The Lobby - Pinnacle Hotel at the Pier

4.2
887 reviews
CAN$30 and under
Canadian
Tucked inside the Pinnacle Hotel at the Pier, our local lounge is situated in the heart of Lower Lonsdale’s Shipyards District in North Vancouver. Offering a modern flare to West Coast favourites, we're inspired by BC’s natural abundance of seafood and fresh, sustainable ingredients. From daily breakfasts and weekend brunches, to casually elegant business lunches and signature dinners, enjoy personalized service and relaxed west coast dining.

Safety precautions

Screening
  • Contact tracing information collected
  • Proof of vaccination required to dine indoors
What 887 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.3
Food
4.2
Service
4.1
Ambience
4.1
Value
Noise · Moderate
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RP
RogerP
Vancouver
1 review
Dined 5 days ago
Overall4Food4Service4Ambience4

Easy to make reservation, good reminders, friendly staff

M
Maria
9 reviews
Dined 6 days ago
Overall4Food4Service4Ambience4

It was very busy during the brunch hour so service was a little slow. Staff were friendly and efficient.

TH
vipTrishH
Vancouver
6 reviews
Dined on October 11, 2021
Overall4Food4Service4Ambience4

Lovely Thanksgiving meal, wonderful server and great wine pairings.

MG
MitraG
Vancouver
3 reviews
Dined on October 11, 2021
Overall4Food4Service4Ambience4

Thanksgiving dinner plate was lovely and delicious, specially Crab Bisque.

LA
LarryA
1 review
Dined on October 7, 2021
Overall4Food4Service3Ambience3

Hadn't eaten here before but saw that reviews were very good. Seating was quick but after that service was slow. When we did get to order food came quickly. Food was very good, I had fish & chips and both were delicious and of good quantity. Small selection of draft beers. Tables were not all full yet the noise was very loud and often difficult to speak over. I would eat here again.

S
Stephanie
Vancouver
1 review
Dined on October 7, 2021
Overall5Food5Service5Ambience5

Nice! Complimentary birthday cake for birthday girl. Always a nice touch. Food good as always.

TH
vipTrishH
Vancouver
7 reviews
Dined on October 3, 2021
Overall4Food4Service4Ambience4

Love the Sunday night prime rib special, happy hour and the location.

LA
vipLouiseA
Vancouver
11 reviews
Dined on September 27, 2021
Overall5Food5Service5Ambience5

Food and service at The Lobby was excellent as usual. I've always had good food and service here.

JB
JimB
Vancouver
1 review
Dined on September 26, 2021
Overall5Food5Service5Ambience5

The whole dining experience was great. Our server Tammy was outstanding with great service and a very welcoming personality. The atmosphere was very classy. We will be back!!!

B
vipBanshee
Vancouver
38 reviews
Dined on September 26, 2021
Overall4Food4Service3Ambience3

A nice location and good selection for brunch, and dinner. Food is good, but restaurant can get very noisy so be prepared to talk loud. Service can be hit and miss, especially depending on how busy it is.

AR
AubreyR
Vancouver
2 reviews
Dined on September 25, 2021
Overall1Food2Service2Ambience1

Granted that there was a (beer) festival during our reservation that's why everything seems chaotic but still wasn't even close to what I was hoping being it in the Pinnacle Hotel. We were put on the patio, on the very corner where there's always a server traffic (as that is where they put the cutlery and pitchers even though we have noted that this is a special occassion dinner. After taking our order, we were never offered water (until mid dinner). We had groupon coupon for a set menu; appetizer came after 45mins. Main entree came after another 45mins and the dessert came after 30mins together with our bill. The whole experience felt that we were forgotten. The food quality is just okay. One if our appetizer is the West Coast Bouillabaisse, it is literally 2 mussels, 1 prawn and a lot of tomatoes.

Not going to come back and will not recommend it.

S
Sadaf
1 review
Dined on September 25, 2021
Overall4Food5Service3Ambience3

The restaurant was so busy and noisy. The waitresses were stressed and running around fast and in a hurry. We waited almost an hour for the food. The food was good. But the noise and the rush didn’t allow me to fully enjoy my experience. The restaurant probably needed more staff.

L
Leilei
1 review
Dined on September 25, 2021
Overall1Food2Service1Ambience2

A birthday dinner ends up a horrible experience. Service very slow and server is unfriendly and unwelcoming.

SC
SousChefHsu
Vancouver
23 reviews
Dined on September 24, 2021
Overall2Food2Service2Ambience3

After 45 mins being seated the appetizer finally arrived, it took over an hour spaghetti meat balls finally came and kids were starving. My wife and I waited and finally our entrees came after an hour but every thing was over cooked. If the restaurant can’t handle the volume due to staffing level why pack the whole place and kill the servers, cooks? At the end customers have to suffer as well. It was a 3 hours 3 course dinner which was exhausting waiting for food and it was a terrible experience to have.

BH
BrendaH
Vancouver
4 reviews
Dined on September 19, 2021
Overall3Food3Service5Ambience2

Prime rib was just ok. We were both given a very small amount of gravy. We had to pay an extra $3 each for 2 tiny jugs of gravy that was mediocre. Ridiculous to charge for this. Service was good. It is noisy like a pub.

LM
LeanneM
Vancouver
1 review
Dined on September 18, 2021
Overall2Food3Service1Ambience3

We chose this restaurant to celebrate our anniversary. The ambiance and portion sizes are nice at this restaurant. We have eaten here before and really enjoyed it but this time the food was mediocre, but the server wasn’t very welcoming. When asked about which sangria she would recommend, I got “just order whichever wine you like”… when questioned about the one I received, she told me that’s what I had ordered but I don’t believe it was. I had ordered a rosé sangria and received what tasted like a mimosa (orange juice and bubbly). At the end of the meal when asked about how to validate parking (I had asked the front desk about it and they said to pay and we would be reimbursed), she told me I should have read that the Groupon we were using included parking. I knew it did but wasn’t sure how it worked, and no where on the Groupon did I see that it said not to pay for parking (usual process at this restaurant is to pay and be reimbursed). She seemed rude and abrupt with her comments, appearing to sound quite condescending. When I explained that I had asked the front desk she replied “well why would they know you have a Groupon”. I replied I told them so, and her response was “well the hotel doesn’t know what happens in the restaurant”. Yet somehow that was my fault? An experience that ruined our evening enough that we won’t be returning.

GL
GraceL
1 review
Dined on September 18, 2021
Overall5Food5Service5Ambience5

Great food, Great experience! will be coming back again!

HM
HaileyM
1 review
Dined on September 17, 2021
Overall5Food5Service5Ambience5

Our server. The bar manager was unreal. We love him.

w
wisebuddha
Vancouver
3 reviews
Dined on September 17, 2021
Overall2Food2Service2Ambience1

Murky lighting, uncomfortable booth seating, average over cooked food and fast food type service. If you want 2 star this is your place. Disappointing given competition in area

IE
IrisE
Vancouver
5 reviews
Dined on September 11, 2021
Overall5Food5Service5Ambience5

Always love coming here for their eggs benny brunches. Good service and location. Delicious food! Will definitely return!

J
Jaywv
4 reviews
Dined on September 5, 2021
Overall3Food3Service3Ambience2

We had to sit in the lounge area due to the noise created by a large table celebrating a birthday. This doesn’t seem like an appropriate venue for a loud group including screaming kids. I feel sorry for the other diners and the staff.

IG
IekeG
Vancouver
6 reviews
Dined on September 5, 2021
Overall5Food5Service4Ambience3

We came for breakfast and were very happy with the food and the experience. The service was polite and attentive. The food and beverages arrived hot. The food was fresh and delicious. The toasted croissant was unexpected and very good. The hollandaise sauce was perfect. The breakfast was comparable to other establishments in the neighbourhood that serve breakfast. We will be back.

LU
LloydU
Vancouver
4 reviews
Dined on September 3, 2021
Overall5Food5Service5Ambience5

We went to celebrate a Birthday and everyone really enjoyed their food. Our server well she was amazing. We’ve been there before and will keep going back.

CT
vipCarloT
Vancouver
24 reviews
Dined on August 29, 2021
Overall5Food5Service5Ambience5

Great food and great service!

b
brianh
Vancouver
1 review
Dined on August 28, 2021
Overall3Food2Service2Ambience2

Two out of three diners enjoyed their meals. Two had the same entree of a pasta, and one was very saucy and the other drier. A large party nearby made it a little noisy. Limited wine selection.

GF
GFJCM
Vancouver
10 reviews
Dined on August 27, 2021
Overall5Food5Service5Ambience4

Met our son from California for first time in 2 yrs. Great table the staff chose for us, excellent entrees and wine, such a polished server, most appreciated evening. Lovely dining room in excellent hotel! Lived in NVan for 40+ years before moving to the Interior. Our choice always, The Pinnacle at the Pier.

NV
NorVan123
Vancouver
15 reviews
Dined on August 25, 2021
Overall4Food5Service4Ambience4

Good value on a Wednesday when wines are half price, room was busy , which increased noise level above normal. All of us enjoyed the food , shared appys tacos , gyozas, mains lamb, duck and boulabaise , service was ok ,

m
monicas
Vancouver
3 reviews
Dined on August 21, 2021
Overall5Food5Service5Ambience5

The food was so good we had to come back a second night in a row!!!

JT
JamesT
Vancouver
3 reviews
Dined on August 16, 2021
Overall4Food4Service5Ambience4

Great spot. Would certainly go again.
Staff were very attentive.

YV
YVONNEB
Vancouver
3 reviews
Dined on August 16, 2021
Overall5Food5Service5Ambience5

They serve breakfast from 11-3 so we ordered the Eggs Benny and Fish Tacos.
Both meals were delicious,eggs were cooked just right and it came with thin slices of fried potato.Very nummy. There were 3 tacos.
They validate parking and take the amount off the bill at the end.
Will definitely be back.
Thanks for a great lunch.

A
Anniversary56
Vancouver
1 review
Dined on August 14, 2021
Overall4Food5Service2Ambience3

Our server was not friendly. All she was interested in doing was taking our order. There was no good evening, how are you this evening? After we ordered wine remembered your 3 course special that she did not tell us about. Had we been informed would have ordered the wine pairing to go with this special. But sadly had already ordered our wine. Never came back to check on our dinner. However did check on our first course. This was for our 56th Wedding Anniversary and it would have been nice is she asked if we were celebrating anything.
However this is one of out favourite spots and our room was very nice.
We will be back but hope to have friendlier server.

XF
vip604XFR
Vancouver
69 reviews
Dined on August 14, 2021
Overall4Food5Service4Ambience3

The GroupOn deal made it a good value.

SD
ShelleyD
1 review
Dined on August 13, 2021
Overall5Food5Service5Ambience5

Our server, Tammy was excellent! Enjoyed our evening very much!

JO
vipJOSEPHV
Vancouver
13 reviews
Dined on August 12, 2021
Overall4Food4Service4Ambience4

A pleasant experience. Good food. Good service.

h
heatherp
Vancouver
3 reviews
Dined on August 12, 2021
Overall5Food5Service5Ambience5

The chef modified my eggs Benny and they were fabulous

CG
CherylG
1 review
Dined on August 8, 2021
Overall5Food5Service5Ambience5

great service! Food was so good and fresh. I would recommend The Lobby to friends and family

OT
OpenTable Diner
Vancouver
1 review
Dined on August 8, 2021
Overall5Food5Service5Ambience5

Our regular stop for brunch. Lovely people, good food and the patio catches the sun just right 😁

T
vipsabrinaT
Seattle
5 reviews
Dined on August 8, 2021
Overall5Food5Service5Ambience5

Good food, but service kind of slow!

N
Notblue
Vancouver
22 reviews
Dined on August 7, 2021
Overall2Food2Service2Ambience3

When we walked in there was a hand sanitizer by the door, which was empty. When we were seated we ordered drinks. Over 10 minutes later the server came to take our order but didn't say anything about our drinks. We asked and they went to find them. We ordered bouillabaisse and fish. The bouillabaisse was good, but a very small amount of seafood (2 mussels, 2 clams, 3 prawns, some bay scallops). The fish was tasty, but everything was lukewarm. No check to see how things were.

Overall, I think the price is too high and the food and service not worth it.

MD
MichaelD
Vancouver
2 reviews
Dined on August 6, 2021
Overall5Food5Service5Ambience5

This is one of our favourite restaurants. The food is always delicious and beautifully presented. The service is always fun, friendly, unpretentious and efficient. This time we went to celebrate our wedding anniversary. We had another memorable meal. I look forward to going back.

FAQs

You can order delivery directly from The Lobby - Pinnacle Hotel at the Pier using the Order Online button. The Lobby - Pinnacle Hotel at the Pier also offers delivery in partnership with Skip The Dishes. The Lobby - Pinnacle Hotel at the Pier also offers takeaway which you can order by calling the restaurant at (604) 973-8000.

The Lobby - Pinnacle Hotel at the Pier is rated 4.2 stars by 887 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.