We ordered pizza since the Italian pizza chef was at the restaurant that day - but - the they forgot the artichokes and the pizza was not cooked enough. I guess my expectations were high seeing who was cooking it!!
Despite good service and good food (small portion), it is noisy and hard to keep a conversation (tables too close from each other, noise from the kitchen..)
Our server Ian was too busy with another table and did not even bother to greet us or offer us water for the longest time. Eventually I had to flag down a girl asking who our server was. She said it was Ian and she ended up serving us. I had an infant child with me and no one even offer me the children menu. I had to ask for it. I would not recommend this restaurant or will I come back again.
The pasta and excellent wine list make Trattoria in Burnaby a safe bet for a good lunch. Couple that with half price wine by the bottle on Wednesday’s and it’s something to plan well in advance. Service is attentive but never intrusive. Wednesday lunch at Trattoria in Burnaby will be a regular occurrence.
Food was delicious. The atmosphere was perfect. Thank you.
So I gave the food a 1. Not because it tasted bad but because my friend was given 4 ravioli. And that was supposed to be a meal?!? I was given a normal amour of food. So I spent 10 min after my friend finished eating. We went to MacDonalds for fries after. Never going back.
The Patio was perfect. The experience was memorable. Food was tasty. Thank you.
It was delicious. Everything was so well seasoned, Daryl was very attentive without being over the top. Would love to return. Love the mock-tails.
Excellent service from start to finish. Steve, our server, was a legend!
Consistent quality food and friendly fabulous service.
I usually go to the Kitsilano location and it's amazing!! The food is great a and we have taken family there who also loves it.
Thoroughly enjoyed our evening meal. All the staff could not have been more friendly and welcoming. Attractive menu and choices. Food was cooked to order and tasted delicious - ample quantity. Good value and would definitely go back.
Great service and excellent food. Table was a little close to other parties, but overall a great meal.
Food was great as always! Service from,who appeared to be the manager who helped seat us, and another server who remembered us and said hello was very good, however our actual server was not overly attentive.
Great food! Chicken Parmesan was on point, and great house Chardonnay.
It was the first time my family and I visited Trattoria. Our waiter was very helpful and nice. The food was good, not over the top, but good( I personally didn't like the taste of the beef lasagna with the greens that the put on top. The pasta was kind.of burned on the edges. The dish is missing something ). I will try again a different dish. My family did like what they ordered.
Didn’t mark down my open table reso, so I got an email from open table scolding me for their incompetence. Not cool. EVERYtime I go to this location, something goes wrong. I only go here out of convenience.. they need to up their game.
Good food. Would definitely come back
The place is too loud. You would have to talk very loud to each other. Bad acoustics.
Loved it all, fantastic food and service!
There ended up to be only 3 of us, but enjoyed both the food, company and service..very enjoyable experience.
Great tasting food with reasonable pricing! Great ambient and perfect for hanging around with your friends! Me and my girl were chatting away for a long time but server was so nice and come to the table when you need him. Great service!
Loved the food. Addicted. Thank you. Huggies.
Totally satisfied with the 3 courses of 2018 dine out Vancouver at this restaurant. Sicilian mussles and clams , fennel sausage all were perfectly seasoned with herbs and white wine. 2nd dish, lingcod Picatta with roasted veggie also yummy, veggie was nicely done. Finishing with tiramisu, I personally like it because it wasn't not too sweet.
The server provided a very good service. Will definitely visit this place again.
Service is quite good here and it's nice that they serve complimentary appetizers! Everyone is very friendly and pleasant. They check back a few times to make you're satisfied with the food.
First visit and will return again soon. Upbeat but not too loud. Our server Ian was great, as was the menu options. Our party of 5 enjoyed the happy hour and a lovely dinner.
Came here for NYE dinner. Opted for the special for the night. Surf and turf platter. It didn't disappoint. The service was really great too!
We went here for my husband's birthday. Everything we ordered was very tasty including dessert. They were also kid friendly. I would have liked more chocolate dessert options. I did feel slightly under pressure to make sure our party was out by a certain time as I was reminded 3 times that there was another reservation after me-I think once over the phone when I confirmed my reservation was more than enough reminder to leave at a certain time. Our waiter was very attentive and kept everything moving efficiently. Thanks! Will come again!
I have been to trattoria a number of times and found that this past visit wasn't up to our usual service. I ordered the Gnocchi with chicken (An extra $4) and had to ask the waitress where the chicken was in my meal. The chicken was shredded to the point it was unidentifiable and looked the same as the gnocchi. We had booked for 5pm but then received a call prior to arriving stating that because it was Christmas season that we would have to be out by 7pm at the latest as our table was reserved for someone else. When we arrived the reservation was not under my name and someone else had changed it to our company name. When we were there the restaurant was not full but food service was slower than expected (there were 8 of us) so we were charged the 18% on top of the bill (their policy and we were aware). I normally wouldn't have had a problem but I have been spoiled by previous visits to the establishment, when service and food quality were excellent. Considering this was pre-booked through open table, it should not have been an issue. Hopefully it was just a one of, as we generally book a large group there, any time we are in town.
We’ve been here often and had great food. However, our last experience was terrible. The food was not up to regular standard and several of us got so sick. So much so, my husband expressed his displeasure all over the car.
I really hope that this was just an off night. I will try one more and would recommend with caution.
Amazing experience! Very nice place and the service was excellent. Food was just awesome.. compliments to the chef
Pasta specials night so prices very good. Our table ordered 3 linguine vingole, and my plate had 8 clams while my fellow diners had 20+ per plate. I let our waiter know. He said he'd let the kitchen know about it. I wasn't offered more clams to make up for it. Felt like the wait staff forgot about it all. Loud music made it difficult to have a conversation.
Took the wife for her birthday. This was our fifth visit and Trattoria Italian Kitchen did not disappoint. We had an 8 pm reservation, but arrived 15 minutes early. We had the option of waiting for a table at 8 or seating right away in the bar/lounge, we chose the bar.
The ambiance in this place was superb and the food delicious. The noise level is moderate which was fine for us. The lighting perfect for our special occasion dinner. From the grilled Brussel sprouts with lemon, capers, chillies, Parmigiano-Reggiano to the Tiramisu, and the pastas (Linguine Gamberi , Smoked Salmon Radiatori and the salads) in between, all were delicious. Will we come back, yes!
Great service, wonderful food, was a great experience from start to finish
Amazing service especially from GM, Giovanni. We were well taken care of. And my 2.5 yr old toddler, who is picky, loved his mac'n cheese and was entertained by their colouring kit given at being seated. LOVE this location!
Very busy and noisy. Good for group of loud friends, not so good for a quiet dinner
A real find! Excellent food and service! Al dente pasta and amazing cheese bread. Rich chocolate gelato and fruit garnish was a perfect end to our meal. Yum!!
Enjoyed every bite. Food was delicious and staff was delightful. Don't walk, RUN, to this place
Servers are inattentive.....worse on Sundays. We went again on Sunday and it was terrible. Management was different and we also sat outside. Terrible wait, warm water etc. etc. no apologies.
Very disappointing. My family and I dined there for my birthday. The portions were extremely small. We ordered three different pasta dishes and were not happy with any of them. From the blandest sauce ever to a bowl full of olives and capers, we left there hungry and dissatisfied. Never going back!