The Tea Room - Windsor Arms Hotel

4.1
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914 reviews
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CAN$31 to CAN$50
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Afternoon Tea

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Afternoon Tea
Since 1927, Tea at the Windsor Arms has been synonymous with elegant, afternoon indulgence. Relax in our French-style lobby tea room or our majestic purple room with its original working fireplace or enjoy your Afternoon Tea behind the red velvet drapes in our Russian Red Tea Room.

Peruse a selection of teas from Russian Caravan to Sencha; our staff will happily guide you through the myriad of tastes and aromas.

Reserve the Tea Room for intimate gatherings such as corporate functions, bridal and baby showers, or get-togethers with friends. All Tea Rooms are available for either full or partial bookings.

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What 914 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.0
Food
4.2
Service
4.3
Ambience
3.7
Value
Noise · Quiet
81% of people would recommend it to a friend
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P
Paula
Toronto
4 reviews
Dined on March 8, 2020
Overall5Food5Service5Ambience4

Service was excellent, as was the tea selection and generally the food. Desserts were exquisite. I would say the weakness was the quality of the scones, which were ‘floury’ and lacked flavour and quality. A nice experience; we weren’t rushed, which was great.

G
Gigi
1 review
Dined on March 7, 2020
Overall5Food5Service5Ambience5

Lovely tea room with great sandwiches. The decor is definitely the right kind of old fashioned.

KM
KikiM
Toronto
3 reviews
Dined on March 3, 2020
Overall5Food5Service5Ambience5

I wish I got the name of our server! He was so nice, informative and professional! I guess we chose a slow time cuz we had the purple room all to ourselves! We were treated to one different tea of our choice, each. The hotel was very accommodating to my Vegetarian and Pescatarian friends as well as the 2 omnivores of the table. Nice arrangement of sandwiches and desserts. Was very happy with our experience!

OT
OpenTable Diner
Toronto
2 reviews
Dined on February 29, 2020
Overall3Food3Service2Ambience4

The room was cold and our server wasn’t very attentive. It felt like they moved all of the Asians to the outer, cold room. The tea service at the Windsor Arms used to be the one I would recommend. They no longer serve strawberries and clotted cream. Truly disappointed.

S
Sting
1 review
Dined on February 28, 2020
Overall4Food4Service4Ambience4

Beautiful ambiance and lovely tea but beware the Blue Caravan!

F
Feb282020
Toronto
1 review
Dined on February 28, 2020
Overall1Food1Service1Ambience3

Really disappointed with my experience for High Tea at the Windsor Arms this afternoon. The food was especially disappointing. Sandwiches tasted like they had been made well in advance and refrigerated - bread cold and unappealing and not at all tasty. The scones were underwhelming, there was such a small bowl of clotted cream served with it that it would not have allowed for enough for accompaniment with the 4 scones, had we actually eaten all four - given they were underwhelming, we did not bother. Top tier of desserts were fine, but nothing special, As it was my friends birthday, and I had taken her for High Tea to celebrate the Windsor Arms did surprise her with a lovely plate scrolled with Happy Birthday and a mini cupcakes and macaroon, however, the entire cupcake was so hard -- the icing, cake... that she could not even put her fork in it, and when she picked it up, she tapped it against her plate and it sounded like a rock??? We mentioned this to our server, who said she would take our concern back to the kitchen, but we heard nothing further. The actual tea was nice, but that was all. Service less than mediocre, had to ask several times for water before it was served, had to ask for fresh plates when our initial plates of half-eaten and discarded food did not allow room for any further food to be placed on it. -- I would have expected much better attention to detail, and we tasted all but barely ate nor enjoyed any of the food. I left embarrassed that I had booked this venue for a friend's birthday celebration and really disappointed with my experience here today. I was at the Shangrila for High Tea in Toronto in December and my experience there was phenomenal - a 10/10 -- I expected something similar especially given the establishment and history of the Windsor Arms and High Tea, and it was nothing like it -- I would rate this a 2/10, and that I feel is generous. I do not recommend this High Tea experience here.

PL
PLil
1 review
Dined on February 25, 2020
Overall5Food5Service4Ambience5

I love high tea at the Windsor Arms. The decor is interesting, the whole environment is fancy, and the food is wonderful. I especially love the scones!

AO
AliciaO
Edmonton
1 review
Dined on February 23, 2020
Overall2Food3Service4Ambience2

We waited quite a while after being seated until I flagged down a waitress and she apologized for not seeing us. We were expecting our tea cups to be fine China and better quality. It wasn't like the pictures on the website. The noise level was also quite loud. The food was ok but the scones were very dry. We've had high tea and afternoon tea at other locations and this one was unfortunately was a let down.

DR
DilaniR
Toronto
1 review
Dined on February 23, 2020
Overall3Food2Service2Ambience2

Disappointing high tea service, the scones and sandwiches were very dry and we were ushered out before our 2 hr seating time was up.

E
Elizabeth
Toronto
1 review
Dined on February 23, 2020
Overall5Food5Service5Ambience4

Nakul was an excellent host and made sure we were accommodated throughout the experience. They did a lovely birthday surprise. The food was excellent and decadent 10/10.

Atmosphere was great, and will be coming back in the future!

Thanks nakul!!!

E
Elen
1 review
Dined on February 23, 2020
Overall3Food2Service2Ambience4

The hotel was really pretty! But there was a 2 hour strict limit that wasn't mentioned when I booked on Open Table and we were rushed to leave.

OT
OpenTable Diner
1 review
Dined on February 22, 2020
Overall5Food4Service5Ambience5

Lovely tea with my niece.

J
Joec
Toronto
1 review
Dined on February 20, 2020
Overall5Food5Service5Ambience5

70th birthday afternoon tea. My guest has some challenges. They were discreetly and diplomatically handled by the serving staff. Thanks

AN
AN2020
1 review
Dined on February 17, 2020
Overall3Food3Service3Ambience4

We sat in a private area whereby the seats were dirty and the fabric on the seats were torn. Tea became cold quickly. After paying over 350.00 for 5 people this was very disappointing.
Also, when making reservations we were never told we were going to pay 55.00/pp which was the December-January rate. We came on Monday February 17, thinking we would pay at most the 50.00/pp.

SS
SueS
1 review
Dined on February 16, 2020
Overall3Food3Service4Ambience4

I have been there several times and I have to be honest it was not as good as the last few times I have been there. The scones were dry and crumbled into small pieces and the sandwiches were also dry. The desserts were not as good a they have been in the past. The experience and ambience was still very good
Thanks

PN
PatN
1 review
Dined on February 16, 2020
Overall3Food4Service3Ambience5

Check-in was confusing and busy. Our server was pleasant and professional and enjoyed the overall ambiance of Windsor Arms.

D
De555
Toronto
3 reviews
Dined on February 16, 2020
Overall4Food3Service5Ambience3

I would recommend the tea room to try once but I wouldn’t return. The tea was very nice but the finger sandwiches could have been better. There wasn’t a lot of filling in them. It was awkward because the room was so quiet so no one wanted to speak too loudly. Some ambient music would have helped. However the service was great.

US
UmerS
1 review
Dined on February 15, 2020
Overall4Food4Service5Ambience4

Great ambience. A nice time away from busy schedule. One thing I didn’t like was that we were made sit very close to the serving table which was a constant bother when staff was moving their stuff on that table. But overall experience was great.

FG
FilipeG
Toronto
1 review
Dined on February 14, 2020
Overall5Food5Service5Ambience5

Good service, beautiful ambience and great food. A different date you can bring your special one.

L
vipLocal4life
Toronto
6 reviews
Dined on February 13, 2020
Overall4Food4Service5Ambience5

Overall, was a lovely experience. I love the look of the rooms and food/tea selection is good. My only comment/complaint is with respect to the final bill. We had a Groupon for 2, plus paid regular price for one (three people total dining). Whenever I use a Groupon I always tip on the regular price (not the reduced) - I think Groupon even mentions this as best practice? When I looked at the final bill, however, I noticed that they had added an automatic 20% gratuity on the full price, and then the tax was added on top of that (so that I paid an extra 13% on top of the 20% tip). If I hadn’t noticed the discrepancy on the final bill and looked at the small print I would have ended up tipping on top. This bothers me - but maybe it’s just me lol

NS
NotSureMyName
1 review
Dined on February 13, 2020
Overall5Food4Service4Ambience5

My first time doing afternoon tea in Canada. I have had afternoon tea in Japan at British Hills.

The comparison was ok. British Hills definitely did it better.

Noise level was loud as the people on my left kept talking. I was quite surprised.

There was a mother-daughter pair in the room who I wasn't very particularly happy with when it comes to the level of noise as well.

These are not the fault of the servers who, generally did a good job describing the food I ate.

I did use other parts of the hotel for the same day including their spa and had dinner in their "pub," I guess you could say.

Afternoon tea was the most enjoyable, however.

I was not a fan of the spa or "pub." Overly expensive and not worth it.

The food was filling at the afternoon tea and I couldn't finish it.

LC
LesleyC
Toronto
1 review
Dined on February 9, 2020
Overall3Food3Service3Ambience3

Complaint made about state of washroom prior to seating and by end of tea the washroom remained untidy.

A few sandwiches dry bread but scones fresh.

Slower drink service to start and no offer for fresh hot water.

Server was lovely but didnt know about sherry Champagne option on menu. Incorrect drink order but offered to fix drink option immediately.

SA
SiobhanA
1 review
Dined on February 8, 2020
Overall2Food1Service3Ambience4

Beautiful setting, horrible food. Mediocre experience overall

AV
AlanaV
1 review
Dined on February 8, 2020
Overall3Food5Service5Ambience4

I love the service In the tea room. I was however horrified by the restrooms at the hotel. I expected them to be clean and tidy.

SL
SusanL
Toronto
1 review
Dined on February 7, 2020
Overall3Food5Service1Ambience2

I have been here many times. I was quite disappointed this visit. The Staff were rushing us through the whole visit. The waitress was very aggressive talking over me when I was in the middle of a conversation. I felt that she did not handle the situation well. I appreciate they want to get your order in but it was very rude the way she dealt with it. Then they somehow seated us at the wrong table and she kept making a big deal but we were at the wrong table and then she tried to give her a coupon to someone else and then she brought us a birthday treat for someone else Whenever we asked her for anything like extra water or milk she would forget to bring it. Considering that everyone gets the same food that should be a very simple task for the wait staff.

CB
CathyB
Toronto
1 review
Dined on February 6, 2020
Overall4Food4Service5Ambience3

The decor is a bit dated but the service was very accommodating and friendly.

L
Lori
Toronto
1 review
Dined on January 30, 2020
Overall5Food5Service5Ambience4

My cousin & I had a great time here. THe actial eats were not comfortable, but everything else was to our liking. Thanks for the hospitality!

OT
vipOpenTable Diner
Toronto
1 review
Dined on January 29, 2020
Overall3Food3Service3Ambience2

I have to admit, I expected more. It was ok. Ho hum. Medium.

I don’t think anyone in service went to hotel school, that’s for sure. Although they were nice enough.

It all seemed very camp. No work pride. Perhaps a class trip/excursion to the U.K. and see how a proper tea is done is in order. You could improve so much and charge double.

I think the decor is tired and needs updating. The scones were dry and brittle. Almost a mockery.

The teas themselves were exceptional. The sandwiches were ok.

I imagined a place called The Windsor Arms in an elegant location would be better. If you are looking for a medium experience, you have found it.

OT
OpenTable Diner
Toronto
1 review
Dined on January 29, 2020
Overall4Food4Service4Ambience5

Lovely venue for a light lunch to catchup with a friend.

e
everestgirl
Toronto
11 reviews
Dined on January 28, 2020
Overall4Food4Service5Ambience5

Everything was great except the sandwiches were bit dry.

MJ
MJAC
Toronto
1 review
Dined on January 27, 2020
Overall4Food4Service5Ambience5

I absolutely loved the tea selection, the vintage china, the delicate intimacy of a bottomless pot of gourmet tea with a dear friend as we nibbled unique little tasty treats. My friend was delighted by the unique birthday venue for us to catch up!

HS
HelenS
Toronto
5 reviews
Dined on January 26, 2020
Overall5Food4Service5Ambience5

For a special occasion with friends or loved ones. The food selection and teas are wonderful.

AF
AngieF
1 review
Dined on January 25, 2020
Overall3Food3Service4Ambience4

Windsor is looking a little tired and run down. Could do with a refresh.

Dirty washroom, lobby and elevator.

KL
KaraL
1 review
Dined on January 20, 2020
Overall3Food3Service2Ambience2

I used to really love high tea at Windsor arms. But the atmosphere isn’t what is used to be. The music is terrible. The service was mediocre and the quality of food had gone down. It’s a place I take people for very special celebrations but I have to say I left feeling a little disappointed this time.

CG
CherimolaGrape
1 review
Dined on January 19, 2020
Overall1Food1Service2Ambience3

Unfortunately very overpriced for what it is. Paid $50 each for day-old sandwiches. When we told the hostess the shrimp sandwiches tasted stale, she argued that they are made daily in the morning. Definitely not worth the price. Disappointing.

h
hayleym
Toronto
6 reviews
Dined on January 19, 2020
Overall5Food5Service5Ambience5

I had a great time! The food was delicious, and I felt all fancy. I'll go back for sure.

DB
DeborahB
Toronto
1 review
Dined on January 16, 2020
Overall5Food5Service5Ambience5

This is the first time that we have been to the Windsor Arms for High Tea. It was a beautiful experience in every way. We loved it. Thank you to our server & everyone behind the scenes. D & S in Toronto

NC
NicoleC
1 review
Dined on January 15, 2020
Overall2Food1Service2Ambience4

The dairy free offering was requested for one attendee, however, several of the dessert items provided had dairy (mousse, chocolate truffles). No dairy alternative for the tea was offered (i.e. almond or soy milk) - we had to requested when the server made herself available. Gluten bread was provided, which was not necessary and also extremely dry and stale. Gluten free scones were provided (note we indicated a dairy not gluten allergy), which was very crumbly. Finally, the server failed to provide an explanation of all the "dairy" free dessert offerings - which in hindsight we realized because they actually included dairy.

In the regular offering, the tuna and green pesto paste was not very tasty or appealing. Again, the bread was very dry and stale.

Normally when we have high tea at the Tea Room, we are provided with individual sized tongs. This time we were provider with server sized utensils.

Overall, the offering (excluding the tea which was excellent) was meager - lacking in quality and quantity.

NY
NancyyY
1 review
Dined on January 15, 2020
Overall5Food5Service5Ambience5

Love the environment , tea& food . Service is very nice.

OT
vipOpenTable Diner
Toronto
2 reviews
Dined on January 14, 2020
Overall2Food1Service4Ambience4

Went for high tea the sandwiches were stale and dry. Turkey sandwich was processed meat not fresh. Took a friend for her birthday and was embarrassed by the quality of food. The table beside us felt the same way... it is too bad it was a lovely place for high tea in the past.

FAQs

The Tea Room - Windsor Arms Hotel is rated 4.1 stars by 914 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.