Turtle Jack's Muskoka Grill - Mapleview Burlington

4.3
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153 reviews
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CAN$30 and under
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Comfort Food
Since 1992 Turtle Jack’s has been committed to providing our guests with the best dining experience possible. By using only the most flavourful, highest quality ingredients and cooking all food fresh to order, our culinary team provides a dining encounter like no other.
Today, the brand continues to uphold its reputation for quality dining, but has since evolved into a destination for PREMIUM, casual dining. Our Muskoka roots and lively, engaging atmosphere continue to provide our guests with a superior dining experience suitable for any occasion!
What 153 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
Food
4.4
Service
4.2
Ambience
4.1
Value
Noise · Moderate
100% of people would recommend it to a friend
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SS
SherryS
1 review
Dined on March 7, 2020
Overall5Food5Service5Ambience5

The service by Ryan was great. I had the Shrimp/Scallop pasta..excellent. The other 4 people enjoyed their lunch as well.

z
zinag
1 review
Dined on February 24, 2020
Overall5Food5Service5Ambience5

Thank you for another amazing dinning experience. The food, the service is alaways top notch!! you guys really know what you are doing!! always a great time at turtle jack mapleview location. our server was friendly, happy and super professional!!! thank you

l
lynns
1 review
Dined on February 22, 2020
Overall3Food3Service4Ambience4

The service was good, however our granddaughter’s steak was very spicy and the fries were far too salty. My husband had asked if he could have his salad first, but it came with the meal. We understand that new people were being trained in the kitchen which may explain the mishaps.

NF
NohaF
1 review
Dined on February 17, 2020
Overall5Food5Service5Ambience5

Amazing food..outstanding service! Child friendly restaurant Definitely recomded

AB
AndiBA
Toronto
10 reviews
Dined on February 16, 2020
Overall3Food3Service4Ambience3

Food was ok, the prices are crazy.

MG
MarleneG
Toronto
2 reviews
Dined on February 15, 2020
Overall3Food5Service3Ambience3

Don’t know why when you are booking online it asks if it’s a special occasion. Nothing is acknowledged, not even a simple Happy Birthday.

T
Turtle
Toronto
11 reviews
Dined on February 1, 2020
Overall4Food4Service5Ambience4

Great service, wonderful ambiance and a wide selection of menu items reasonably priced. We were a table of 6 and everyone had something different and we all enjoyed our meals. The restaurant was busy on a Saturday night but we were not rushed. A great place for families or a couple's date night. A special thank you to Ryan our server.

PK
vipPaulK
Toronto
13 reviews
Dined on February 1, 2020
Overall5Food5Service5Ambience5

Food selection was very good and the service and food was excellent!

RS
RodS
Toronto
1 review
Dined on February 1, 2020
Overall4Food3Service4Ambience4

Very good service, the chowder was quite good as was the blackened chicken on naan. We stayed for quite a while and there was no pressure from the staff to get us out of there - merci.

D
Dick
New York Area
2 reviews
Dined on January 23, 2020
Overall4Food4Service4Ambience5

We were a group of 13 for lunch celebrating a retirement. The staff was more than accommodating and were fully engaged in making our experience memorable. They did not disappoint. Heather our server was outstanding as was all the supporting staff. I mentioned when we arrived that we may be a bit loud and boisterous and that if they wished to seat us in a less desirable area we were good. It seemed instead they re-seated their other customers away from us which I hope proved favourable for everyone. I admit I tried to make an online reservation first with Earl's across the way but the numbers required me to call the restaurant. I admit that's not a big deal but suggests perhaps they are not set up or prepared to handle a group that size. No matter. I am thankful Turtle Jack's accepted our online reservation. We arrived at 1130 and left around 4PM. Although we settled our bills around 2:30PM the staff continued to serve us pitchers of water. We left well hydrated and sober. Thank you Heather for taking such good care of us.

S
Shakey
Toronto
4 reviews
Dined on December 31, 2019
Overall5Food4Service5Ambience5

A special celebration for children. We weren’t aware of it but the grandkids loved it. The staff did it up right.

GH
GuyH
1 review
Dined on December 29, 2019
Overall4Food3Service4Ambience4

Kids love this place. Went as a family group of nine. Service was very good, servers showing a lot of patience with our large and confused group. Food was good value, and the kids menu had good choices and large portions.

OT
OpenTable Diner
Toronto
7 reviews
Dined on December 18, 2019
Overall4Food4Service5Ambience3

Our server Jackie was very nice. It makes up for our horrible server experience last month.

OT
OpenTable Diner
Toronto
2 reviews
Dined on December 17, 2019
Overall5Food5Service5Ambience5

Great service and food for our Christmas dinner. Thanks turtle jacks

B
B12345678t
Toronto
1 review
Dined on December 14, 2019
Overall5Food5Service5Ambience5

Our server was very helpful and informative in answering any questions we had.

OT
OpenTable Diner
Toronto
1 review
Dined on November 30, 2019
Overall5Food5Service5Ambience5

My experience was great as it was a bust night, they sat me quick, understood what I wanted, and I got home quickly like I wanted.

OT
OpenTable Diner
Toronto
8 reviews
Dined on November 23, 2019
Overall4Food5Service1Ambience3

Disappointed with the service tonight-considering we are there on a regular basis!

PK
vipPaulK
Toronto
13 reviews
Dined on November 10, 2019
Overall5Food5Service5Ambience5

Excellent service and the food was great! This our favourite Burlington restaurant.

AB
AndiBA
Toronto
11 reviews
Dined on October 27, 2019
Overall3Food3Service3Ambience3

I find the food here just ok, I had the fish and chips and it was quite greasy.

OT
OpenTable Diner
Toronto
8 reviews
Dined on October 26, 2019
Overall5Food5Service5Ambience5

We ordered our usual favorites. We’ve been coming to Turtle Jacks for a over 7 yrs now and the menu is pretty much the same except for a few add-one. Our server, Morgan was kind and pleasant.

SH
SamanthaH
1 review
Dined on September 28, 2019
Overall5Food4Service5Ambience5

Been to the this restaurant many times before and it was awesome as always. Fast quick service even with 2 kids they knew how to take care of us. I love that they bring out fruits and veggies before the kids meal comes out as if it were a mini appetizer. My kids loved that.

PK
vipPaulK
Toronto
13 reviews
Dined on September 15, 2019
Overall5Food5Service5Ambience5

Super excellent service and food! Our favourite restaurant in Burlington!

JH
JenniferH
Toronto
4 reviews
Dined on August 25, 2019
Overall4Food4Service5Ambience3

Food was good as always and our server was excellent

PK
vipPaulK
Toronto
13 reviews
Dined on July 28, 2019
Overall5Food5Service5Ambience5

Always great food and service!

SC
ShelleyC
Toronto
2 reviews
Dined on July 19, 2019
Overall2Food3Service2Ambience2

Love very oveypriced for what you receive .
Value is not there Food is average and prices are too high and portions are small

PK
vipPaulK
Toronto
13 reviews
Dined on July 14, 2019
Overall5Food5Service5Ambience5

Our favourite place to eat. Wide selection reasonable prices. Service is the best!

JV
JerryV
Toronto
2 reviews
Dined on July 12, 2019
Overall4Food4Service4Ambience4

Very good food, service too. Have gone to this restaurant several times and never disappointed.

OT
vipOpenTable Diner
Toronto
29 reviews
Dined on June 15, 2019
Overall3Food4Service3Ambience4

Pre-father’s day dinner. Seated right away but the server appeared to be a touch overwhelmed.
Food and drinks were a little slow coming out but the server always kept in touch with us. It helped as it kept up from feeling ignored. She was friendly and genuine.
When the food came out it was typically good. This isn’t our usual location but we’ll be back.

PK
vipPaulK
Toronto
13 reviews
Dined on June 15, 2019
Overall4Food5Service5Ambience4

Excellent food and service.

PK
vipPaulK
Toronto
13 reviews
Dined on May 11, 2019
Overall5Food5Service5Ambience5

Here with my wife to celebrate Mother’s Day. My had the big wing dinner and I had the buffalo chicken fingers. Both excellent!

OT
OpenTable Diner
Toronto
1 review
Dined on May 5, 2019
Overall4Food4Service3Ambience4

24th birthday for your daughter

OT
vipOpenTable Diner
Toronto
7 reviews
Dined on May 2, 2019
Overall4Food4Service5Ambience4

Overall very good. First time salad did not taste fresh.

N
Nickname1
1 review
Dined on April 27, 2019
Overall2Food4Service3Ambience1

Issue was reservation asked for 4 people.. main restaurant...booth. Showed up on time or min or two early. Some walk in's got a nice booth in dining room.... we were stuck in this weird c shaped seating area in lounge next to bar and loud blender and high traffic area. We asked if they could move us and... no booths because the person without a res got it. Service was as if we were in between zones. Waitress pleasant but busy. Food good.

FD
FriendDate
Toronto
1 review
Dined on April 19, 2019
Overall5Food5Service5Ambience5

Always good food, very accommodating. They always have vegetarian options for my friend.

DS
DeniseS
1 review
Dined on April 6, 2019
Overall5Food5Service5Ambience5

Food was delicious!! Our server was very attentive and accommodating. We will definitely be back.

PK
vipPaulK
Toronto
13 reviews
Dined on April 5, 2019
Overall5Food5Service5Ambience5

Excellent service and food as always.

MS
MaureenS
1 review
Dined on April 2, 2019
Overall5Food5Service5Ambience5

Seating was good - waitress very helpful- food was good and no pressure to leave after bill was paid.

JB
JasonB
Toronto
4 reviews
Dined on March 29, 2019
Overall3Food5Service4Ambience5

Thank goodness for open table. Initially we were told our party of eight could not be served...there was no room. I went on open table and was able to book a party of eight for 30 min later.
In the meantime they ended up pushing two tables together.

JA
JARG
Toronto
4 reviews
Dined on March 23, 2019
Overall5Food5Service5Ambience4

Got together with friends that evening and a nice booth at the back which was quite private. Service was excellent and the food was very good. Would definitely recommend.

AB
AndiBA
Toronto
11 reviews
Dined on March 17, 2019
Overall3Food3Service3Ambience3

Our waitress was lovely but didn’t listen...I said three times...water with lime...she responded water with lemon and I said no lime. I got water with lemon...trivial but still 3 times?