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The Melting Pot - Knoxville, Knoxville, TN

The Melting Pot - Knoxville

4.5
4.5
1842 Reviews
$31 to $50
Fondue
For a dining experience you won't soon forget, travel into Knoxville Historical District of the Old City, where you will find the staple Melting Pot nestled on the end of Central Street. The Melting Pot of the Old City has been creating the perfect nights out for over twenty years and can't wait to celebrate with you. The Melting Pot offers a truly unique dining experience created by the art of fondue. The leisurely 4-course dining experience sets us apart from other restaurants, giving you and your family or friends the time to reconnect, laugh and enjoy each others company. Combine our delicious cheese fondues prepared table side, our fresh salads, and exquisite entrees, including choices of seafood, steak, poultry, and fresh local vegetables. Compliment your dining experience 4 course meal with one of our decadent chocolate fondues from Cacao-Trace farms. We proudly offer gluten-free dining options for all four courses and can accommodate most food allergies as well.

Make a reservation

2 people

7:00 p.m.


Booked 21 times today
Experiences are available.

Order delivery or takeout

Additional information

  • Dining style
    Casual Elegant
  • Price
    $31 to $50
  • Cuisines
    Fondue, Dessert
  • Hours of Operation
    Fri 3:00 pm–10:00 pm Dinner Mon–Thu 4:00 pm–9:00 pm Sat 12:00 pm–10:00 pm Sun 12:00 pm–9:00 pm
  • Phone number
    (865) 971-5400
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress Code
    Smart Casual
  • Private party contact
    KnoxvilleTN@meltingpotfranchise.com: (865) 971-5400
  • Neighbourhood
    Knoxville
  • Cross Street
    Jackson Avenue
  • Parking Details
    .---FREE PARKING---WILLOW AVENUE24/7 Free Parking along the street.FREE COVERED PARKING24/7 Free Parking under the interstate overpass next to Barleys.
  • Additional
    Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Private Room, Takeout, Wine

Experiences

  • NEW! Ultimate 5-Course Experience

    US$93.00 per person

    Multiple dates available
    $93 per person This is the over-the-top 5-course VIP fondue celebration that will dazzle and delight all 5 senses: • First Bite: Green Goddess Bacon Tomato • Chef-Crafted Cheese Fondue served with six savory “Double Dippers” • Choice of Fresh Salad • Premium Celebration Entrée (additional charge for Ultimate Celebration Entrée featuring lobster) • Chocolate Explosion Fondue: arrives in a spectacle of fire and sparkles, make sure you take a picture! • Choice of Celebration Flowers (choose one add-on bouquet option) Make any special occasion Ultimate – from a birthday, anniversary, new job, graduation, and more, this menu will give your big night the extra it deserves! Call for availability for day-of reservations. 865-971-5400
    NEW! Ultimate 5-Course Experience photo

What 1,842 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.6Food
  • 4.5Service
  • 4.3Ambience
  • 4Value

NoiseModerate

Loved For

  • East Tennessee

    Most Booked

  • Knoxville

    Innovative

  • Knoxville

    Romantic

  • Knoxville

    Good for special occasions

  • Knoxville

    Most Booked

1,842 Reviews
  1. OpenTable Diner

    E. Tennessee

    1 review

    1.0

    1 review

    Dined 1 day ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Absolutely TERRIBLE!! The GM said we had 2 choices: 1 enjoy our meal or 2 leave, we left. We had 4 people with different tastes & ask for a table with 2 burners. We even ask for a 2 smaller tables. This was for a birthday dinner. The GM would not be quiet for one minute to see if we could come up with a solution. When we ask for her name all we got was Good Night , Good Night, Good Night but I think her name is Cindy older lady. No the blonde haired lady and not the young girls at the front. Do better!

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  2. OpenTable Diner

    Orlando

    1 review

    vip
    5.0

    1 review

    Dined on February 22, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We loved our dinner! Such a great family experience!

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  3. OpenTable Diner

    E. Tennessee

    1 review

    3.0

    1 review

    Dined on February 18, 2024

    1. Overall 3
    2. Food 5
    3. Service 3
    4. Ambience 3
    The food was great, the hostess must have been having a bad night she was rude and short tempered, whatever was on her phone seemed to be more important than reading my reservation or sitting us down. Wasn’t a good start. The server was great though and the food was good.

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  4. OpenTable Diner

    E. Tennessee

    1 review

    1.0

    1 review

    Dined on February 18, 2024

    1. Overall 1
    2. Food 3
    3. Service 5
    4. Ambience 1
    While normally, we have an incredible experience. And great food.  I was highly disappointed since we were sat at a table that had a leak from the vent in the ceiling which kept dripping on our food. The server was great and very embarrassed for us they couldn’t move us to another table and while the steam from the fondue created even more of an atmospheric disaster the entire ceiling was dripping into our food. I am disappointed because the manager never even came over to ask us how they could help or even move us for dessert, which we never had because when the server put the chocolate down a bunch of drips from the ceiling, got into the food, we decided to leave .. after 23 years of going there I don’t think we’ll be going back. If you get seated in the back where the water is dripping down the walls and ceiling just say no.

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  5. RebeccaT

    New York City

    1 review

    5.0

    1 review

    Dined on February 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Went for Valentine’s Day and it was so special! Even with a reservation we had to wait an hour, but it was fine! We just went to a nearby bar until they called us for our reservation. Great drinks and our table was super private!

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  6. JerridT

    E. Tennessee

    1 review

    5.0

    1 review

    Dined on February 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Everything was great, the only problem we had was the condensation dripping from the roof into our pot! Service was great but definitely will ask to be seated in a different spot next time!

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  7. ZacharyE

    Orlando

    5 reviews

    5.0

    5 reviews

    Dined on February 14, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Romantic presentation/design in the restaurant. All the food was spectacular and good portions. The seasonal cocktails were delicious, and the service was extraordinary!

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  8. JonathanW

    E. Tennessee

    6 reviews

    4.0

    6 reviews

    Dined on February 13, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    It was my first time eating there where I had a reservation, but still had to wait. I guess the Valentine’s Day factor had people sitting at their tables beyond finishing their meal? Wanted to try to get a table with two burners, as there were four of us with different tastes in fondue but the hostesses were a little aggravated (stressed out due to people waiting to get into the dining room). Anyway, they weren’t that helpful or nice but our server was fantastic and the food was reliably okay.

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  9. OpenTable Diner

    E. Tennessee

    1 review

    5.0

    1 review

    Dined on February 10, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had a great experience and the waitress was top notch.

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  10. lindsayl

    Dallas

    28 reviews

    vip
    5.0

    28 reviews

    Dined on February 2, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Such a wonderful time and delicious cheese. Thank you

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  11. Walabash

    E. Tennessee

    1 review

    3.0

    1 review

    Dined on January 28, 2024

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 4
    Insanely overpriced, but glad we went. This place is well worth trying at least once, but probably only once. The cost was the same for 2 people here as for 10 people at Sunspot, and the food is better at Sunspot. It was a fun experience, and the vegan options were solid. Good vegan cheese, great chocolate. The entree was just OK, somewhat bland. Definitely not worth the price, but we don't regret visiting. Overall fun to experience once, but way overpriced. Good vegan food.

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  12. Frozenrain2

    E. Tennessee

    1 review

    3.0

    1 review

    Dined on January 28, 2024

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 3
    Waiting an extra 30 mins for a table I had reserved two weeks earlier, didn’t put me in the most inviting mood. And they brought us out to a half booth, (which I hate) but they said it might be an extra hour before a full-size booth opened up…. (Request a full size booth at your reservation). So now I’m definitely in an unpleasant mood…. Once we were seated, it was a few minutes before our waiter finally appeared. She took our drink order, answered a few menu questions, and then turned around and did the same thing to a group of four that had just sat down. She spent a much longer time discussing the menu with the group of four, and finally 14 minutes after placing our order, she brought both table drinks out at the same time. -I guess I’m just old school with my expectations. You’ll easily drop $100 for two people at Melting Pot, so I have slightly higher expectations than if I were at Ruby Tuesdays or Olive Garden. She was a decent waiter, but not seasoned. This same time vortex happened again as our appetizer round ended (which was delicious) & we waited 10 mins before it was removed/drinks refilled and dessert was brought out. Dessert was incredible. The overall experience was ok, the ambience is right where they left it from 1989 and the bathroom was more run down than I expected. I might be willing to give another shot, but I’ll try the Gatlinburg location next time. ps: parking is ridiculous, especially with a light rain.

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  13. OpenTable Diner

    E. Tennessee

    2 reviews

    5.0

    2 reviews

    Dined on January 27, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great service and food. Every one was nice and drinks were very good

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  14. Mitwif

    E. Tennessee

    12 reviews

    5.0

    12 reviews

    Dined on January 20, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    This place is always our go-to for special occasions. As usual, it did not disappoint. Josh was our waiter and he was just outstanding! Friendly and there for every need without being overly chatty. The food was wonderful, I highly recommend the new bourbon steak!

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  15. OpenTable Diner

    E. Tennessee

    1 review

    5.0

    1 review

    Dined on January 14, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The quality of food was amazing. Staff was great. Very clean. Great place to spend a birthday

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  16. OpenTable Diner

    E. Tennessee

    2 reviews

    4.0

    2 reviews

    Dined on January 13, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Was disappointed in how long it took to be seated. Had a reservation for 6:30 and wasn’t seat til almost 7:30. Everything else was great!

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  17. OpenTable Diner

    E. Tennessee

    1 review

    vip
    5.0

    1 review

    Dined on January 12, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our server was wonderful!!! Great experience overall!

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  18. OpenTable Diner

    E. Tennessee

    1 review

    4.0

    1 review

    Dined on January 10, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    While the meal was good, for the portion size received, the food was certainly overpriced. For 2 people, our tab was almost $200 with 2 drinks a piece. If you’re celebrating a special occasion, enjoy the splurge. Otherwise, save your money and dine elsewhere.

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  19. OpenTable Diner

    E. Tennessee

    1 review

    5.0

    1 review

    Dined on January 9, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    Special occasion place for sure! We went for our daughter's 16th birthday but won't go back for years, probably. Very expensive but a good experience.

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  20. LauraK

    E. Tennessee

    1 review

    5.0

    1 review

    Dined on January 7, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Our server, Haley, was excellent. She was very personable, knowledgeable and witty.

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  21. DavidM

    Raleigh

    10 reviews

    4.0

    10 reviews

    Dined on January 6, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Continues to be a viable option for a night out or special occasions. Service was a little slow initially but once our order was taken things moved right along. Server was attentive and knowledgeable.

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  22. AundreaS

    E. Tennessee

    7 reviews

    5.0

    7 reviews

    Dined on January 6, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    My younger sister had never been before. As always, it’s super cool to people who haven’t experienced fondue before. The food is always good.

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  23. DavidM

    Caribbean

    2 reviews

    5.0

    2 reviews

    Dined on January 6, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    My family of four came for a special dinner honoring our kids’ effort in bringing their school grades up for the semester. Nae was our server and she was WONDERFUL! She gave us recommendations, was kind, hospitable, didn’t rush us, and very accommodating. Food was great, but Nae made our experience perfect. Thank you to Nae and Melting Pot!

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  24. Leila

    Atlantic City

    3 reviews

    2.0

    3 reviews

    Dined on January 3, 2024

    1. Overall 2
    2. Food 4
    3. Service 4
    4. Ambience 4
    This past visit felt so off. Firstly, when I walked in and told them I had a reservation they told me I would have to “wait for the entire party to be present to be sat.” I explained that it was cold so my husband just dropped me off and was just parking the car and would be in in about 2 more minutes and I would like to go to the table to get started ordering wine which they responded you can sit at the bar but we can’t seat you until he’s here. I found that very odd that after a long day I have to wait for him to be there even though it was 5 pm on a Wednesday and I practically has to beg them to sit at my table after a long day. The green goddess dressing I normally love was extremely watery and I’m not sure what happened. We normally have a good time choosing the menu, in the past substations were allowed salmon for tuna as an example but this time the server refused. I’m not sure what policy is he very well could be right but every other visit we have been able to do this. This whole visit seemed like they were trying to find ways to cut corners. I’m not sure if it was an off night or bad management but it was such an off night and I did not enjoy it. Disclaimer: this restaurant is normally really great
    The Melting Pot - KnoxvilleResponded on January 5, 2024
    Thank you for providing us with your valuable feedback. We’re disappointed to hear that we were not exactly to your liking. We hope you give us another chance soon, so we can share an even more positive experience.

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  25. CigarLady

    Atlanta Metro

    10 reviews

    5.0

    10 reviews

    Dined on December 31, 2023

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    Always love the Melting Pot! Only downfalls on this particular trip were the good, in terms of cooking styles, and the ambiance. We always prefer the Bourguignonne style, cooking in hot oil. We were told that option was not available so we had to go with the broth, Coq au Vin, which wasn't bad, but definitely not the same. The ambiance was very bright. Normally the lights are much dimmer to provide a wonderful subdued atmosphere. But last night the lights in the center were at full and very distracting. We will definitely be back and hope that the Bourguignonne style is available and that the lights are much softer.

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  26. LoLane

    E. Tennessee

    3 reviews

    3.0

    3 reviews

    Dined on December 31, 2023

    1. Overall 3
    2. Food 1
    3. Service 2
    4. Ambience 4
    Special event menu was lacking. Weird flavors not represented on the menu. Service was extra slow.

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  27. CassidyB

    E. Tennessee

    1 review

    5.0

    1 review

    Dined on December 30, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great dinner and service! Was very pleased with everything

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  28. OpenTable Diner

    E. Tennessee

    1 review

    1.0

    1 review

    Dined on December 29, 2023

    1. Overall 1
    2. Food 5
    3. Service 1
    4. Ambience 4
    We waited 30 min after our reservation to be seated. After our main course, we waited 30 min for the server to return, which only happened after going to the front desk and asked for a manager. Very disappointed with our experience there this evening.

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  29. HannahP

    E. Tennessee

    1 review

    5.0

    1 review

    Dined on December 29, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3
    The manager paid for our entire $150 experience, and I have no idea why. We had a great time.

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  30. OpenTable Diner

    Caribbean

    3 reviews

    1.0

    3 reviews

    Dined on December 28, 2023

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 1
    One of the worst dining experiences I’ve ever had. It took an hour just for someone to take our order. Then service continued to be poor during the meal. Food was banal at best. Avoid at all costs.

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  31. CindyS

    E. Tennessee

    5 reviews

    5.0

    5 reviews

    Dined on December 27, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had a great time celebrating our oldest daughter's birthday with our family of 5! Our server, listed as DB on the receipt, was absolutely fantastic!! I hope when we go back she will be available...made the experience even better.

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  32. DianaK

    New York City

    1 review

    3.0

    1 review

    Dined on December 17, 2023

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 2
    Very pricey for what you get. Prepared broths were a bit on the watery side. Second time there because my grandson wanted to go. I will not be going back. Way over priced for what you get.

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  33. RobenR

    E. Tennessee

    1 review

    5.0

    1 review

    Dined on December 17, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Loved every second of Noel and her expertise. She was wonderful and made the experience wonderful! See you in the new year

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  34. JasmineB

    Cincinnati

    2 reviews

    5.0

    2 reviews

    Dined on December 16, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Had an amazing early birthday lunch on 12/16/23. Can’t recall our servers name but she was simply fantastic, so attentive and thorough! Food was excellent as always, the Blackberry Margarita was incredible. We love Melting Pot and will definitely be back to this particular location!!

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  35. kimb

    Nashville

    16 reviews

    5.0

    16 reviews

    Dined on December 15, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    This was a night to celebrate for our family and the Melting Pot was the perfect experience to top off the day! Fun experience for everyone. The food was great and our server made the night even better with his recommendations and explanations.

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  36. CharlieW

    E. Tennessee

    2 reviews

    5.0

    2 reviews

    Dined on December 6, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    A very enjoyable experience for our family, with excellent food, service, and ambience! Our birthday girl especially enjoyed it! Thanks, Chance!

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  37. sherrik

    Jacksonville

    1 review

    1.0

    1 review

    Dined on December 6, 2023

    1. Overall 1
    2. Food 4
    3. Service 1
    4. Ambience 1
    Worst experience ever so cold we all wore our coats during the entire meal. Service epic level bad!
    The Melting Pot - KnoxvilleResponded on December 8, 2023
    Thank you for taking the time to give us a review. We sincerely apologize about the issues you experienced, and we hope to make this right. Please reach out to us so we can rectify this issue.

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  38. OpenTable Diner

    Western NC

    1 review

    5.0

    1 review

    Dined on December 3, 2023

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    A fun evening with family. Too expensive so probably will not return. That is the only drawback. If it was half the price, would return.

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  39. TNGirlstrip

    Charleston

    17 reviews

    4.0

    17 reviews

    Dined on December 2, 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3
    Our server was fantastic! She was training another employee and seemed super knowledgeable. As for the restaurant itself, air conditioning was not working….and since it was a warm night it got a little uncomfortable. Also, due to all of the heat from the tables and the lack of air conditioning there was condensation causing water to drip/ run down the brick wall next to me. All in all the food was great and we had a pleasant birthday celebration for my daughter.

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  40. OpenTable Diner

    E. Tennessee

    1 review

    5.0

    1 review

    Dined on December 2, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The experience was great. The waitress was excellent, she even made a birthday card for our son. That made his night.

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Safety precautions

  • Cleaning & sanitising

    • Surfaces sanitised between seatings
    • Digital, disposable or sanitised menu provided
    • Common areas deep-cleaned daily
    • Sanitiser or wipes provided for customers

FAQs

The Melting Pot - Knoxville offers takeout which you can order by calling the restaurant at (865) 971-5400.

The Melting Pot - Knoxville is rated 4.5 stars by 1842 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 p.m.


Booked 21 times today
Experiences are available.

Order delivery or takeout

Google Map for The Melting Pot - Knoxville

111 North Central Street, Knoxville, TN 37902

Additional information

  • Cross Street
    Jackson Avenue
  • Neighbourhood
    Knoxville
  • Hours of Operation
    Fri 3:00 pm–10:00 pm Dinner Mon–Thu 4:00 pm–9:00 pm Sat 12:00 pm–10:00 pm Sun 12:00 pm–9:00 pm
  • Price
    $31 to $50
  • Cuisines
    Fondue, Dessert
  • Dining style
    Casual Elegant
  • Dress Code
    Smart Casual
  • Parking Details
    .---FREE PARKING---WILLOW AVENUE24/7 Free Parking along the street.FREE COVERED PARKING24/7 Free Parking under the interstate overpass next to Barleys.
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, Late Night, Non-Smoking, Private Room, Takeout, Wine
  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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