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Troll's at Horseshoe Bay, West Vancouver, BC

Troll's at Horseshoe Bay

4.0
4
80 Reviews
CAN$30 and under
Canadian
Family owned and operated, world famous fish and chip restaurant in beautiful Horseshoe Bay, West Vancouver.

Make a reservation

2 people

7:00 p.m.


Booked 1 time today

Additional information

  • Dining style
    Casual Dining
  • Price
    CAN$30 and under
  • Cuisines
    Canadian, Seafood, Breakfast
  • Hours of Operation
    Daily 8:00 am–6:30 pm
  • Phone number
    (604) 921-7755
  • Payment Options
    AMEX, Mastercard, Visa
  • Dress Code
    Casual Dress
  • Neighbourhood
    West Vancouver
  • Cross Street
    Royal Ave
  • Parking Details
    Street Parking
  • Additional
    Beer, Gluten-free Options, Patio/Outdoor Dining, View, Wheelchair Access, Wine

What 80 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0
4 based on all time ratings
  • 4Food
  • 4.2Service
  • 3.9Ambience
  • 4Value

NoiseModerate

80 Reviews
  1. SusanneF

    Vancouver

    12 reviews

    5.0

    12 reviews

    Dined on November 10, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Of course the fish and chips are amazing. That's why we go there. But the other menu items are great too. Try the cauliflower appetizer. We had it with the honey garlic sauce. Perfect to share.

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  2. WilmaJ

    1 review

    4.0

    1 review

    Dined on November 5, 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Trolls food and service are good. Sunday lunch is a busy period so as a party of 8 would definitely need to book. The sticker shock was the addition of a tip included in the bill of $32 did not see the opportunity of putting our own number in. However this is the go to place in Horseshoe Bay because of Ferry travelling and allows families that maybe be scattered to have a central meeting point. Thank you Trolls for being there so many years.

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  3. VictoriaG

    Vancouver

    26 reviews

    vip
    2.0

    26 reviews

    Dined on August 16, 2023

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 2
    We live in West Vancouver and have tried Troll's previously and was disappointed then and disappointed again. All the fish and chips dishes were mediocre (we ordered, halibut / cod / haddock and all with a side of oysters. The oysters were overfried - almost burnt. All the dishes came out lukewarm which is an indication they were sitting there for a while. Someone's fish was not cooked thoroughly and had the batter raw inside even though it was almost burnt looking on the outside. The prawn linguine was poorly made and my son-in-law barely ate much of the dish. We have been going to C Lovers for fish and chips but thought we'd give Troll's one more attempt to deliver but unfortunately they fell flat. In addition, the young man who greeted us at the front said - there is no reservation for seven under your name and was not interested in seeing the email confirmation from Open Table and refused to acknowledge that just 5 minutes prior I had called to let and spoke with them to let them know that I was just parking and would be there in a couple of minutes. Too bad I didn't get his name as he definitely should not be greeting customers in such a negative way.

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  4. JasonD

    Vancouver

    9 reviews

    4.0

    9 reviews

    Dined on May 22, 2023

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 4
    A few mistakes in the order; it was quite busy and we were in the back corner, so less than normal follow up with our group.

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  5. CaroleM

    1 review

    5.0

    1 review

    Dined on April 24, 2023

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Everything about our reservation and meal was handled very well and with care . Our wait person was excellent . The appetizers were delicious . The entrees not so much . They were a bit of a disappointment . For instance the chowder tasted more of its thickener than the items in it .Dessert was delicious . We plan to go back and just have appetizers. Thanks for asking .

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  6. MattS

    New York Area

    2 reviews

    4.0

    2 reviews

    Dined on December 29, 2022

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Nice, cozy restaurant near the ferry. Easy drive from West Vancouver. Food was solid. Service was excellent and friendly. Would definitely return next time we are in the area.

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  7. RonH

    Vancouver

    1 review

    4.0

    1 review

    Dined on December 28, 2022

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Thank you for looking after our family, meal was good, service was good. Only one little issue and that was one meal showed up about five minutes after the rest were served, and it came out Luke warm.

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  8. HilaryA

    Vancouver

    1 review

    5.0

    1 review

    Dined on November 7, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Great food and great service! Being able to reserve a table was great, especially since we had kids.

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  9. JamesW

    Vancouver

    1 review

    5.0

    1 review

    Dined on November 3, 2022

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    We had a great time, thanks to all staff. Food good and no pressure to leave. We needed to wait for next ferry. Will do it again. Jim

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  10. Holden

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on October 6, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We always enjoy meeting family for the Island at Horseshoe Bay and going to Trolls for halibut and chips.

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  11. PamelaC

    Vancouver

    2 reviews

    4.0

    2 reviews

    Dined on August 20, 2022

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Friendly cheerful staff and good food. Busy so booking in advance is recommended.

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  12. KashK

    Vancouver

    2 reviews

    4.0

    2 reviews

    Dined on June 4, 2022

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 4
    Toll was as amazing as always. Good food and nice service. However, when I mentioned my booking, they were not aware of it at all. They did a great job and made it happen.

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  13. OpenTable Diner

    Vancouver

    1 review

    1.0

    1 review

    Dined on April 24, 2022

    1. Overall 1
    2. Food 4
    3. Service 4
    4. Ambience 4
    The hostess was beyond rude to us and it was very humiliating. She was upset that we had reservations on a Sunday and said she was going to kill some one. ( I assumed she was talking about whoever took the reservation but I don’t know) while we were waiting for our table she proceed to complain to the other customers about our reservation in front of us. A very disappointing experience.

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  14. OpenTable Diner

    Monterrey

    1 review

    5.0

    1 review

    Dined on March 27, 2022

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    It was great!

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  15. AndrewS

    Vancouver

    1 review

    5.0

    1 review

    Dined on March 2, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Newly spruced up Troll's Restaurant was as good as ever. Food & service was excellent. Definitely go again.

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  16. GlennaT

    Vancouver

    1 review

    5.0

    1 review

    Dined on February 20, 2020

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Noise level - had a baby next to us. Not really a problem - cute baby, just the odd outburst.

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  17. ColleenB

    Vancouver

    2 reviews

    3.0

    2 reviews

    Dined on February 15, 2020

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 3
    Super busy when we were there. I started to notice that people who came after us were eating when we had no food. Watched the waiter see me looking around and he rushed into the back. Shortly after they came to tell us our food would be right out. I’m guessing they just took someone else’s order as the salad/fries were all wrong. They did correct it but pretty poor. Also could not get a second glass of water until we asked for the third time.

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  18. OpenTable Diner

    Calgary

    1 review

    2.0

    1 review

    Dined on February 15, 2020

    1. Overall 2
    2. Food 1
    3. Service 4
    4. Ambience 4
    Took my mother in law for her favourite, fish and chips, but very disappointed the fish was exceptionally greasy. Took several napkins to soak the grease off the fish and my plate was full if it. French fries were not hot and fresh either.

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  19. Keri

    Vancouver

    7 reviews

    4.0

    7 reviews

    Dined on January 21, 2020

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Tasty fish and chips with a lovely view and great portions for the price. The service was friendly and attentive.

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  20. EveF

    Vancouver

    3 reviews

    4.0

    3 reviews

    Dined on December 10, 2019

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    A great view from our table, extensive menu and excellent service. Our group of three all ordered the shrimp sandwich and agreed it was a great choice. One of the group ordered the chocolate cake for dessert and I had a taste (not usually a lover of chocolate desserts) and was so surprised how much I enjoyed it. Rich without being too sweet. We will return again soon.

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  21. Hamilton

    Vancouver

    4 reviews

    4.0

    4 reviews

    Dined on December 8, 2019

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 4
    A lot of family memories over 50 years here. We really appreciated the ice cream cones for the grand children and the friendly and quick service for our group of 7 people. A landmark place and nice staff. The fish and chips were tasty, not greasy, although the fish did turn soggy on the 3rd bite. Not as good as the old days. The room is beginning to look it could use another refresh to the one done about 15 years ago. Great staff, service and location. How to keep the fish going soggy and you'd be 5 stars again!

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  22. OpenTable Diner

    New York Area

    1 review

    4.0

    1 review

    Dined on November 30, 2019

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    It was okay according to me as the waitress was new to restaurant, and thus the service was sort of slow. Including would be a group of nine people for the table. Overall it is a good place for gathering at Horseshoe Bay.

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  23. OpenTable Diner

    Seattle

    3 reviews

    2.0

    3 reviews

    Dined on November 27, 2019

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 3
    Food was terrible!!! Would not go back to eat! Crab dip had almost no crab in it, calamari was undercooked, fish & chips was just plain gross and tasted old. Cup of chowder was acceptable.

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  24. OpenTable Diner

    Vancouver

    2 reviews

    4.0

    2 reviews

    Dined on August 31, 2019

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    Troll’s is a comfortable family dining restaurant in the heart of a beautiful Horseshoe Bay setting serving a great variety of food. Some of us had perfectly fried fish & chips, squid & others had a gluten-free chicken burger in a lettuce wrap at reasonable prices & served by a friendly, happy young woman.

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  25. SusanA

    Vancouver

    1 review

    3.0

    1 review

    Dined on August 9, 2019

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 4
    Disappointed in the quality of meal, for the price. My shrimp/crab omelette was cold in the middle and was taken back. Granted, they made me a new omelette, but my guest had finished their meal before I got mine.

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  26. SandraP

    Toronto

    6 reviews

    4.0

    6 reviews

    Dined on August 8, 2019

    1. Overall 4
    2. Food 4
    3. Service 2
    4. Ambience 3
    Nice location, lovely view. One grumpy server, the rest lovely

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  27. DanelleL

    Vancouver

    2 reviews

    3.0

    2 reviews

    Dined on August 8, 2019

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 3
    Although we were not pressured to leave and had a nice social time with friends, I felt the food was poor, meagre, and expensive. We were at Horseshoe Bay and there is a bit of a captured clientele there putting in time waiting for ferries, but still...

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  28. SandyR

    Calgary

    2 reviews

    5.0

    2 reviews

    Dined on July 23, 2019

    1. Overall 5
    2. Food 5
    3. Service 2
    4. Ambience 5
    We come to Troll’s every year from Alberta on our way to Vancouver Island. The fish tacos are outstanding!!! I will continue to recommend to everyone I know passing through. ❤️

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  29. TheTrueFoodLover

    Vancouver

    33 reviews

    4.0

    33 reviews

    Dined on July 13, 2019

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4
    This is the place to enjoy both good food and nice surrounding at a reasonable cost. Service is reasonable with exception of the Restaurant Manager who was outstanding in helping. We arrived at the restaurant about 10 minutes prior to the reserved time and the receptionist told us that our reservation is not registered in their system but they can still find a nice table for us in the hectic lunch time. Later on the Restaurant Manager managed to help us so that the reservation is confirmed and my point with Opentable is not lost. We are happy, as the meals quality and taste are excellent. We ordered fish & chips, poutine, pasta, baked salmon. Nice, indeed.

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  30. TraciY

    Hawaii

    2 reviews

    5.0

    2 reviews

    Dined on May 17, 2019

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Lovely and delicious food! First time visiting in 21 years and everything was great!

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  31. WendyF

    Vancouver

    1 review

    4.0

    1 review

    Dined on May 11, 2019

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 4
    The food was great and I think the price fits. The location was really nice especially with families. Only complaint was that one of order was missing an item and even after asking for it I still didn’t receive it. I also wanted more coffee but the waiter didn’t come till the end of our meals. But it was a very busy day so I can imagine it was a lotof work. Still I would come back, the food is very hardy and tasty.

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  32. JaneC

    Vancouver

    3 reviews

    4.0

    3 reviews

    Dined on March 16, 2019

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    We stop here every year on our way to Whistler! We look forward to it!! The food is great and the atmosphere is comfortable and the view spectacular !

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  33. RonC

    Vancouver

    1 review

    3.0

    1 review

    Dined on March 12, 2019

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 2
    Noticed that I could not find Troll's listed on the Open Table Vancouver site although Open table is the platform offered for booking on the restaurant site. And I did not receive any points.

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  34. Robert

    Vancouver

    1 review

    2.0

    1 review

    Dined on March 3, 2019

    1. Overall 2
    2. Food 3
    3. Service 3
    4. Ambience 2
    The food was mediocre, the prices were far too high for what you got, and the restaurant itself was crowded and cold. Service was nothing special, the only standout thing about our dinner here was the view we caught before it got dark. I would not go back.

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  35. OpenTable Diner

    Vancouver

    12 reviews

    5.0

    12 reviews

    Dined on January 5, 2019

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    Great family friendly and convenient restaurant. Fish and chips crispy and delicious. Service was attentive and friendly. I can’t believe I’ve never been here before, but I will be back.

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  36. JoanieH

    Vancouver

    1 review

    4.0

    1 review

    Dined on January 1, 2019

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    The higher noise level was due to it being New Year's Day—the place was jumping. Troll's has maintained its quality and charm since its inception 70 years ago. The staff were as always good-natured and efficient, even in that hectic atmosphere.

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  37. RonaldB

    Vancouver

    1 review

    5.0

    1 review

    Dined on December 29, 2018

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    All proceeded as expected.. Table was ready upon entry. Service was friendly and good. Prices were reasonable.

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  38. EveF

    Vancouver

    3 reviews

    4.0

    3 reviews

    Dined on December 3, 2018

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Good food, varied menu and exceptional service. As requested, a lovely view over the water where we were able to relax and enjoy the food, while receiving great service. Thank you.

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  39. Nana

    Portland

    43 reviews

    vip
    5.0

    43 reviews

    Dined on December 1, 2018

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Great breakfast Huge portions!!!

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  40. Jimmy

    Vancouver

    1 review

    3.0

    1 review

    Dined on December 1, 2018

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 3
    Seated a few minutes after reservation time. Servers avoided our table, it seems that they weren't sure which section was theirs. Three other tables that were seated after us, ordered before us. I had to finally flag down a server to order our food. Six parties that came in after us were served food before us. This is the third time of a total of six visits where service was poor. Food has always been great, and is the only reason I return - perhaps take out next time.

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FAQs

Troll's at Horseshoe Bay is rated 4 stars by 80 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 p.m.


Booked 1 time today
Google Map for Troll's at Horseshoe Bay

6408 Bay St, West Vancouver, BC V7W 2H1

Additional information

  • Cross Street
    Royal Ave
  • Neighbourhood
    West Vancouver
  • Hours of Operation
    Daily 8:00 am–6:30 pm
  • Price
    CAN$30 and under
  • Cuisines
    Canadian, Seafood, Breakfast
  • Dining style
    Casual Dining
  • Dress Code
    Casual Dress
  • Parking Details
    Street Parking
  • Payment Options
    AMEX, Mastercard, Visa
  • Additional
    Beer, Gluten-free Options, Patio/Outdoor Dining, View, Wheelchair Access, Wine
  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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