Trattoria Italian Kitchen
This was a birthday celebration and we informed the restaurant. No acknowledgement, no greeting the birthday person. Food was mediocre at best.
Birthday lunch with friend
We went for Dineout Vancouver. My partner and I both had the french onion soup, and she had the chicken entree while I had the veal so we could both taste them, and the fruit smash for dessert. The french onion soup was rich, and one of the better ones I've had. We both agreed that the chicken tasted a bit off, with a very poor portion size. There was more breading than there was chicken. The veal t-bone was absolutely amazing! It was tender, flavourful, and a pretty generous portion size. The dessert was very fun, with cream, meringue, and an assortment of fruits and purees to mix and try together. A bit on the noisier side, but our service was always friendly but not overbearing. Overall we were definitely happy with our experience, and will be back. Maybe we'll skip the chicken though.
We had a 3-course meal but unfortunately our entree came before our appetizer. Waitress was unapologetic and nowhere to be found. Seems like she was trying to avoid our table. Unacceptable for any restaurants!
The veal t-bone was tough. The chicken Milanese was bland.
Yes - we had rude diners beside us who did intrude on our meal but this was not a reflection on the staff, service or quality of the food
Over all disappointing . Service not great - she seemed uninterested in serving- not much input . Food very average . Been to Tratt over the years and enjoyed it . Think its gone downhill
Probably won’t return
The Cena di Famaglia dinner was DELICIOUS and the amount of food we had for $49 was amazing. Cheers, Lori & Al
Food was not bad but the quality has been going down a little since a couple years. Service was not bad as well but our server disappeared for a little while. I did really like the carbonara though! My friends weren't a big fan
My wife and i decided to celebrate our 35th wedding anniversary at Trattoria as we also had Chan centre tickets for that evening and the 15 minute commute was great.
We arrived at 4:30...very quiet...by 6 pm it was obviously busy and much noisier...no big deal... just be sure to get an inside table and not a perimeter table.
The food was very good... the service as well... my only '" downer"... the bartender dropped the ONE bottle of Lemoncello and i didn't get my favourite after dinner night-cap!! Stuff happens !!!
FYI- we didn't choose Trattoria because it was inexpensive... which it is not. But... we definitely got what we paid for. Thank you for a terrific meal.
Really good value as it was Wine Wednesday! 50% off bottles of wine and not a restricted list!
Beet salad was good and the mushroom risotto was amazing...just what I was craving!
Service was great! The restaurant was lively!
WAAAAAY TOOOOOO LOUD!!!!!!
It was quite noisy , but to be expected coming up to Christmas.
Severs were very helpful and food arrived swiftly.
Only suggestion / more veggie - vegan options would be good
Had a nice meal - was a little loud but otherwise excellent
It got very very warm in the restaurant when it was full - that would be my only complaint other than the server had trouble getting our wine orders correct.
Hi RebeccaG, Thank you for taking the time to review our restaurant. Yes, it can get warm sometimes with so many people, we are more than happy to adjust the temperature if anyone is uncomfortable. I apologize for the errors from our server with your wine order. This feedback allows us to see the mistakes and provide coaching to our team so they can provide the best service possible. See you again Soon!
Food was ok, pasta was salty and a little dry and the noise level was very high and intrusive on conversation
The food was good. We tried a number of different menu items including the Calamari, Beet Salad, Gnocchi, Spaghetti and meatballs, eggplant parmigiana, and crab and lobster ravioli. I would highly recommend the calamari, beet salad and eggplant. We will be going back next time we are in the area.
Great overall dining experience! My friend and I both have dietary restrictions currently and the staff were extremely helpful and thorough in ensuring that our needs were accommodated.
The food was very salty and very small portions. Seriously overpriced.
We often have a great experience at Trattoria but this time it was awful. My partner and I shared the Pasta Platter and it came out cold/overcooked. I wouldn’t recommend going to this location.
Food is delicious but service was so bad. The server was very nice but forgetful and we were not approached for around 20 minutes when we first arrived.
Mid afternoon snack so place was quiet. All the food was tasty, service was efficient and friendly.
Good space and food/service. One strange event on my visit. They had a feature which I ordered. Waited for our appetizers and ate about half of them when it was brought to my attention that the feature was not available. Not only was this a good half an hour to be communicated to, but this was a promoted feature and we were one of the first tables of the evening.
Good food. Was a little disappointed with bruschetta as it needed to b put together on my own.
All in all everything was delicious.
Go for Happy Hour! 2 House Wines, 4 Antipasto Dishes was more than enough and all for approx $60.
Great service and would definitely go again.
The food started off very good. The Arancini were amazing but it went down hill after that. The braised lamb was tough, chewy and tasteless and it was supposed to fall off the bone. My wife had the pesto gnocchi and it wasn’t very good. The venue was very loud and I couldn’t even hear my wife over the very loud conversations next to us.
There are better Italian restaurants in Vancouver, British Colombia, Canada.
Very reasonably priced for the quality of food and service. Table was clean and comfortable, and there was a great buzz throughout the restaurant. Looking forward to the next time 😊
I had an opportunity to dine at the trattoria at Kitsilano location. The service is by far the worst I had at a glowbal restaurant. The server didn’t not pay any attention to our table in terms of pouring more wine in our glasses or filling up more water. He took our order wrong and I understand they tried to fix it. But it too an hour and half after we sat down to get the correct pasta. When I left I asked for the managers business card, he said “I’m sorry you did not enjoy anything.” He obviously know it was an unpleasant dinning experience and he did nothing to make it better. I told him I’ve been to most of the glowbal restaurants and I’ve never got the service like this. He said “I’m sorry this is not a fine dinning restaurant, and in Italy, they only serve entree when people finish the appetizer.” I’ll take that response except the server never asked me if I was done with my appetizer after an hour.
The food is consistent, I would recommend to dine at their Burnaby or park royal location.
Anonymous, Thank you for taking the time to review your visit with us. We appreciate all feedback from our guests. If you would like to continue this conversation further please reach out to me directly at firstname.lastname@example.org Sincerely, Racquel DeVos general manager
Excellent service, food is consistently amazing!!! Well done!
Breathelife, Thank you for the kind words, we will make sure to pass it along to our culinary and service team. Grazie! Racquel DeVos general manager
We were very disappointed in the food. It was the evening's special, promoted as "excellent" by our waiter. The halibut was the worst I have ever had - dry, even "crumbly" in that it sort of shredded when cut. The vegetables were fine. The portion (size of the meal) was small, although that can be the case in fine restaurants where the cuisine itself is superb. Unfortunately that was not the case on Saturday night, at least for us.
Hi AlanR, Thank you for taking the time to write your review on your experience with us. I am disappointed to hear our food was not up to your expectations on this particular evening. If you would like to continue this conversation further please feel free to contact me directly at email@example.com Again, thank you for your valuable feedback, it is sincerely appreciated. Racquel DeVos general manager
My go-to restaurant for my fiancé’s birthday. Always lives up to our expectations.
Great service, great food and a great time had by all.
The server is brining this rating down significantly. She was not very friendly. Messed up our order and didn’t apologize. Forgot the wine I ordered and when I reminded her, she came over and poured it in my glass and walked off.
At the end she threw the dessert menu on the table without saying anything.
The starters were very good. The main were alright...but I suspect that they just kept it aside and reheated our meals once we were done with the starters since they first brought out the mains before our starters...
Overal very disappointed. Over priced for the experienced we had.
But worst of all- not a pleasant server
Hi AnnaR, Thank you for taking the time to review your visit with us. We appreciate all feedback from our guests. I am disappointed to hear about your experience at Trattoria and apologize for the lack of service you received. This is not the standard our brand is known for. If you would like to continue this conversation further you can reach out to me directly at firstname.lastname@example.org Sincerely, Racquel DeVos general manager
My husband and I invited my son for dinner before a concert. We came earlier than our reservation and they were able to accommodate us. Before my son arrived we ordered the antipasto platter, which was excellent. My husband had the cannelloni, I had the fennel and pear salad and my son had the gnocchi which were all delicious. We shared a very tasty tiramisu too. The service was great and the only negative was it started to get quite loud when the place got busier. All in all it’s great food at a decent price. We’ll return.
Hi LoveFood, Thank you for the kind review. The cannelloni has been a great hit with our new menu. We will see you again soon! Grazie! Racquel DeVos general manager
I have been many times in the past cause its so good. I haven’t been in a few years and the bolognese and carbonara where very poorly done. The bolognese must have been done a couple hours before as it had zero depth. It tasted like a couple jars of sauce and some meat. The carbonara was just garlic and salt. Both were edible and we ate them without complaining because we were hungry. It felt like buffet quality food. Sorry to say all of the this.
Hi DelainyM. Thank you for taking the time to post your review. All feedback we receive is graciously appreciated. I am sorry to hear you were less than satisfied with your meal and didn't let us know. We would have been more than happy to make you another dish. If you would like to carry this conversation further please reach out to me at email@example.com Sincerely, Racquel DeVos general manager
Lunch .. excellent service , good food options
We had a great meal!!
Service was excellent!!
We were not rushed... great evening
Love Trattoria! This food service and everything about this place is always excellent I will continue to eat here for a long time!
Hi RobynW, Thank you for your kind review. We love hearing about our guests experiences when visiting Trattoria Kitsilano. We can't wait to see you again! Grazie! Racquel DeVos general manager
Wonderful service and lively atmosphere!