking lot. Please register your parking stall with us when you arrive.

There is ample street parking and several private lots in the immediate vicinity.



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Public Transit
Either by Bus or Seabus, we are just a short 4 minutes walk from the Lonsdale Quay. Just head east out of the Quay and look for The Pinnacle Hotel at the Pier.


We are located in the Lobby of the Pinnacle Hotel!
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Entertainment
Live Music Every Fridays from 7pm to 10pm
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Special Events & Promotions
Contact us to make arrangements for special occasions.
Additional
Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Entertainment, Full Bar, Gluten-free Menu, Non-Smoking, Private Room, Weekend Brunch, Wheelchair Access, Wine
What 502 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
4.0
Food
4.0
Service
3.8
Ambience
3.9
Value
Noise · Moderate
88% of people would recommend it to a friend
5
4
3
2
1
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f
5.0Dined on July 1, 2018

We have been here several times and always have had good food and great service.Its a perfect place for an after dinner stroll.

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R
3.0Dined on June 24, 2018

We were disappointed that the Retro Saturday option was not available.
We really enjoyed that menu option and did not realize that it was only seasonal - winter to spring. We would like to have that option available all year round. As well, we were not told that it was not available any longer when we booked on line; however when we came for dinner just last Sat night June 23rd it was on the menu option but were told by the server that it was no longer an option.

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CJ
3.0Dined on June 23, 2018

The noise coming from the lounge area made dinner conversation next to impossible. The waitress never poured our wine for us fret the initial pour and didn’t follow proper protocol when pouring of ladies first.

I’ve been going to this restaurant since it opened as a local resident and pick it for special occasions as well as quick bites in the lounge but was very disappointed in the experience this time as we were celebrating a birthday and could barely chat or relax over all the noise.

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L
4.0Dined on June 21, 2018

Very nice quiet restaurant and bar with good food, drinks and good service. Parking is very convenient. Always enjoy going to the lobby at the Pinnacle.

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OA
4.0Dined on June 18, 2018

The food was excellent, but dessert spoiled it all. We paid $9 for something like hazelnut brownie and ice cream, but the hazelnuts were not fresh, so it wasn't edible. I certainly would recommend this restaurant, but maybe skip the dessert.

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OT
4.0Dined on June 17, 2018

Lives up to its Tripadvisor #1 Rating for breakfast on the North Shore.

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OT
3.0Dined on June 9, 2018

Went there for brunch and the sausages and bacon were over cooked to the point that they were burnt.

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c
4.0Dined on May 28, 2018

We were a group of 7 adults and everyone enjoyed there dinners. There was a Sunday night special of prime rib which was a great value at $23.95. Four of us had the prime rib and we were all more than satisfied both taste wise and portion size. The service was very good and we will be returning to this restaurant for dinner, lunch or brunch in the near future.

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OT
4.0Dined on May 14, 2018

The prime rib was So. Good. I don’t see many restaurants that do Yorkshire pudding either, letalone do them well. Great job!!

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VI
5.0Dined on May 13, 2018

Had my birthday celebration,it was great.The foid,the service...

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E
4.0Dined on May 13, 2018

Staff was very accommodating for our special needs. The food was excellent. Would certainly go again.

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JF
3.0Dined on May 7, 2018

There were three ladies....I was hosting for a special Birthday. I had the fish and chips. They were fine...although not quite hot enough upon arrival...and it was not busy...at all. Since I was hosting my friends said they enjoyed their meals.......which I do not recall. We had a dessert....fine too. Waitress was pleasant. Nothing bad....nothing exceptional either. 6.5/10

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OT
4.0Dined on May 6, 2018

I thought overall it was a nice place. We were there for a birthday brunch. We all enjoyed our food, service was good. The only thing I would say is it's a bit loud and sometimes hard to hear the person your speaking with across the table.

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OT
2.0Dined on May 4, 2018

Food was ok. I had filet mignon which was a bit over cooked. Potatoes were very dry and veggies were waxy and not edible.

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A
4.0Dined on May 4, 2018

Six of us enjoyed Happy Hour very much! Well priced drinks, and outstanding value and quality chacuterie board! Nice to have the $3.00 loaf of bread too. Comfy seating, and easy conversation. Loved it!
Will return for your Thursday Pub night, which looks like a great deal!

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d
3.0Dined on April 29, 2018

Food was excellent, staff friendly and helpful, but all was tarnished by the poor acoustics overlaid with the worst muzak heard in any public area.

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LC
2.0Dined on April 29, 2018

Very noisy. Fire alarm even went off. Service very slow. Plates left on table finished but not removed for about 20 minutes.

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CR
5.0Dined on April 1, 2018

Food was delicious and service was excellent. We will definitely go again!

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CC
3.0Dined on March 17, 2018

Our server was very nice and friendly and the food was okay. But we waited nearly an hour for our food to arrive after our appies. However, this was nothing compared to the next night where we went to Pier 7 where we waited nearly 15 minutes for service that never materialized.

So disappointing.

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OT
3.0Dined on March 11, 2018

Good food and service. Very loud and lacking ambiance.

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OT
2.0Dined on March 10, 2018

The Lobby was always our favourite place to go for Amy occasion for many years but not anymore. Our waitress We ordered rack of lamb and beef short rib as a main but our waitress didn't ask how we would like for lamb and beef short rib was like chewy fibre with no flavour.

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JL
2.0Dined on March 4, 2018

My wife, daughter and I came for a relaxing dinner and were overwhelmed by the noise factor of this restaurant. We could hardly hear one another talk which made for an unpleasant experience.
My wife's salmon was not very appetising, uncooked and dry.
Overall if the ambiencee of this place is like this I would not reccomend to anyone for a peaceful relaxing dinner.

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CC
1.0Dined on February 22, 2018

What a disaster . Our mid week dinner outing left a bad taste in my mouth . Between the server' unsactimonious table service and the manager fuelling the downward spiral of negativity.
The room was less than 1/4 full . And one hopes that will transpire to personalized service. Not so. When we ask the server about the menu there was no ellabrotion or recommendations . We ordered a bottle of red, a gsm, and a bottle of white, conundrum . The server returned unscrewed the bottle ,poured a full glass of red conundrum in the glass closest to her. It's unfortunate when age old rituals are forgotten . I would provide a link on how to present a bottle of wine at a table , but there are so many .When we realized that she had mistaken what we had requested and mentioned this the server took the glass and bottle back to the bar . We sat and waited .Four of the five people in our group ordered hot entrees . Which arrived except for my friends entree sized salad .We waited ackwardly before starting. We ordered more wine to enjoy with our meal .My sable fish was amazing and the roasted vegetables comfy and carmalized . Enjoying my friends intelligent conversations involving a myriad of topics ,non of which involve slang,swearing, derogatory loud comments. I feel obligated to say this as the treatment that ensued , by server and manager , made me feel as though we were at the height of a week long carousing bender worthy of the big screen. Because we are told that they have been watching us , and there are camera that have recorded us and that we are now cut off . It doesn't sound right or reasonable , so we ask to speak with the manager . The manager explains the ServingItRight policy . It is a great program , but doesn't apply here as over the 3 hrs we have eaten , the men are men sized and the ladies are curvaceous, no one has driven , they forgot to ask this. The uncomfortable confrontation and insults from the manager on 'furthering my point' ruined our evening.

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J
5.0Dined on February 15, 2018

What more can I say. I am a regular diner
Love the free parking on top of everything else

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OT
4.0Dined on February 14, 2018

Valentines and anniversary

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OT
4.0Dined on February 14, 2018

Feb 12...valentines day

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AM
4.0Dined on February 11, 2018

We love to come to the Lobby Restaurant. The parking is free and convenient and the menus for lunch and dinner offers for every taste. Sunday evening is prime rib and let me tell you it is a treat. The server was very attentive and friendly. We’ll be back!

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OT
5.0Dined on February 2, 2018

Great niht

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JC
3.0Dined on February 2, 2018

This was ‘Dine Out Vancouver’ and we felt that the food was very average. We dined there a few months ago for a West Coast dinner through Groupon and the food was superb. However the Creme Brûlé dessert for ‘Dine Out’ was amazing!

We hadn’t realized that Friday night had entertainment in the bar adjoining the dining area and it was so loud that conversation with our friends was virtually impossible which was the reason we were meeting.

Our first experience there was great but we will avoid ‘Dine Out’ and Friday nights!

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OT
3.0Dined on January 28, 2018

We went for the dine out Vancouver menu. we both had .the prawn cocktail, very good but skimpy on the sauce...the shortrib entrée was very good...the pork chop entrée was good but the rice was rather crunchy...the crème brulee was disappointing as it had chocolate flavoring and wasn't the traditional dessert that we expected.
The service is always good at the Pinnacle and its nice to be able to sit in a booth rather than a table.

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OT
3.0Dined on January 27, 2018

Had a very nice time with friends and they all were very accommodating to letting us seat in a quieter area to visit.....food was good and service great!!!

THANK you

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BG
4.0Dined on January 27, 2018

The atmosphere is warm and friendly. The food is great. My ONLY caveat is that , with a large group ,it is difficult to hear each other with the ambient noise in the large rooms and high ceilings. The round tables help to create an inclusive mood but if one desired a more intimate feel to a gathering, go for the bar area in a secluded corner. Love the location, staff, and the entertainment!

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F
3.0Dined on January 26, 2018

Went with the girls for heir Dine Out menu. Average just average. When the salad is the best part, something is not right. Unfortunately you could tell it was made en masse.

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OT
4.0Dined on January 26, 2018

Well cooked dishes,good menu selection and friendly and efficiet staff

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OT
4.0Dined on January 26, 2018

The food was good. The room they put people in for the event was segregated off to the side, which made it nice and quiet. However, I found the room did not have much ambience (meaning decorated in an inviting warm & colourful way). A bit austere, lacking of artwork, etc. IF you are going to have a separate room, make it inviting and feel special instead of utilitarian.

We were out for a birthday dinner. Our server, took away our wine glasses as we were having cocktails prior to dinner. She then took away the wine list as well. As it ended up, 3 of the gals went with the wine pairing option and another 2 ordered more wine. Morale of the story - it is best for servers not to make assumptions. It felt a little rude and spoke of poor quality of service.

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OT
4.0Dined on January 23, 2018

Birthdays for 2!

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1
4.0Dined on January 20, 2018

Only complaint was the noise. It makes conversation a challenge. Food and service were great!!!

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M
3.0Dined on January 20, 2018

to noisy to crowded could not hear our friends talking

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OT
5.0Dined on January 19, 2018

A great place to go on a Friday night. The place is lively and the music is awesome. The ambience is great and it is a very cozy place to have a wonderful dinner.

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OT
5.0Dined on January 1, 2018

Good food and service as akways, close to everything

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