The Tea Room - Windsor Arms Hotel

4.1
664 reviews
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CAN$31 to CAN$50
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Afternoon Tea
Top tags:
  • Afternoon Tea
  • Special Occasion
  • Quiet Conversation
Since 1927, Tea at the Windsor Arms has been synonymous with elegant, afternoon indulgence. Relax in our French-style lobby tea room or our majestic purple room with its original working fireplace or enjoy your Afternoon Tea behind the red velvet drapes in our Russian Red Tea Room.

Peruse a selection of teas from Russian Caravan to Sencha; our staff will happily guide you through the myriad of tastes and aromas.

Reserve the Tea Room for intimate gatherings such as corporate functions, bridal and baby showers, or get-togethers with friends. All Tea Rooms are available for either full or partial bookings.
What 664 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
3.9
Food
4.2
Service
4.4
Ambience
3.6
Value
Noise · Quiet
81% of people would recommend it to a friend
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OT
Toronto
10 reviews
Dined 4 hours ago
Overall 4Food 3Service 5Ambience 5

Very pleasant experience! Paying more for the ambiance than the food but for a nice occasion it’s lovely!

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OT
Toronto
3 reviews
Dined 3 days ago
Overall 5Food 3Service 5Ambience 5

Very cute spot for Afternoon Tea!

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AP
New York Area
10 reviews
Dined 4 days ago
Overall 5Food 5Service 5Ambience 5

Delicious tea and a wonderful atmosphere! Our server Connor was a delight!!!

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s
Toronto
22 reviews
Dined 4 days ago
Overall 1Food 1Service 2Ambience 2

I have never written a bad review before but was so underwhelmed by high tea at the Windsor Arms just had to say something. Will keep it short.....beside the scones( and they are easy to make)the food is well below average ...my mistake for thinking they had higher standards because the price would make you think that. I am kind of at a loss for words for how blah our afternoon was and I am pretty easy to please.
Anyway life goes on but feel ripped off.

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CA
1 review
Dined 6 days ago
Overall 3Food 3Service 4Ambience 4

The ambiance was very nice, the service was great but the food quality is really lacking.

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SD
1 review
Dined 6 days ago
Overall 4Food 3Service 3Ambience 4

I"ve been to the Windsor Arms for tea several times and I do believe it's good value for the price. However, this time after 2 hours we were told we had to leave as they had the table booked after us. This is fine but the waiter was really hovering over us and hanging around to make sure we were in fact leaving. I also found the sandwiches a bit dry this time. The tea was great as always and we still had a nice time it just wasn't exceptional .

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JC
Toronto
2 reviews
Dined on February 16, 2019
Overall 4Food 4Service 3Ambience 5

We felt rushed to leave when we didnt stay for the full 2 hours. Our reservation was at 1pm, so we should have stayed comfortably until 3pm (at least). Waiters were cleaning every table around us, and our server jumped in and asked if we needed a box for our foods in the middle of our conversation. There was no one waiting for tables, and almost all tables were empty close to 3pm. We should not have been rushed.

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TD
1 review
Dined on February 16, 2019
Overall 3Food 3Service 4Ambience 5

I took my mom there to celebrate her 60th birthday. We had a wonderful afternoon tea. The room was beautiful and we really like the ambience that is created there. The scones were delicious but we were not huge fans of the sandwiches and some of the desserts. The tea selection was nice and the 3 we tried were great. I found the price to be too expensive to make it a frequent trip, if it was more affordable I could see myself going back more often and not just for special functions. For $50 you get one pot of tea, 2 scones, 4 mini sticks of sandowshes and 4 miniature desserts. To me that’s way too much money, especially since we didn’t like the majority of the sandwiches.

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M
1 review
Dined on February 13, 2019
Overall 5Food 5Service 5Ambience 5

Excellent service, great tea selection, and delicious scones and snacks. The setting is stunning as well. Will be back for sure.

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j
1 review
Dined on February 12, 2019
Overall 5Food 5Service 5Ambience 5

Wonderful high tea served at the Windsor Arms. I would highly recommend

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SK
1 review
Dined on February 9, 2019
Overall 1Food 3Service 1Ambience 4

The server was very rude with us. Our seating was for 12:30pm and at 12:55 when our tea and food was served, he interrupted a group photo to let us know we have a 2 hour limit ...but we still had over an hour and a half left. There was a hair in one of our cups and when we asked him for a new one, he didn't say anything but just brought a new one. Not that hard to say a quick sorry. His behaviour toward us was dry and uncomfortable . It was my mom's birthday and it just wasn't a great experience. We told management about it but they seemed like they could care less about it. Won't go there again.

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OT
Yucatán
5 reviews
Dined on February 8, 2019
Overall 5Food 5Service 5Ambience 5

Great high tea experience. The food quality could improve, but I was expecting it from other past reviews.

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M
New York Area
1 review
Dined on February 8, 2019
Overall 2Food 3Service 2Ambience 4

I am very disappointed in their service again.
The food was good but I specifically said I am allergic to onion but there was onion served to me and Though the allergy reaction wasn’t serious, they made no amends to get me medicine.

Last time the service by the staff was just disappointing. The server didn’t seem like they wanted to work there and no one came to check up.

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D
Toronto
17 reviews
Dined on February 6, 2019
Overall 1Food 2Service 1Ambience 4

Never never go to this restaurant eyrybsby type of deal
They handle issues badly
They lie about deals they say they don’t have
They were not discreet when handling the matter
The manager took the servers sufe from the get go and was not prepared to hear me out. The customer is not important here and his does not have customer service skills were the wurst I’ve ever experienced - he relayed incorrect info back to me from the sever even though he wasn’t there at the time
He was pompous and rude and stopped me from talking and when I got angry and asked for his name he hung up on me
I have been using this tea room room for 13 years - I shall never use it again and I shall make sure all my circles understand the nature of their hospitality

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K
Montreal
6 reviews
Dined on February 4, 2019
Overall 4Food 4Service 4Ambience 5

Quite expensive, good salty bites, mediocre dessert cakes and truffles

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AM
1 review
Dined on February 2, 2019
Overall 4Food 3Service 5Ambience 3

I was on a date with a foreign friend, we were seated next to a loudish bridal/birthday party. It was late. I was hoping for more conversation. The location is beautiful. Connor our waiter was great

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t
Toronto
1 review
Dined on February 2, 2019
Overall 5Food 5Service 5Ambience 5

Fantastic service, atmosphere, and delicious scones!

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OT
Toronto
2 reviews
Dined on February 2, 2019
Overall 4Food 4Service 4Ambience 5

It was a great high tea. Over all the food was great but was a little disappointed with the dessert selection. The scones were amazing!! So soft and buttery and the tea sandwiches were also really nice. They have a great tea selection the recommendations were en pointe. I would definitely go back. We also really lived that there were different rooms.

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CL
Toronto
1 review
Dined on January 31, 2019
Overall 2Food 2Service 4Ambience 2

Very disappointed and not a good value at all. The chairs were so uncomfortable that our backs were aching after a short period of time. The desserts were disappointing, very elegant looking but some had too many competing flavours. The filling in the sandwiches had great flavour combinations but they were spread thinner than butter. With exception the smoked salmon which was plentiful. The tea was great, scones okay and the quiche was outstanding. The service was good. I am not a fan of adding a tip on the bill, and to add to that the server thought I meant for him to keep the amount I placed in the bill folder, so he was basically double tipped. Not a good value at all it was basically with tips slightly over $100.00 for two people. I don't mind paying if the value is good. I would not recommend and I would never go back.

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GD
Toronto
27 reviews
Dined on January 28, 2019
Overall 5Food 5Service 5Ambience 5

I've tried a few spots in Toronto and this is my go-to spot. It's my favorite place for afternoon tea. Each time I've gone, they've exceeded my expectations. The cherry on top is them offering to take pics of my sister and I of our sister bonding time. I highly recommend this place for afternoon tea. You won't be disappointed.

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QG
Toronto
1 review
Dined on January 27, 2019
Overall 3Food 2Service 4Ambience 5

I’ve been there many times over the years and the quality of the food is not what it used to be - it’s not that special, especially the desserts. Service and ambiance were wonderful.

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D
Toronto
1 review
Dined on January 26, 2019
Overall 3Food 4Service 5Ambience 3

The tea I selected was very nice, (I chose Tibetan Tiger Tea) and there is a large selection of teas. The little sandwiches were tasty, however, I'd have preferred a bit more sandwich variety & little less dessert.

With all the lovely floral patterned tea pots & tea cups I saw people with, we were given plain white. LOL Which really isn't a big deal.

Our server was very very nice, knowledgeable, friendly, quiet, he added class. There was a larger party in the back so it was pretty noisy at tmes. The room is nicely decorated and they had the fireplace going which was perfect on a cold day. Overall, going for afternoon tea was pleasant.

We (party of 2) started with a cocktail first, then tea & fixed menu, our bill came to $70.00 each. We were dressed nicely casual, (no hats or fascinators, but there were some women wearing fascinators, others were very dressed up. Hostess was very nice, she helped me get my coat on too, and front desk was very nice ad helpful.

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M
Toronto
1 review
Dined on January 26, 2019
Overall 3Food 3Service 4Ambience 2

This was a special Birthday celebration. When booking through Open Table I requested a table in the fireplace room. We were seated in the purple room instead. The room lacked the ambience expected for afternoon tea. Staff did acknowledge the Birthday. When leaving we asked staff how to secure a table in the fireplace room. They told us to call the hotel direct for the tea booking. So, why isn’t this mentioned on their website and why use Open Table for web bookings if you are not going to honour requests???? The service was great! Savouries and desserts yummy. The scones not traditional. Disappointed for our family guest.

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M
Toronto
2 reviews
Dined on January 25, 2019
Overall 5Food 4Service 3Ambience 5

We sat by the fireplace and enjoyed the tea and scones first. Was filling as a meal. Only wish that we could’ve gotten our servers attention easier to get more hot water, clotted cream and the bill.

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LH
1 review
Dined on January 24, 2019
Overall 4Food 5Service 5Ambience 4

A delightful and reasonable priced afternoon tea! The service was amazing, the food was delicious, and I will definitely be going to the Windsor Arms again!

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SL
Toronto
1 review
Dined on January 23, 2019
Overall 4Food 4Service 3Ambience 5

No greeting from anyone while I was standing in the lobby for 5 -10 minutes.

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a
Miami
18 reviews
Dined on January 22, 2019
Overall 5Food 5Service 5Ambience 5

Very nice. A quiet interlude. Very fussy about food allergies. Commendable

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M
1 review
Dined on January 20, 2019
Overall 4Food 3Service 5Ambience 5

I have been to the Windsor arms for afternoon tea a few times now and the ambience, and service is next to none. However I found the food was not as special as previous times. I am gluten free and found my selection very average and th sandwiches dry. I was quite disappointed. I have experienced high tea at many establishments including the royal York, the drake, Banff fairmont etc and I would say the food for a gluten free patron was the least appetizing in terms of quality and taste.
My guest ate from the regular menu and enjoyed her high tea.

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KK
1 review
Dined on January 19, 2019
Overall 3Food 3Service 4Ambience 2

The Tea Room was beautifully decorated, comfy, and cozy. However, it was quite loud and not the conversation friendly environment we had anticipated. One of our party is gluten and dairy free (for medical reasons) and the supplementary offering was unfortunately dry and underwhelming. The regular offering was satisfying and what you'd expect for high tea, but the desserts were slightly disappointing. We would return, however are not in a rush to do so.

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KT
Toronto
4 reviews
Dined on January 19, 2019
Overall 5Food 5Service 5Ambience 5

The Tea Room at Windsor Arms Hotel is a very enjoyable and tasty way to spend a winter, spring, summer or autumn afternoon.

Lovely atmosphere and friendly service!

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S
Toronto
6 reviews
Dined on January 18, 2019
Overall 5Food 5Service 5Ambience 5

Elegant setting with the best high tea in Toronto, in my opinion.
I wasn't offended by the automatic addition of a gratuity for the two of us because I realize that if you use a Groupon, many diners may only tip on the remainder of the bill, like tax or a glass of sparkling wine, which is not enough.
I'd go there again in a heart beat.

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OL
Toronto
2 reviews
Dined on January 15, 2019
Overall 5Food 5Service 5Ambience 5

My 2nd time at the Windsor Arms in 2 weeks and enjoyed the afternoon tea. Both times I was in the lighter room instead of the dark room which I prefer more. Service is lovely and the scones/clotted cream are soooo addictive.

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CP
Toronto
1 review
Dined on January 13, 2019
Overall 4Food 4Service 3Ambience 4

Nice food and great atmosphere. The check in process is a little crazy and not well directed

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OT
Toronto
1 review
Dined on January 12, 2019
Overall 1Food 1Service 3Ambience 5

The dessert is way too sweet and sandwiches are too salty. So disappointed! The tea is great though.

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VB
2 reviews
Dined on January 12, 2019
Overall 5Food 5Service 5Ambience 5

We were seated in the Purple Tea room, which was beautifully decorated and themed. Service was fast and attentive, and none of the wait staff hovered over the table, which is also nice. Great balance for service. The Tea menu was extensive, which allowed for us to find a tea we would enjoy, and the Food that came out on the three tier servicing rack was delicious. This is perfect for a special ladies catch up, a birthday, or Festive season type of occasion.

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OT
Toronto
34 reviews
Dined on January 11, 2019
Overall 5Food 4Service 5Ambience 4

Jordan was a very attentive server. The scones were delicious! Our third time, we really enjoy the afternoon teas here.

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OL
Toronto
3 reviews
Dined on January 11, 2019
Overall 5Food 5Service 5Ambience 5

I really enjoyed my time here and the service was great. I didn't feel rushed and the food was a stunner! Looooooooooved it!

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E
1 review
Dined on January 5, 2019
Overall 4Food 4Service 5Ambience 5

Celebrated a milestone anniversary with some good friends and wanted to do something a little bit different. One of my Friends doesn’t eat cheese and she got her own tiers of treats without cheese. A huge variety of tea options. Pretty ambience and food was pretty good though I would have expected a bit better at this price range. Overall a lovely experience

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YZ
1 review
Dined on January 5, 2019
Overall 4Food 4Service 2Ambience 4

The food was nice but the service was not all that great.

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ST
Toronto
1 review
Dined on January 4, 2019
Overall 3Food 2Service 4Ambience 4

I have always loved the Windsor Arms but was disappointed with the calibre of the food on my last visit for afternoon tea. The service, however, was impeccable.

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